Job Title: Supply Chain ManagerLocation: 100% onsite at site in West Molesey (KT8 2QZ)Salary: £55,000 per annum (Negotiable)Job type: Full Time, PermanentHours of Work: Monday to Friday 8am - 5pmReports to: Operations DirectorReports: Direct 5 (Team of 12)Diffusion is an award winning British manufacturer with an enviable reputation built over 60 years in designing standard and bespoke fan coil units that serve the needs of countless businesses across the construction supply chain. Thousands of our products have been installed in landmark applications and are operating as smoothly today as the day they were installed. We are trusted by countless businesses across the supply chain delivering exceptional thermal comfort to buildings including hotels, apartments, hospitals, banks, schools and airports.Key Responsibilities: Develop a customer led ethos in the Supply Chain teams such that all individuals play their part, there is effective communication with stakeholders and activities are planned and controlled in order to support the key KPIS, including but not limited to DIFOT, SLOBS, inventory accuracy, schedule breaks.Ensure that customer complaints are dealt with through effective and timely investigation and resolution and that subsequently effective corrective actions are instigated and maintained to avoid reoccurrenceEstablish an effective model to manage capacity balance between local manufacture, 3rdparty manufacture, raw material vendors and finished goods suppliers ..... full job details .....