JOB TITLE: Customer Service Advisor SALARY: £24,624 LOCATION: Newport HOURS: Full-time WORKING PATTERN: ?2 patterns available see below detail: 4-Day Week (Days) pattern: Start times between 8am and 10am and end times between 5.45pm and 7.45pmMaximum of 4 out of 7 days (based on a Monday-Sunday week)Maximum of 50% weekend days over a 4 week period Early Riser pattern: Start times between 7am and 9am and end times between 3pm and 5pmMaximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 50% weekend days over a 4 week period START DATE: 27th January 2025 About this opportunity Do you want to be part of a team that makes a genuine difference to customers? We''re currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. You''ll take inbound customer calls and doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). You''ll show you care and understand what matters to them and if you don''t know the answer then you''ll have access to plenty of colleagues that do. From day one we''ll teach you all about our products, processes and systems and you''ll learn how respond to queries quickly and become better every day. About us Join us and, as well as making a difference to customers, you''ll enjoy a fulfilling career where you''re free to be yourself. Great colleagues, transforming workspaces, ..... full job details .....