Your New Role This is a brand-new position created to support our growing team. The Recruitment and Development Officer is a lynchpin of the operation. You''ll have the experience to turn negative feedback into positive results, set goals for others and hold them to account. This role will demand a proactive approach to problem solving and extreme organisation. The seasonal nature of our work means the activities will vary from month to month, and day to day. What you''ll be doing Welfare, Training and Development: First point of contact for welfare queries from the crew Own and manage the crew issue log, recording and responding to all incidents promptly Manage grievance and disciplinary procedures for crew, escalating when necessary and ensuring appropriate records are kept up to date Organise and deliver crew reviews Recommend on requirements and organise ad hoc training as required Recruitment: Manage the recruitment pipeline for hiring new crew Coordinate training and induction sessions for new crew Deliver company inductions for new crew Support managers with staff recruitment Social Impact: Programme Manage the Academy - our employment programme for people affected by homelessness Coordinate the delivery of all Academy sessions Build and maintain relationships with partner organisations Coordinate our peer mentoring programme General: Keep records up to date and ensure accurate data is uploaded to the correct system (OnSinch, HRIS, HubSpot etc.) Report ..... full job details .....