Administrator

Administrator
Location: Whitechapel
Salary: GBP30,000 per year
Hours: Monday - Friday, 8am - 5.30pm.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Administrator to join their ever-expanding team.
Responsibilities of the Administrator:
- Support the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly.
- Handle all paperwork from engineers which may need scanning or laminating for physical logs. This includes health and safety tick sheets or certificates.
- Transfer and maintain accurate information across relevant client and company systems.
- Handle complaints, ensuring all associated tasks are carried out (logging, drafting responses, updating systems, correspondence, liaising with team to book complaints work in, speak with residents/clients, escalation where needed).
- Issue and coordinate letter drops for planned works or shutdowns including missed appointment vouchers.
- Provide professional communication with clients, tenants, and engineers, ensuring clear updates and resolutions.
- Provide additional administrative support to the contract team as required.
Requirements of the Administrator:
- Experience in an administrative role
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Proficiency in Microsoft (Excel, Word, Outlook)
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy in all administrative processes
- Proactive and solution focused with a positive attitude
- Strong problem-solving skills and ability to work under pressure
- Excellent time management and prioritization skills
- Customer focused mindset with a commitment to delivering high quality service
If you feel like you meet the above criteria for the Administrator role, then please apply now!