Are you passionate about making a difference in the lives of those experiencing homelessness and multiple disadvantage? Do you have a solid understanding of Psychologically Informed Environments, Trauma-Informed Care, and a commitment to the Making Every Adult Matter (MEAM) principles? If so, we want to hear from you! About Us: Hightown is a leading provider of supported housing services for people experiencing homelessness and multiple disadvantage, dedicated to empowering individuals and helping them achieve lasting change. Role Overview: As a Homelessness Operations Manager, you''ll play a pivotal role in our middle management team, overseeing the day-to-day operations of multiple dispersed services. Your primary objective will be to ensure our services remain flexible, responsive, and aligned with the evolving needs of our service-users. You will be covering Broxbourne and Hatfield. As well as being allocated existing schemes, you will play a pivotal role in launching and managing a new contract, bringing a fresh team into our organisation. Your leadership and change management skills will be crucial in embedding our values, behaviours, and ways of working within this team. You will ensure that our services are delivered with compassion, respect, and a commitment to excellence. Key Responsibilities: Lead the mobilisation and operational management of a new supported housing contract. Recruit, develop, and manage a new team of staff, ensuring they align with our ..... full job details .....