Administrator

Rentals Operations Support Administrator

Salary: -25,000 - -27,000 (DOE)
Location: Leeds, LS3
Hours: Mon-Fri, full time

Full-time, Permanent position

Are you ready to take on an exciting role in a dynamic team? We are looking for an Administrator to join our clients Central Reservations Administration department. This is your chance to be part of a small, dedicated team that plays a crucial role in supporting vehicle rental operations.

The Key Responsibilities of the Administrator:
* Process fines, PCNs, and other traffic violations with precision and efficiency.
* Support vehicle rental administration by handling invoicing for both interim and end-of-hire periods.
* Maintain and build relationships with customers and stakeholders, ensuring all records are accurate and up-to-date.
* Administer and process vehicle penalty charge notices (PCNs) from start to finish, addressing queries and corresponding with clients via email.
* Daily invoicing for live and terminated hires, capturing additional charges like excess mileage and fuel.
* Update corporate customer dashboards, run reports, and maintain day sheets.
* Assist the Central Reservations team with overflow calls and hire requests.
* Work closely with branches to ensure all off-hires are actioned and relevant paperwork is completed.
* Maintain daily diaries for accurate reporting.
* Ensure customer insurance policies are updated and renewed as needed.
* Enter and maintain tariff data within Prohire for each client.

The Key Requirements of the Administrator:
* Excellent communication and customer service skills.
* Computer literate and able to work from your own initiative.
* Team player with a willingness to learn and adapt.
* Administration experience is necessary; motor industry experience is preferred but not essential.
* Dynamic individual who is punctual and has good timekeeping skills.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.