Administrator - Customer Service

Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you''re organised, confident using Excel and enjoy helping customers, we''d love to hear from you. Administrator - Customer Service Burton upon Trent Full Time, Permanent Must be based with 20miles of the office 26,250 per annum Monday to Fridays 9:00am - 5:00pm Please note: you must be authorised to work in the UK AJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients. As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment. What you''ll do: Deliver outstanding customer service via telephone and email. Process customer and client information accurately using internal systems. Manage utility account handovers and tenancy information. Build strong working relationships with clients and key stakeholders. Liaise ..... full job details .....