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    <title>Service Desk Analyst Jobs RSS Feed</title>
    <link>https://jobs.co.uk/jobs-results?Keyword=Service%20Desk%20Analyst&amp;RadiusMiles=10</link>
    <description>RSS feed for Service Desk Analyst Jobs.</description>
    <language>en-gb</language>
    <lastBuildDate>Mon, 15 Jun 2026 11:09:36 GMT</lastBuildDate>
    <item>
      <title>Service Desk Analyst - Lucid Support Services Ltd</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-lucid-support-services-ltd--4b587530-67ea-4b6c-8efd-28a59d77feaf</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-lucid-support-services-ltd--4b587530-67ea-4b6c-8efd-28a59d77feaf</guid>
      <pubDate>Sat, 13 Jun 2026 11:51:35 GMT</pubDate>
      <description>Location: Sutton | Salary: 10000-500000 Annual | Type: Contract | Service Desk Analyst - Sutton - 3 Month Contract (Inside IR35) We are seeking a dedicated and proactive Service Desk Analyst to join my customer''s team on a 3 month contract in Sutton.  Responsibilities  Provide first-line technical support to end-users, resolving technical issues via face-to-face support, phone, email, or chat.Assist with the setup, maintenance, and troubleshooting of laptops, desktops, and mobile phones.Conduct user account management using Active Directory and manage permissions in Exchange and Google Workspace.Liaise with team members and other IT departments to escalate and resolve complex IT issues promptly.Deliver a professional, empathetic, and inclusive support experience, ensuring all users feel supported and valued regardless of their technical background.Participate in team meetings and actively contribute to process improvements, knowledge sharing, and new ideas.Set up new user accounts and provide initial IT onboarding and training for new starters.Configure and distribute equipment, including laptops, phones, and peripherals.Troubleshoot software and hardware issues for business-critical applications.Collaborate with colleagues and escalate complex ...</description>
      <category>Contract</category>
    </item>
    <item>
      <title>IT Service Desk Analyst - Greatwell Homes</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-greatwell-homes--9f095568-3409-4244-8361-9f64aa07eca8</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-greatwell-homes--9f095568-3409-4244-8361-9f64aa07eca8</guid>
      <pubDate>Fri, 12 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Wellingborough | Salary: £35,000 | Type: Permanent | IT Service Desk Analyst      Wellingborough, Hybrid Working with occasional site visits      £36,178     We own and manage around 5000 homes with a £23 million turnover, and our mission is to partner with customers and communities to shape places people are proud to call home. We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever-changing sector. With housing ...</description>
      <category>Permanent</category>
    </item>
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      <title>Service Desk Analyst - ECS</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-ecs--fa70e116-4053-46d8-b982-9e4fa8b516e2</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-ecs--fa70e116-4053-46d8-b982-9e4fa8b516e2</guid>
      <pubDate>Fri, 12 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Reading | Salary: Up to £230 per day + Inside IR35 (Umbrella Company) | Type: Contract | SC Cleared Service Desk Analyst    Location:  Reading (Onsite)   Rate:  £230 per day   Contract Length:  6 months      Profile:  Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Cle...</description>
      <category>Contract</category>
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      <title>Senior IT Service Desk Analyst - Royal Botanic Gardens, Kew</title>
      <link>https://jobs.co.uk/job/senior-it-service-desk-analyst-royal-botanic-gardens-kew--c29ba35d-b28a-47d3-923e-8bddebf7bb17</link>
      <guid>https://jobs.co.uk/job/senior-it-service-desk-analyst-royal-botanic-gardens-kew--c29ba35d-b28a-47d3-923e-8bddebf7bb17</guid>
      <pubDate>Fri, 12 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Richmond | Salary: £45,000 | Type: Permanent | Senior IT Service Desk Advisor     Our ideal candidate will have significant practical experience in a 2nd line service desk, technical support or similar user-facing IT role, with strong troubleshooting skills across Microsoft 365, endpoint devices, accounts/access, standard workplace hardware, network connectivity, ITSM/ticketing systems and, critically, audio visual, video conferencing and Microsoft...</description>
      <category>Permanent</category>
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      <title>Service Desk Analyst - LA International Computer Consultants Ltd</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-la-international-computer-consultants-ltd--4f6c92fa-1e9e-4225-a250-ed1d2c123886</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-la-international-computer-consultants-ltd--4f6c92fa-1e9e-4225-a250-ed1d2c123886</guid>
      <pubDate>Fri, 12 Jun 2026 11:52:29 GMT</pubDate>
      <description>Location: Exeter | Salary: 300.00-300.00 Daily | Type: Contract | My client is looking to increase the IT Customer Service Desk.3 month rolling contractsInside IR35These roles are Monday to Friday, covering core hours between 8am and 6pm.It''s ideal that candidates are sponsored through NPPV3 clearance, and ideally, they should be located close Exeter for ease of access, training and equipment.Please send your latest CV if this could be of interestLA International is an award-winning partner of choice for many of the world''s most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you r...</description>
      <category>Contract</category>
    </item>
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      <title>Service Desk Analyst - VIQU Ltd</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-viqu-ltd--5b544d41-eba4-4ac3-9d93-25447a4a26e0</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-viqu-ltd--5b544d41-eba4-4ac3-9d93-25447a4a26e0</guid>
      <pubDate>Thu, 11 Jun 2026 11:52:11 GMT</pubDate>
      <description>Location: Glasgow | Salary: 10000-500000 Annual | Type: Any | Service Desk Analyst  Glasgow - Hybrid Competitive salary - 12-month FTCVIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation initiatives.Key Responsibilities of the Service Desk Analyst role: Provide first and second-line IT support across hardware, software, and service requests within the Service DeskDeliver support via phone, email, remote tools, and floor-walking as part of a rotaTroubleshoot and resolve incidents, escalating in line with Service Desk ITIL processesSupport onboarding/offboarding, including setup and deployment of user equipmentManage laptops, mobile devices, and remote working toolsAssist with AV/VC support and general workplace tec...</description>
      <category>Any</category>
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      <title>Service Desk analyst - Jackson Hogg</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-jackson-hogg--c4e8198f-2381-4fdd-854e-10016232f47d</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-jackson-hogg--c4e8198f-2381-4fdd-854e-10016232f47d</guid>
      <pubDate>Thu, 11 Jun 2026 11:51:42 GMT</pubDate>
      <description>Location: Newcastle Upon Tyne | Salary: 10000-500000 Annual | Type: Permanent | Service Desk Analyst (x2)Newcastle upon Tyne (Hybrid Working)Excellent Career Development Hands-on Project ExposureWe''re looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn''t your typical "ticket-only" support role - while you''ll play a key part in day-to-day service desk operations, you''ll also gain valuable exposure to a wide range of IT projects and initiatives across the business.If you''re someone who wants to move beyond routine 1st line work and get involved in real, hands-on technical projects, this is a fantastic opportunity to accelerate your career.The RoleAs part of our Service Desk team, you''ll deliver high-quality IT support to employees and franchise partners, ensuring issues and requests are handled quickly, professionally, and effectively.Alongside core support responsibilities, you''ll have the opportunity to:Contribute to IT improvement projectsGet involved in system upgrades, rollouts, and changesWork closely with wider IT teams and learn new technologiesKey ResponsibilitiesProvide responsive and effective IT support across the businessLog, manage, and resolve incid...</description>
      <category>Permanent</category>
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      <title>IT Service Desk Analyst - DFS Furniture Ltd</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-dfs-furniture-ltd--4ec69b16-38e3-417e-b107-ac4f687874dd</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-dfs-furniture-ltd--4ec69b16-38e3-417e-b107-ac4f687874dd</guid>
      <pubDate>Wed, 10 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Doncaster | Salary: Negotiable | Type: Permanent | As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. Youll bring together your technical know-how with a people-first approach to problem-solving.  This is an office...</description>
      <category>Permanent</category>
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      <title>Service Desk Analyst - Job Switch Ltd</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-job-switch-ltd--d4e6aa12-1450-482c-b995-7845ddaf4427</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-job-switch-ltd--d4e6aa12-1450-482c-b995-7845ddaf4427</guid>
      <pubDate>Wed, 10 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Esher | Salary: £16.60 per hour | Type: Contract | About the role Service Desk Analyst     You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment.     The main purpose of the role: Service Desk Analyst      To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops,...</description>
      <category>Contract</category>
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      <title>Service Desk Analyst - VIQU IT Recruitment</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-viqu-it-recruitment--5462b2c2-04c5-4f4f-b3b7-4aebe57e0081</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-viqu-it-recruitment--5462b2c2-04c5-4f4f-b3b7-4aebe57e0081</guid>
      <pubDate>Wed, 10 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Glasgow | Salary: Negotiable | Type: Permanent | Service Desk Analyst   Glasgow – Hybrid  Competitive salary – 12-month FTC   VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring hig...</description>
      <category>Permanent</category>
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      <title>Senior Service Desk Analyst - Pro-Connexions Ltd</title>
      <link>https://jobs.co.uk/job/senior-service-desk-analyst-pro-connexions-ltd--639f3a09-147f-4c08-9424-bfe38be71cfe</link>
      <guid>https://jobs.co.uk/job/senior-service-desk-analyst-pro-connexions-ltd--639f3a09-147f-4c08-9424-bfe38be71cfe</guid>
      <pubDate>Wed, 10 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Wakefield | Salary: £26,000 | Type: Permanent | Senior Service Desk Analyst – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point.  As  Senior Service Desk Analyst  you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active...</description>
      <category>Permanent</category>
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      <title>Service Desk Analyst - Connect2Luton</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-connect2luton--829edd65-ff61-49a8-aa19-9ae334327ae4</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-connect2luton--829edd65-ff61-49a8-aa19-9ae334327ae4</guid>
      <pubDate>Wed, 10 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Luton | Salary: &amp;pound;15.56 - &amp;pound;16.90/hour | Type: Temporary | Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council.   Main purpose of position:   On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers'' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council''s 150+ sites which include librarie...</description>
      <category>Temporary</category>
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      <title>1st Line IT Service Desk Analyst - American Golf</title>
      <link>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--a4b767f5-3691-4228-b90b-274c049513e9</link>
      <guid>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--a4b767f5-3691-4228-b90b-274c049513e9</guid>
      <pubDate>Tue, 09 Jun 2026 11:53:15 GMT</pubDate>
      <description>Location: Warrington | Salary: 28000.00-28000.00 Annual | Type: Permanent | At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe''s leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed.We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team  click apply for full job details</description>
      <category>Permanent</category>
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      <title>IT Service Desk Analyst - STK Recruitment</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-stk-recruitment--885df4de-b6b8-4a6c-88c1-23f9b3cedd59</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-stk-recruitment--885df4de-b6b8-4a6c-88c1-23f9b3cedd59</guid>
      <pubDate>Tue, 09 Jun 2026 11:53:06 GMT</pubDate>
      <description>Location: Worthing | Salary: 26000.00-26000.00 Annual | Type: Permanent | Job Title: IT Service Desk AnalystLocation: Onsite at Worthing, SussexSalary: £25,500 + BenefitsStart date: ASAPStandard hours: Mon-Fri 37.5 hrs per week,10am-6pmCompany: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework  click apply for full job details</description>
      <category>Permanent</category>
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      <title>Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) - Curo Services</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-up-to-36k-pa-east-kilbride-hybrid-4-dpw-on-site-curo-services--d39a121a-0cc4-4cd7-ab52-1406ba9d86a4</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-up-to-36k-pa-east-kilbride-hybrid-4-dpw-on-site-curo-services--d39a121a-0cc4-4cd7-ab52-1406ba9d86a4</guid>
      <pubDate>Tue, 09 Jun 2026 11:52:57 GMT</pubDate>
      <description>Location: East Kilbride | Salary: 30000.00-30000.00 Annual | Type: Permanent | Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site)Salary: £30-36K Per AnnumBenefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst.This is an opportunity to join a collaborative organisation where you''ll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business.You''ll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handli...</description>
      <category>Permanent</category>
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      <title>1st Line IT Service Desk Analyst - American Golf</title>
      <link>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--7412e8da-7f66-462b-907b-bd30cb44322a</link>
      <guid>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--7412e8da-7f66-462b-907b-bd30cb44322a</guid>
      <pubDate>Mon, 08 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Warrington | Salary: £28,000 | Type: Permanent | At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe''s leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed.  We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you...</description>
      <category>Permanent</category>
    </item>
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      <title>Service Desk Analyst - Connect2Luton</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-connect2luton--41ba90d6-101a-4e82-a28e-e297608a3b92</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-connect2luton--41ba90d6-101a-4e82-a28e-e297608a3b92</guid>
      <pubDate>Sun, 07 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Luton | Salary: &amp;pound;15.56 - &amp;pound;16.90/hour | Type: Temporary | Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council.   Main purpose of position:   On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers'' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council''s 150+ sites which include librarie...</description>
      <category>Temporary</category>
    </item>
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      <title>IT Service Desk Analyst - STK Recruitment</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-stk-recruitment--9cf01ba8-18a8-4f83-afea-a2ad03414760</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-stk-recruitment--9cf01ba8-18a8-4f83-afea-a2ad03414760</guid>
      <pubDate>Sat, 06 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Worthing | Salary: £26,000 | Type: Permanent | Job Title:  IT Service Desk Analyst  Location:  Onsite at Worthing, Sussex  Salary:  £25,500 + Benefits  Start date:  ASAP  Standard hours:  Mon-Fri 37.5 hrs per week,10am-6pm   Company:   We are assisting a successful IT services company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client p...</description>
      <category>Permanent</category>
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      <title>IT Service Desk Analyst - Coburg Banks Limited</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-coburg-banks-limited--6bd908e2-3072-4268-b0ff-2920736c3659</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-coburg-banks-limited--6bd908e2-3072-4268-b0ff-2920736c3659</guid>
      <pubDate>Fri, 05 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Barrow-In-Furness | Salary: £40,000 | Type: Permanent | Job Title: IT Service Desk Analyst   Location: Barrow-in-Furness (5 days a week on site)   Salary: £30,000 to £40,000   Benefits: Generous Pension, Great Annual Leave, Life Cover   This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team.  Management or team lead experience is not required as they...</description>
      <category>Permanent</category>
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      <title>Service Desk Analyst - Hays Technology</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-hays-technology--ba63bdc7-4b53-4e1d-a920-3d5a595d0785</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-hays-technology--ba63bdc7-4b53-4e1d-a920-3d5a595d0785</guid>
      <pubDate>Wed, 03 Jun 2026 11:53:52 GMT</pubDate>
      <description>Location: Eastleigh | Salary: 21.35-21.35 Hourly | Type: Contract | Service Desk Analyst 3-Month Initial Contract100% On site in Eastleigh  21.35 p/h (Umbrella)Start ASAPYour new company You''ll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems.Experience:Previous experience working in a service desk or IT support environment.Handling incidents and service requests using ITSM toolsExperience supporting Microsoft Windows and Office 365.Use of Active Directory (account unlocks, password resets, etc.).Skills and Competencies:Excellent customer service and communication skills.Basic understanding of networking and remote access (VPN, DNS, etc.).Strong troubleshooting and problem-solving abilities.Ability to prioritise tasks and work under pressure.What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career...</description>
      <category>Contract</category>
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      <title>Service Desk Analyst - ECS Resource Group Ltd</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-ecs-resource-group-ltd--906ea2b3-6418-4f35-b459-b876dc4ab50d</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-ecs-resource-group-ltd--906ea2b3-6418-4f35-b459-b876dc4ab50d</guid>
      <pubDate>Tue, 02 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Reading | Salary: &amp;pound;230/day Inside IR35 (Umbrella Company) | Type: Contract | SC Cleared Service Desk Analyst    Location:  Reading (Onsite)   Rate:  -230 per day   Contract Length:  6 months      Profile:  Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working within SLAs.   Key Responsibilities    Provide 1st/2nd line support via phone, email, and ticketing systems  Troubleshoot and resolve desktop, application, and network issues  Manage user accounts, permissions, and access requests in Active Directory  Support Microsoft 365 (Outlook, Teams, SharePoint)  Log, prioritise, and resolve incidents in line with SLAs  Escalate complex issues to 3rd line teams where required  Assist with onboarding/offboarding of users  Maintain documentation and knowledge base articles  Ensure compliance with security policies in SC-cleared environments   ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.</description>
      <category>Contract</category>
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      <title>Service Desk Analyst - Hays</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-hays--ea9a9211-65ac-4ae7-a19e-7537a0ffa30d</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-hays--ea9a9211-65ac-4ae7-a19e-7537a0ffa30d</guid>
      <pubDate>Mon, 01 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Eastleigh | Salary: Up to £21.35 per hour + £21.35 p/h (Umbrella) | Type: Contract | Service Desk Analyst    3-Month Initial Contract 100% On site in Eastleigh  £21.35 p/h (Umbrella) Start ASAP    Your new company   You''ll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT ...</description>
      <category>Contract</category>
    </item>
    <item>
      <title>Service Desk Analyst - Hays Technology</title>
      <link>https://jobs.co.uk/job/service-desk-analyst-hays-technology--02f5b556-2093-4127-b900-9eb6224665c9</link>
      <guid>https://jobs.co.uk/job/service-desk-analyst-hays-technology--02f5b556-2093-4127-b900-9eb6224665c9</guid>
      <pubDate>Mon, 01 Jun 2026 23:00:00 GMT</pubDate>
      <description>Location: Eastleigh | Salary: &amp;pound;21.35/hour &amp;pound;21.35 p/h (Umbrella) | Type: Contract | Service Desk Analyst    3-Month Initial Contract 100% On site in Eastleigh  -21.35 p/h (Umbrella) Start ASAP    Your new company   You''ll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems.   Experience:    Previous experience working in a service desk or IT support environment.  Handling incidents and service requests using ITSM tools  Experience supporting Microsoft Windows and Office 365.  Use of Active Directory (account unlocks, password resets, etc.).    Skills &amp; Competencies:    Excellent customer service and communication skills.  Basic understanding of networking and remote access (VPN, DNS, etc.).  Strong troubleshooting and problem-solving abilities.  Ability to prioritise tasks and work under pressure.    What you need to do now   If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for...</description>
      <category>Contract</category>
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      <title>1st Line IT Service Desk Analyst - American Golf</title>
      <link>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--4a9e7e17-b3db-4472-9b2f-e6919b7102e8</link>
      <guid>https://jobs.co.uk/job/1st-line-it-service-desk-analyst-american-golf--4a9e7e17-b3db-4472-9b2f-e6919b7102e8</guid>
      <pubDate>Mon, 01 Jun 2026 11:51:52 GMT</pubDate>
      <description>Location: Warrington | Salary: 30000.00-30000.00 Annual | Type: Permanent | At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe''s leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed.We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers.As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods.Our ValuesOur culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business:Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT servic...</description>
      <category>Permanent</category>
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      <title>IT Service Desk Analyst - Pro Contract Jobs Ltd</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-pro-contract-jobs-ltd--e7404b3a-cf31-4600-a9df-c98637dbf7e1</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-pro-contract-jobs-ltd--e7404b3a-cf31-4600-a9df-c98637dbf7e1</guid>
      <pubDate>Sat, 30 May 2026 23:00:00 GMT</pubDate>
      <description>Location: Oxfordshire | Salary: Negotiable | Type: Contract | IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day:  MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service D...</description>
      <category>Contract</category>
    </item>
    <item>
      <title>Senior 1st line Service Desk Analyst - Pro-Connexions</title>
      <link>https://jobs.co.uk/job/senior-1st-line-service-desk-analyst-pro-connexions--db4f66ce-732e-4f37-8a11-283bcd2b7021</link>
      <guid>https://jobs.co.uk/job/senior-1st-line-service-desk-analyst-pro-connexions--db4f66ce-732e-4f37-8a11-283bcd2b7021</guid>
      <pubDate>Fri, 29 May 2026 23:00:00 GMT</pubDate>
      <description>Location: Batley | Salary: &amp;pound;26000 - &amp;pound;28500/annum &amp;pound;26-&amp;pound;28,500k + Skill development &amp;amp; C | Type: Permanent | Senior 1st Line Support / Senior   Service Desk Analyst/ Team Lead – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point.  As  Senior 1st Line Support / Senior Service Desk Analyst/Team Leader  you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365, Active Directory.  Successful  Senior 1st Line Support / Senior Service Desk Analyst/Team Lead  needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.  Any    Senior 1st Line Support / Senior Service Desk Analyst /Team Lead  who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.  Apply now we are waiting to invest in your career!</description>
      <category>Permanent</category>
    </item>
    <item>
      <title>Senior Service Desk Analyst - Leidos Innovations UK Limited</title>
      <link>https://jobs.co.uk/job/senior-service-desk-analyst-leidos-innovations-uk-limited--dc3ff316-1223-419d-a841-eac580153f3f</link>
      <guid>https://jobs.co.uk/job/senior-service-desk-analyst-leidos-innovations-uk-limited--dc3ff316-1223-419d-a841-eac580153f3f</guid>
      <pubDate>Tue, 26 May 2026 23:00:00 GMT</pubDate>
      <description>Location: Huntingdon | Salary: £45,000 | Type: Permanent | Senior Service Desk Analyst  Reports To: Incident Manager  Location: Huntingdon       The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th...</description>
      <category>Permanent</category>
    </item>
    <item>
      <title>IT Service Desk Analyst - Artis IT</title>
      <link>https://jobs.co.uk/job/it-service-desk-analyst-artis-it--b9f93406-9977-4c71-af77-7ac8815bfefa</link>
      <guid>https://jobs.co.uk/job/it-service-desk-analyst-artis-it--b9f93406-9977-4c71-af77-7ac8815bfefa</guid>
      <pubDate>Tue, 05 May 2026 23:00:00 GMT</pubDate>
      <description>Location: Salisbury | Salary: £24,000 | Type: Permanent | IT Service Desk Analyst  required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business.   The Role   Working as part of a collaborative IT team an...</description>
      <category>Permanent</category>
    </item>
    <item>
      <title>Hybrid Service Desk Analyst - Clarify Consultancy Ltd</title>
      <link>https://jobs.co.uk/job/hybrid-service-desk-analyst-clarify-consultancy-ltd--3a5eb77b-ae7f-4993-9f82-8f68a4f58c0c</link>
      <guid>https://jobs.co.uk/job/hybrid-service-desk-analyst-clarify-consultancy-ltd--3a5eb77b-ae7f-4993-9f82-8f68a4f58c0c</guid>
      <pubDate>Sun, 03 May 2026 23:00:00 GMT</pubDate>
      <description>Location: Leyland | Salary: £28,000 | Type: Permanent | Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base.         Reporting to the IT Manager, duties to include.          Resolving incoming IT queries remotely via email and phone, or at the office.    Prioritising and resolving IT concerns and escalating serious issues to r...</description>
      <category>Permanent</category>
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