Quality Assurance Officer known internally as a Quality Assurance Auditor Location: Hatton Garden, London, EC1N 8JS Salary Banding: 39,783 based on a 37.5hr working week Permanent full time role Here at MTVH we are committed to delivering exceptional service to our customers, ensuring that we prioritise quality and effectiveness so that our services meet and exceed regulatory requirements. We are currently seeking a dedicated and experienced Quality Assurance Officer (Social Care) to join our team and spearhead our comprehensive quality assurance system. Due to our business demands you will need to be have a flexible and adaptable approach to your working day. This hybrid role will see you managing your own daily diary and schedule. This role will require some amounts of travel across our locations (both offices, services and estates) Key Responsibilities and Outcomes: Conduct Planned Visits: Undertake planned visits across the geographical patch to assess the quality and value of services, providing clear and timely reports on the outcome of the service visitsEnsure that quality assurance meets contractual and regulatory requirementsTravel frequently within the designated area, occasionally requiring overnight stays. Quality Assurance and Compliance: Review feedback from internal audits/visits and self-assessment processes to assess service quality and influence improvementsEnsure that quality assurance meets contractual and regulatory requirementsTo support the ..... full job details .....