Account Manager

Job Type: Permanent Location: Gloucester, Gloucestershire Hours: 40 hours per week Competitive Salary and Benefits The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success. Do you enjoy building strong customer relationships and turning technical and commercial requirements into solutions that drive business growth and deliver exceptional client outcomes? We re excited to offer a brilliant opportunity for an Account Manager to be based at our busy and experienced branch in Gloucester. About the Account Manager role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We re looking for someone confident and proactive, who isn t afraid to get stuck into a range of tasks. You ll have prior experience in account management as well as a background in engineering or manufacturing. What we re looking for in our Account Manager: Knowledge of MRO/Engineering products is essential for this role Prior account management experience or experience within a customer service / ..... full job details .....