Account Manager

ACCOUNT MANAGERMARKET HARBOROUGH 30,000 to 35,000 + BENEFITSTHE OPPORTUNITY:We''re recruiting on behalf of a successful and established business that''s looking to appoint an experienced Account Manager to join the team.This is a fantastic opportunity for an experienced Account Manager or Senior Account Manager who enjoys building strong client relationships, managing multiple projects and taking commercial ownership of key accounts, including ensuring smooth service delivery.Working closely with the department lead, the Account Manager will be responsible for the successful delivery of client projects, ensuring agreed KPIs and SLAs are achieved whilst identifying opportunities to develop accounts, improve profitability and deliver additional value.THE ACCOUNT MANAGER ROLE:Reporting to the department lead, you''ll take ownership of a portfolio of client accounts, with responsibilities including:Developing and maintaining strong relationships with new and existing clientsManaging client projects from initial brief through to successful deliveryPreparing for and leading client meetings, reviews and conference callsEnsuring actions from client meetings are documented, communicated and completedAgreeing, monitoring and reporting against client KPIs and SLAsManaging account profitability through accurate forecasting, estimating and invoicingIdentifying opportunities to grow and develop existing client accountsUnderstanding client objectives and providing proactive solutions to ..... full job details .....