1st Line Engineer, HIRING PEOPLE

Join to apply for the

1st Line Engineer, HIRING PEOPLE

role at

Guardian JobsJoin to apply for the

1st Line Engineer, HIRING PEOPLE

role at

Guardian JobsAre you ready to grow your IT career with a company that values your input, invests in your development, and gives you the freedom to work from anywhere? Our client is offering an exciting opportunity for a 1st Line Engineer to join a dynamic, forward-thinking team that supports regulated businesses and charities across the UK. This is more than just a helpdesk role, it''s a chance to play a key part in delivering real solutions, building strong client relationships, and contributing to projects that make a difference. If you''re someone who thrives on solving problems, values continuous learning, and wants to be part of a company that recognises your impact, this role is for you.

Our client is not your average IT support company. They''re a trusted technology partner to regulated businesses and charities across the UK, providing everything from cutting-edge connectivity to complete hardware, software, and cybersecurity solutions. Their mission? To help clients transform technology from a cost into a true business asset. The company handle everything so that their customers don''t have to lift a finger.

What You''ll Be Doing:

Provide responsive 1st Line supportMeet KPIs and contribute to continuous improvementPlay a role in delivering IT projectsConstantly seek to grow your skills and improve internal processes

This is a full-time remote position, Monday-Friday, 9am-6pm UK time. Some occasional out-of-hours or weekend work may be required.

What We''re Looking For:

Must-haves:

1-2+ years in a 1st Line Support roleExperience within a Managed Service Provider (MSP)Comfortable across Microsoft, Apple, and Google tech stacksStrong grasp of service delivery best practicesExcellent communication and organisational skillsAbility to think creatively and manage client relationshipsBe London based to attend client sites

Bonus points for:

Knowledge of ConnectWise PSA, NinjaRMM, and BarracudaExperience ordering hardware, managing staff changes and licensingDrive for continuous personal and professional development

You''ll thrive here if you''re a team player who''s reliable, process-driven, and always thinking a step ahead.

What''s In It For You?

£24,000 - £26,000 per year (gross), depending on experience100% remote - work from anywhere30 days paid holiday, including bank holidaysAnnual pay reviews based on performance and holiday usageClear KPIs, structured onboarding, and a culture of continuous learning

Ready to Make Your Mark?

If you''re someone who brings integrity, curiosity, and a passion for solving problems, we want to hear from you. Join a team where your input matters, your growth is supported, and your work truly makes an impact.

Apply now and become the trusted tech hero our clients rely on!Seniority level

Seniority level Entry levelEmployment type

Employment type Full-timeJob function

Job function Engineering and Information TechnologyIndustries Advertising ServicesReferrals increase your chances of interviewing at Guardian Jobs by 2xSign in to set job alerts for “Line Engineer” roles.

London, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 months agoService Engineer for Mastclimbers and Hoists

London, England, United Kingdom 5 months agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 weeks agoJoin Our Talent Pool: Escalator Engineers in London

Harrow, England, United Kingdom 8 months agoSurrey, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 month agoHammersmith, England, United Kingdom 1 week agoEpping, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom £35,000.00-£40,000.00 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoJoin Our Talent Pool: Escalator Engineers in London

Sidcup, England, United Kingdom 10 months agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoCity Of Westminster, England, United Kingdom £43,000.00-£46,000.00 5 days agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 4 months agoIlford, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 3 weeks agoWest Drayton, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 month agoWatford, England, United Kingdom 4 months agoLondon, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ..... full job details .....