Job Title: Claims HandlerLocation: Aylesbury Contract Details: Permanent, Full TimeSalary: 22,500 - 23,500 per annumBenefits and Perks:22 days holiday allowance plus bank holidaysQuarterly bonus scheme based on attendance, compliments, and business performanceSupport for professional development, including paid training for CERT CII certification with a 1000 salary increase for qualified individualsPension schemeMonthly award recognition and prizesCompany events throughout the year, including a Christmas party, Christmas gifts, and rafflesOpportunity for career progressionAs a Claims Handler, you will be responsible for the following:Act as the main point of contact for customers and clients, ensuring clear communication via phone, email, and associated client systemsAdhere to service level agreements (SLAs) on all claimsAuthorise property insurance claimsUpdate job records accurately using our client''s systemsHandle low-level complaintsEnsure supply chain compliance and review supplier estimates and invoices for accuracyUtilise recommended price tables, digital photos, questioning techniques, and policy documents to determine the appropriateness of estimatesConduct final audits of claims, including account reconciliation, prior to closingEssential:Excellent communication skills with the ability to communicate clearly and effectively with customers, clients, and colleaguesStrong attention to detailProficient computer skillsDesirable:CERT CII certification or willingness to ..... full job details .....