Account Manager

My client is seeking an experienced and driven Account Manager to take ownership of one of their largest accounts. This is a key role within the business, responsible for ensuring delivery to cost, quality, and schedule while acting as the central interface between customers, senior leadership, and cross-functional teams.Purpose of the RoleYou will be accountable for the successful management of one of the largest company programmes, ensuring customer requirements are met while driving performance improvements in line with business objectives.Key ResponsibilitiesManage the customer account end-to-endDeliver programmes on time, to cost, and to quality standardsProvide regular programme update reports both internally and externallyManage despatch schedules and customer demand signalsOwn and report on QCD (Quality, Cost, Delivery) metrics for parts flowing through the businessInterface effectively with customers, senior management, and internal departmentsPlan for and manage programme recovery activities when requiredGenerate and maintain visual business metrics to track performance and targetsSupport business development, growth, and continuous improvement projectsLead by example, maintaining high standards of behaviour in line with company policiesCore Skills and ExperienceStrong knowledge of production processes and customer relationship management(ideally within aerospace, automotive, or a similar manufacturing environment)Proven experience working within cross-functional ..... full job details .....