IT and AV Support Analyst Salary: £33,885 p.a. Location: Onsite / Holborn Contract Type: Permanent, Full Time (35 hours) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter explaining how your skills are suited to this role by Monday 07 October 2024. Please note that the close date could be subject to change depending on the success of the recruitment process. About You The successful candidate should have a strong background in supporting both IT and AV systems. You have a proven track record of building and supporting colleagues with PCs, laptops, and mobile devices, and are skilled in deploying and configuring operating systems and applications. You will have worked on a support or helpdesk providing first line response to IT support requests. Your expertise includes account administration, with in-depth knowledge of Microsoft 365 and MS Teams. You have hands-on experience working with Windows 10 and 11, as well as the Microsoft Office suite. You are familiar with logging and updating service requests using service desk software and have a solid understanding of Adobe Creative Cloud tools, including Premiere, Audition, and Media Encoder. You understand AV integration and installation, and you have excellent written and verbal communication skills. You can collaborate and work effectively with cross-functional teams and provide high standards of customer care while upholding the values of the organisation. ..... full job details .....