Admin Team Leader

Admin Team Leader Sandbach Permanent £30,000 £35,000 DOE Are you an experienced operations professional looking to take the next step in your career? Our client, a well-established and growing financial services firm, is seeking a proactive and highly organised Admin Team Leader to lead their administration function and ensure the smooth running of the business. In this pivotal role, you will be responsible for: Leading and supporting a team of five financial administrators, managing workflows and ensuring high-quality service delivery Training, coaching, and developing team members Playing an active role in day-to-day financial planning administration Maintaining exceptional client service standards and supporting operational efficiency Ensuring full compliance with regulatory requirements, internal processes, and industry standards Liaising with third-party providers and clients to ensure clear communication and timely follow-up Handling escalated client queries and acting as a key point of contact, providing professional and efficient resolution Driving continuous process improvements to enhance business performance Collaborating closely with advisers, paraplanners, and senior leadership The successful candidate will have at least three years experience within financial services ideally within an IFA, wealth management, or financial planning environment. You ll bring proven leadership or team management experience, with the ability to motivate, coach, and develop ..... full job details .....