2nd Line Support Engineer

Service Desk Engineer We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 3rd line teams Maintain documentation and deliver excellent customer service Requirements IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skills What''s Offered Exposure to latest cloud technologies Training and career development Supportive, fast-paced environment Please get in touch as soon as possible as interviews are happening next ..... full job details .....