1st Line Support

Morgan McKinley is looking for a 1st Line Support to join a well established business in Horsham, West Sussex. The 1st Line, IT helpdesk support role will be supporting with IT - technical solutions to end-users to resolve 1st line issues, escalating complex issues if needed. Salary: £25k Location: Office based - Horsham, West Sussex 1st Line - IT Support duties: Support with 1st line technical queries and issuesConfigure laptops, mobile phones, tablets and printers Update IT users - starters / users and documentationMonitor and troubleshoot IT Helpdesk tickets Skills and experience: Experience of working in a similar IT support - 1st line type roleGood communication skills both verbally and writtenExcellent IT ..... full job details .....