Administrator

Administrator

Location: Cookham Road, RG12 1RB
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 12.21 per day 
Job Ref: (phone number removed)
 
Responsibilities

• Provide high-quality administration to ensure the effective and smooth running of the Emergency Duty Service.
• Communicate effectively across six local authorities with excellent organizational skills.
• Work independently with support from the Business Services Manager and use initiative.
• Produce management information for the Business Services Manager and assist with general administration tasks.
• Monitor and maintain the quality and accuracy of data on the Department’s computerised information system.
• Assist in the coordination and processing of invoices, timesheets, and expenses claims.
• Record sickness for team members under the direction of the Business Services Manager.
• Ensure effective use of office space, maintain stationery stocks, and report equipment repairs.
• Assist in the transfer of social work reports to appropriate day teams.
• Maintain the Team staff telephone list.
• Advise the Business Services Manager on issues affecting administrative procedures and participate in their development and improvement.
• Ensure team members are aware of administrative systems by supplying relevant written information upon induction.
• Maintain the rota as required by the Business Services Manager ensuring all shifts are covered.
• Distribute the Approved Mental Health Professional Reports to relevant agencies.
• Arrange meetings, undertake minute taking, and ensure accurate transcription and distribution of minutes.
• Maintain an effective filing system for departmental policies, procedures, and all other team data.
• Organize and prioritize workload under the general direction of the Business Services Manager.

Person Specification

• 5 GCSEs Grade C or above, including English and Maths.
• Secretarial and administration qualification(s).
• Intermediate level of IT skills and experience.
• Understanding of people as individuals with varying training needs.
• Commitment to anti-discriminatory practice.
• Ability to work effectively within a team.
• Excellent telephone manner and attention to detail.
• Effective time management and ability to work using own initiative.
• Understanding of and commitment to safeguarding children, young people, and vulnerable adults.
• Good working knowledge of Outlook software and Excel.
• Understanding of data protection and confidentiality of service user and worker information.
• Motivated with a flexible approach.
• Able to work within a busy and demanding environment while maintaining a professional attitude.
• Knowledge of working within a Social Care environment and Health & Safety at Work.
• A satisfactory enhanced Disclosure and Barring Service check.
• Prepared to be reasonably flexible in work hours to meet job requirements.

 
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