Account Manager

Our client is a well-established engineering business supplying the UK rail industry. They''re successful, growing, and have built an excellent reputation over the last 20+ years.

They''re now looking for a Customer Account Manager to join their close-knit commercial team. It''s a genuine opportunity to build a long-term career, with a clear pathway into a Sales Manager position as the business continues to grow.

If you''re ambitious and looking for a company that promotes from within, this could be exactly what you''re looking for.

This is an office-based role managing a portfolio of existing customers. You''ll focus on building strong relationships, responding to enquiries, preparing quotations and delivering excellent customer service.

You''ll become the go-to contact for your customers while learning a specialist product range, with full training provided.

• Looking after around 20 established customer accounts.
• Handling customer enquiries from start to finish.
• Preparing quotations and checking stock availability.
• Building strong, long-term customer relationships.
• Visiting customers across the UK when needed (occasional overnight stays).
• Attending exhibitions and industry events.
• Working closely with the Procurement team.
• Developing knowledge of the company''s specialist products.

You''ll enjoy working with people and building relationships.

You''ll probably have experience in one of the following:

• Account Management
• Internal Sales
• Customer Service
• Sales Support
• Commercial Administration
• Technical or Engineering Support

You''ll also have:

• Great communication skills.
• Good attention to detail.
• Confidence speaking with customers.
• Ambition to develop your career.
• A full UK driving licence.

Industry experience isn''t essential. If you''ve got the right attitude and enjoy looking after customers, full product training will be provided.

• Salary dependant on experience
• 10% performance bonus
• Monday-Thursday: 8:30am - 4:30pm
• Friday: 9:00am - 3:00pm
• Christmas shutdown
• Car allowance and mileage paid
• All travel expenses covered
• Full training and ongoing development
• Genuine progression into a Sales Manager role
• UK travel, with international opportunities in the future

If you''re looking for a role where you can build lasting customer relationships, develop your career and work for a business that genuinely invests in its people, we''d love to hear from you.