Here at and Jet2holidays, we''re looking for a HR Advisor to support our Contact Centre area of the business. The role will be based at our Head Office in Leeds and you''ll be supporting 1000+ colleagues within our contact centre. Reporting to the HR Business Partner, our HR Advisor will provide generalist HR advice, support and guidance to some of our senior stakeholders within high-profile areas of the business. You''ll be given the autonomy to make real-life changes and improvements to your business area whilst working closely with the HR Business Partner and wider HR team.The role is a great opportunity to gain exposure to some of our senior stakeholders within our business who will look to you as a centre of excellence for all HR-related matters and you''ll either be dealing with high-volume general queries or more complex queries on a smaller scale.As our HR Advisor, you''ll have access to a wide range of benefits including: Hybrid working (we''re in the office 2 days per week)Access to a generous discretionary profit share schemeBuy and sell annual leaveWhat you''ll be doing:Our HR Advisor will act as the first point of contact for General HR queries, providing accurate and timely advice on a high-volume basis. Key responsibilities include: - Identifying where HR issues/queries need to be escalated and referring them to the appropriate level of HR management to ensure relevant action is taken.Monitoring, analysing and reporting on key HR Data/KPI''s such as turnover ..... full job details .....