2nd Line Support Engineer

Service Desk Engineer We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base.Role OverviewResolve escalated IT issues across desktop, cloud, and infrastructureSupport Microsoft 365, Active Directory, and networking environmentsTroubleshoot hardware, software, and connectivity issuesCollaborate with 3rd line teamsMaintain documentation and deliver excellent customer serviceRequirementsIT support experience (incl. 2nd line)Strong knowledge of Windows, Microsoft 365, and basic networkingExperience with Azure, ITSM tools, and remote supportStrong problem-solving and communication skillsWhat''s OfferedExposure to latest cloud technologiesTraining and career developmentSupportive, fast-paced environmentPlease get in touch as soon as possible as interviews are happening next ..... full job details .....