Administration Officer - Ballymena

We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballymena as a full-time Admin Officer (telephony). This is a long-term temporary opportunity. Administrator Pay Rate: £13.75Start Date: 2nd NovemberHours: Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm. Benefits working with NICS:On the job training providedLong term opportunity - 51 weeks with possibility of extensionNo experience requiredMost weekends off - working 1 in 4 SaturdaysJob Duties:Working within the Department of Communities inthe Northern Ireland Civil Service, this role will deliver services forcustomers who are based in Great Britain. The role is a full time telephony within State Pension. Full Training will be provided.Main Duties and essential skills may include, while not limited to;Excellent customer service skills;Strong call handling attributes;Effective verbal and written communication skills;Ability to build rapport with colleagues and customers;Ability to work within and contribute to a team environment;Ability to work accurately within a specific deadlines and to achieve relevant targets;Basic IT skills / computer literacy with an aptitude for learning new systems;Organised with good time management skills;Excellent interpersonal skills;Excellent work ethic with desire to personally develop; andExcellent attendance and time keeping. These roles are ..... full job details .....