Administration Officer - Ballykelly

We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballykelly as a full-time Admin Officer (telephony). This is a long-term temporary opportunity. Administrator Pay Rate: £13.75Start Date: 14th or 21st Oct 2026 Hours: Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm. Benefits working with NICS:On the job training providedLong term opportunity - 51 weeks with possibility of extensionNo experience requiredMost weekends off - working 1 in 4 SaturdaysThese roles are full-time, office based. Working from home may become available in the future. These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers.Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills. The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our ..... full job details .....