Are you an experienced Account Manager? Have you got experience in the events sector? Do you have an understanding of immersive technology and digital trends? We are working with an Events Management agency who are seeking an Account Manager to join their Client Services team to nurture, maintain and develop relationships with key clients. This role sits within the Public Sector division and will play an intergral role in leading inter-agency relationships. Main Responsibilities include: Acting as the primary client contact for delivery, structuring regular status updates and communications with clients, define scope and approach, set and manage expectations and deliverables Proactive management of the client account, maintaining day-to-day client contact and champion first-class client servicing through high-creative and effective delivery standards Collaboration with various internal and external stakeholders to ensure successful project implementation which exceeds client expectations and KPIs Understanding of client needs and expectations to deliver high levels of satisfaction and share feedback and insights to the broader project teams and internal stakeholders Ensure regular contact with the client and that their needs are anticipated and met by the Project Delivery Teams Develop and maintain strong customer relationships through regular in-person meetings at Identity and client sites, off-site client event attendance and structured TEAM meetings The successful ..... full job details .....