Seeking a dedicated Customer Service Advisor to join the Insurance team. The successful candidate will handle customer queries and provide exceptional service in a professional manner.Client DetailsThis company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to their broad customer base.DescriptionThe key responsibilities for a Customer Service AdvisorProvide exceptional customer service via phone and emailHandle insurance-related inquiries and complaints professionallyMaintain and update customer records accuratelyCollaborate with the team to meet targetsStay updated on new products and servicesSupport in resolving any customer issues promptlyEnsure adherence to company policies and proceduresParticipate in team meetings and training sessionsProfileA successful Customer Service Advisor should have:Excellent communication and interpersonal skillsProficiency in using computer systems and databasesStrong problem-solving abilitiesKnowledge of products and servicesAbility to work in a team-oriented environmentCommitment to providing high-quality customer serviceJob OfferA competitive salary An inclusive and supportive company cultureOpportunities for professional growth and developmentA vibrant working environmentA role within a reputable company in the ..... full job details .....