Account Manager

Account Manager

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Next time your groceries arrive at the door, or you sign for a parcel, chances are our software, telematics or proof of delivery technology helped make it happen. We power operations for some of the UK's biggest names, including JCB, Carlsberg, Waitrose and Tesco.

We are growing fast, and we are looking for a driven, experienced sales professional to join us as an Account Manager. Reporting to our Sales Manager, Account Management, you will play a key role in building and maintaining our opportunity pipeline, developing existing customer relationships and driving new business through cross-sell and upsell.

We would love to hear from you if you have a background in technology sales, strong negotiating and influencing skills, and a genuine passion for great customer service and turning leads into profitable, long-term business.

Finding the right person matters more to us than a perfect match on paper. If you bring strong sales and commercial skills and share our values, experience in our technology or industry is not essential.

What you will be doing

• Achievement of individual and team-based targets in terms of profitability on a quarter-by-quarter basis.
• Responsible for the generation and conversion of sales leads into profitable business, ensuring both revenue and profit margin is maximised.
• To undertake an average of four face to face meetings with customers per week plus additional sales calls weekly.
• Responsibility for ensuring that Microlise is invited to bid for all work opportunities in areas where we have competency, within existing accounts.
• Manage a number of existing accounts to ensure a high level of customer satisfaction and ensure the business maximises its opportunity to cross sell/upsell at all times.
• To undertake sales briefings, seminars and other events to assist with pipeline development.
• Responsibility for conveying expert advice to business prospects, in all areas of Product Portfolio.
• Responsibility for upkeep of personal professional development ensuring knowledge of key business areas and technical developments. This will include knowledge and evaluation of sales techniques used in the transport, supply chain and mobile solutions arenas.
• Provision of timely and clear quotations and proposals to customers.
• To use company price book and sales collateral effectively and accurately.
• Ensure internal approval processes are adhered to as advised, including customer pricing proposals.

What we’re looking for

• Proven track record in hardware, software, and IT sales.
• Aptitude for understanding how technology products and solutions solve business problems.
• Excellent communication and negotiation skills both internal and external building trust and relationships quickly.
• Strong commercial knowledge of a variety of sectors including transport, logistics, retail, automotive and distribution marketplace.
• Ability to work using own initiative with minimal supervision.
• Well organised with ability to prioritise appropriately.
• Flexibility to travel across the UK and internationally as and when the business requires and a full driving license.

Why Microlise?

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

• Full support and training to ensure you are well equipped to succeed in your role
• Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
• 25 days holiday, excluding bank holidays, increasing with service
• Invested in employee health and well-being with over 20 mental health first aiders in the business
• Employee Assistance Programmes
• Free Costco membership, 20% off EE mobile and line rental, and other local discounts
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
• Free Microlise Cresswell Racing Tickets, support British Superbikes

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in! 

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.