3rd Line Support Engineer

Overview

Role:

3rd Line Support Engineer- Team LeadSalary:

Up to £60k + benefitsLocation:

London (Hybrid - 1/2 days in office)ASAPA leading MSP with offices in London are looking for a 3rd Line IT Support Engineer – Team Lead to join their extremely successful and fast-growing team. This role is a hybrid position between a 3rd Line technically hands on position and overseeing the smooth running of the organisation Service Desk Team.This will be a fantastic role for someone already working in a Team Lead level of role, or for someone who is technically hands on at 3rd Line Support level and looking to take that next step up into a Team Lead capacity.Technical Experience

Proficiency in networking: DNS, DHCP, TCP/IP, VPNs, firewalls, VLANsExperience with Endpoint Detection and Response (EDR) platforms such as Darktrace, Huntress, and BitdefenderFamiliarity with MDM, RMM, and ITSM platforms (e.g., Addigy, Intune, ConnectWise, and Freshservice)5 years minimum in an IT Support Role, with a minimum of 2-3 years in a technical lead type capacity.Any experience working for either an MSP, Consultancy or client driven business is highly beneficial.Note:

Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at women and other minority groups, they can look for up to a 99% match in order to apply to a role. If you feel you are a fit for our role, please still apply, don’t worry if you don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles and support accessibility needs.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Information TechnologyIndustries

IT Services and IT ..... full job details .....