IT Support Engineer - 2nd Line - Permanent

IT Support Engineer - 2nd Line - Permanent. £40k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - 3 days in Blackheath, London / 2 days in Hampstead, London (expenses covered for travel to Hampstead). Flexibility to work from home, or reduced hours during the School holiday periods. Must be eligible to work in the UK. You''ll be supporting approximately 850 pupils and over 100 staff across two well-established independent schools using a mix of Microsoft 365, Google Workspace, Windows, MacBooks and iPads. Technical Skills - Experience Required: 2nd Line IT Support Engineer / System Administrator. Education sector experience is advantageous. Microsoft 365 Administration. Google Workspace Administration. MDM - Intune - iPad and macOS MDM solutions. Entra ID. Windows 11/10 Administration and Support. Support of End User Devices - Windows PCs, Laptops, Desktops, iPads and Tablets. Hardware and Software support - installation, configuration and deployment. Basic Networking Knowledge - TCP/IP, DNS, VLAN, VPN, SSL and IPSec. Wireless Access Points - Exposure to Cisco and Ubiquiti wireless infrastructure is advantageous. More complex networking issues can be escalated to the external MSP. Desirable experience - Audio/Visual devices - i.e., Projectors and Interactive Displays etc. Desirable experience - Security - Firewall, AV, Web Filters and Security Policies. Desirable experience - VoIP Comms and other Telephony ..... full job details .....