Administrator

ADMINISTRATOR/CALL HANDLER 

Location: Grantham 

Start Date – October 

Type: Full-time | Permanent

Salary: £27,000-£28,000 per annum 

Are you an experienced administrator or call handler with a background in social housing and customer service? Our client, a leading social housing contractor, is looking for a dedicated professional to join their busy team in Grantham.

The Role:

• Handling inbound and outbound calls from tenants and residents.

• Logging and managing repairs, maintenance requests, and enquiries.

• Liaising with contractors, operatives, and housing officers.

• Providing excellent customer service and resolving issues efficiently.

• General administrative support, including updating records and systems.

About You:

• Previous experience within social housing, property services, or housing repairs is essential.

• Strong communication and organisational skills.

• Confident in dealing with tenants, sometimes in challenging situations.

• IT literate with the ability to update and maintain systems accurately.

• A team player with a proactive, customer-first approach.

Apply or send your CV to (url removed)