Permanent Credit Control job - paying £27,000 per annum Your new company Hays are working with a company in Tamworth who are looking for a Credit Controller to join their team.Your new role Setting up and maintaining customer master recordsEnsuring accounts are reconciledProactively resolving queries in a timely manner ensuring customers pay to agreed termBuilding strong customer relationships across the business with sales, customer services, invoicing and operations to make sure any customer issues are escalated and resolved in a timely mannerProduction of weekly and monthly aged debt reportsMaintaining debtor days in line with the organisations targetEnsuring overdue debt > 60 days is below 5%Prepare and lodge the appropriate documents should a customer go into receivership/liquidationMaintaining accurate and presentable supporting documentation throughout the departmentRaise credit notes where necessary in line with the company''s authorisation matrixAssist with year-end auditPromote and advocate continuous learningSuggest and improve collection processes and procedures within the finance and the wider businessDocument and maintain current processes and proceduresWhat you''ll need to succeedGood attention to detailAbility to prioritise a heavy workloadDemonstrate flexibility.Good excel skillsStrong communication and interpersonal skillsPersistence and tenacity, assertiveness without being aggressive,Ability to build relationships with both internal and external ..... full job details .....