Account Coordinator

Account Coordinator Hitchin £28k-£30k We are looking for an Account Coordinator to join an exciting, growing business based in Hitchin. If you thrive in a busy environment and enjoy building great relationships with customers and clients, this is the role for you! As Account Coordinator, you will be that person - the operational engine behind customer relationships. Keeping everything on track, keeping customers informed, and making sure nothing falls through the cracks. It''s fast, it''s detailed, and if you''re the right fit, it''s the start of something bigger! What s in it for you? Salary: £28k - £30k depending on experience 25 days holiday plus bank holidays Competitive bonus scheme quarterly and annual Clear progression path Staff discounts Hours: Monday to Friday, 9am-5:30pm Key responsibilities: Manage customer orders end-to-end, from initial brief through to delivery confirmation Be the main point of contact for your accounts throughout the order journey Track orders through production and flag anything at risk of missing a deadline Handle customer queries quickly and professionally, keeping people informed before they need to ask Keep HubSpot and Sage updated accurately so nothing gets lost between systems Spot opportunities to flag repeat or seasonal orders back to the Account Manager Build enough product knowledge to advise customers confidently on their options What the employer is looking for: Some experience within a similar customer-focused B2B ..... full job details .....