Job Title: Service Manager - Domiciliary CareLocation: Surrey, UKHours: Full-time (35 hours per week)Salary: £28,000 per annum, plus additional bonus for out-of-hours shiftsAbout Us:We are in search of a dynamic and seasoned Service Manager (Domiciliary Care) to become an integral part of our client s team, taking charge of guiding the strategic vision, operational excellence, and ongoing enhancement of all our services aimed at assisting clients and unpaid carers within the Surrey region.Key Responsibilities:• Provide professional leadership and guidance to Care Support Workers and Assistants (CSWs/CSAs) through supervisions and staff meetings.• Participate in first-tier Out of Hours support for care workers.• Ensure efficient rostering to maximize resource hours.• Address HR/Employee Relations concerns following organization''s fact-finding process.• Monitor and manage care workers'' sickness and absence.• Lead recruitment and interviews and Inductions for CSWs/CSAs.• Respond promptly to client inquiries with clear record-keeping.• Act as the primary contact for safeguarding concerns, ensuring correct procedures and concise reporting.• Attend weekly "in-office" days for effective communication and support.• Conduct 70% reviews of service provision.• Provide direct support for client visits at short notice.• Maintain proactive management of CSW/CSA profiles in the HR system.• Submit comprehensive sector performance reports weekly.• Monitor and ensure quality of care ..... full job details .....