Technical Support Analyst - SaaS/Cloud Support experience (fully remote) The Company andamp; Opportunity: Specialist technology provider, providing Real Time solutions, requires a Web Applications Support specialist on Live Systems'', providing remote support, maintaining andamp; monitoring solutions and supporting applications and their associated Systems. This will be classed as working up to 2nd line, escalating/handing over to the internal DevOps and Development teams, if required. Please Note: You will be working in a 24/7 support team, from 6am to 6pm for 4 shifts, followed by 4 shifts off (constant, including weekends and national holidays), so please only apply if you are able to commit to these working patterns. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you). *Please only apply if you have strong Web Applications Support (SaaS/Cloud Apps, Bespoke software etc), as this is not a Service Sesk or Technical Infrastructure Support role* Technical skills andamp; experience for the Web Applications Support Analyst role: MUST HAVE 5 years'' experience in supporting Web Applications, Linux/Windows systems, software installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting Live Applications'' Will be highly desirable. Process-Driven approach/environments experience. Support of on-premise, Cloud and Hybrid infrastructure environments. ..... full job details .....