Come and join an exciting and friendly IT company as a 2nd Line IT Support Engineer. THE ROLE: As a 2nd Line IT Support Engineer, you need to use your experience and knowledge to carry out more complex tasks, while also acting as an escalation point for our 1st Line team. You will also be responsible for reviewing the work completed by our 1st Line, as well as effectively escalate issues that you cannot overcome to our 3rd line team in a timely manner. KEY SKILLS and EXPERIENCE: Previous experience as 2nd Line IT SupportExperience with Active Directory, Microsoft servers and virtualisation (Hyper-V / VMware).Strong Networking skills and backups.O365 / MS ExchangeCan ensure a clear vetting check SALARY and BENEFITS: 32,000 - 35,000, dependent on experiencePrivate Medical InsuranceA mobile phone allowanceVariety of team eventsAn employee referral bonusPaid time to volunteer for charity work or take part in not-for-profit activitiesProfessional development and training This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence. Please apply only if you have 2nd Line IT Support experience. No overseas applicants please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your ..... full job details .....