We are looking for an Account Director to join our transport team in London, focusing on key contracts in the South-East region. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. The Account Director will provide the highest-level strategic point of contact, whilst supporting a team of Operations Managers to produce maximum returns. This will involve field accompaniment to drive the performance of operations and contract support staff, close analysis of the business and production of operating strategies for each contract. As Account Director you ll be: The main point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Ensuring consistency of high Service Delivery and high KPI scores, across the entire portfolio of all allocated contracts. Achieving regional annual operating profits, gross revenues and stock exception targets as set down and agreed with the OD / MD in the annual budget. Conducting Annual Reviews of contract, incorporating innovation and customer satisfaction at all levels Ensure Operational activities are regularly reported, contingency plans discussed, problems identified and decisions offered. Attending quarterly meetings with all senior points of contact, to lead meetings, ensure all necessary stakeholders are present and correct reporting is in place. As Account ..... full job details .....