https://jobs.co.uk/jobs-results?Keyword=Service%20Delivery%20Manager&RadiusMiles=10 RSS feed for Service Delivery Manager Jobs. en-gb Fri, 24 Apr 2026 12:29:46 GMT https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment-limited--e370531c-3167-426d-94c2-5698bd80bc4a https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment-limited--e370531c-3167-426d-94c2-5698bd80bc4a Fri, 24 Apr 2026 11:52:54 GMT Location: Waterlooville | Salary: 50000.00-50000.00 Annual | Type: Permanent | Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to s click apply for full job details Permanent https://jobs.co.uk/job/service-delivery-manager-national-highways--7447ef07-ebd4-431a-a17e-b649e9f23443 https://jobs.co.uk/job/service-delivery-manager-national-highways--7447ef07-ebd4-431a-a17e-b649e9f23443 Fri, 24 Apr 2026 11:52:52 GMT Location: Exeter | Salary: 50000.00-50000.00 Annual | Type: Permanent | About the job.National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service click apply for full job details Permanent https://jobs.co.uk/job/service-delivery-manager-develop--8877b5ea-4c51-4ef8-bc2a-2adbba7d76c6 https://jobs.co.uk/job/service-delivery-manager-develop--8877b5ea-4c51-4ef8-bc2a-2adbba7d76c6 Fri, 24 Apr 2026 11:52:37 GMT Location: London | Salary: 65000.00-65000.00 Annual | Type: Permanent | We''re partnering with a fast growing UK cybersecurity specialist delivering managed security, advisory, and compliance services through a leading Security Operations Centre (SOC) and a partner driven technology ecosystem.They support organisations in strengthening their security posture through a blend of AI-augmented defence, expert analysts, and proactive service delivery, all within a collabora click apply for full job details Permanent https://jobs.co.uk/job/it-service-delivery-manager-amtis-professional-ltd--185ceef7-aade-458a-baf4-de9eab0fb36a https://jobs.co.uk/job/it-service-delivery-manager-amtis-professional-ltd--185ceef7-aade-458a-baf4-de9eab0fb36a Thu, 23 Apr 2026 11:53:27 GMT Location: Warwickshire | Salary: 50000.00-50000.00 Annual | Type: Permanent | Service Delivery Manager - Warwick (Hybrid - 2 days on-site pw)Salary: c. £60,000 + benefitsExperienced IT Service Manager to lead service delivery and vendor management, working in an end user environment where the majority of IT services are outsourced. You will be managing key managed service providers (MSPs) during a major technology transformation. This is a high-impact role where you''ll shape supplier relationships and ensure optimal service performance working closely with IT and business leadership.Key ResponsibilitiesManage end-to-end service delivery and performanceMonitor SLAs/KPIs and drive continuous improvementBuild strong vendor relationships and handle escalationsLead governance forums and optimize contractual commitmentsAlign processes and coordinate incident managementAbout YouExperienced in ITIL, ideally V4Strong experience in service management and vendor governanceSkilled in multi-supplier environments with excellent stakeholder engagementHybrid role: 2 days on-site in Warwick, remainder remote.If you''re experienced managing 3rd party IT suppliers, and thrive on shaping supplier relationships, driving service excellence, please apply now for immediate conside... Permanent https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment--49d02774-3e6b-4b02-b3a3-f69d535b4535 https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment--49d02774-3e6b-4b02-b3a3-f69d535b4535 Thu, 23 Apr 2026 11:52:51 GMT Location: Waterlooville | Salary: 47000.00-47000.00 Annual | Type: Permanent | Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business.Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role, you will be working within a team of 11 accountable for the day-to-day performance of managed IT services, the development of the Service Desk and Specialist Engineering teams, and the overall customer experience.Looking fir someone experienced, logical, and driven - someone who can hit the ground running, bring clarity and structure, and isn''t afraid to constructively challenge when needed.Key ResponsibilitiesLead, support, and develop the Service Desk and Specialist Engineering teams in a positive, people-first environment Own day-to-day service delivery across all managed services Conduct regular one-to-o... Permanent https://jobs.co.uk/job/service-delivery-manager-ng-bailey--3da4060d-bee5-4f06-a919-897a198ad354 https://jobs.co.uk/job/service-delivery-manager-ng-bailey--3da4060d-bee5-4f06-a919-897a198ad354 Thu, 23 Apr 2026 11:52:44 GMT Location: Chester | Salary: 10000-500000 Annual | Type: Permanent | Service Delivery Manager Permanent Competitive Salary on Offer, Plus Car or Car Allowance, Plus Private Healthcare, Plus Flexible Benefits About the Role: We are looking for an experienced and dedicated Service Delivery Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across a high-profile Clients sites based in Wrexham, Liverpool and Derby. Key Responsibilities: Deliver cost-effective solutions while maintaining outstanding customer satisfaction to meet the required budgets in terms of revenue and margin. Oversee service delivery to meet all contractual requirements and performance metrics.Manage and develop a team of supervisors, engineers, and contract support staff to ensure high standards of service.Lead the entire mobilisation process from inception to completion, ensuring a smooth transition.Ensure compliance with Health and Safety standards, statutory requirements, and company policies.Deliver financial objectives, including gross profit targets, WIP, and debt collection.Conduct regular audits for quality assurance of both PPM and reactive works.Utilize CAFM systems and technology effectively to maximize productiv... Permanent https://jobs.co.uk/job/service-delivery-manager-veolia--2cbb7d98-6a89-4bad-9c09-8179701f8099 https://jobs.co.uk/job/service-delivery-manager-veolia--2cbb7d98-6a89-4bad-9c09-8179701f8099 Thu, 23 Apr 2026 11:52:41 GMT Location: Fleetwood | Salary: 32786.00-32786.00 Annual | Type: Permanent | Ready to find the right role for you?Service Delivery Manager Location: Wyre Salary: Competitive Hours : Full Time- 40 hours Per WeekWhat we can offer you; 25 days of annual leave. Access to our people''s pension scheme. Free physiotherapy service. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. 24 hour access to a virtual GP, 365 days a year, for you and family members in your household. Ongoing training and development opportunities, allowing you to reach your full potential. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you''re looking to overhaul the industry, or just do a good day''s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive ... Permanent https://jobs.co.uk/job/service-delivery-manager-develop--971670d7-cbf5-4ddb-83ce-e5568e859260 https://jobs.co.uk/job/service-delivery-manager-develop--971670d7-cbf5-4ddb-83ce-e5568e859260 Wed, 22 Apr 2026 23:00:00 GMT Location: London | Salary: £65,000 | Type: Permanent | We''re partnering with a fast growing UK cybersecurity specialist delivering managed security, advisory, and compliance services through a leading Security Operations Centre (SOC) and a partner driven technology ecosystem. They support organisations in strengthening their security posture through a blend of AI-augmented defence, expert analysts, and proactive service delivery, all within a collabora... Permanent https://jobs.co.uk/job/service-delivery-manager-national-highways--630a74f5-9100-4009-9357-abd669a4a52a https://jobs.co.uk/job/service-delivery-manager-national-highways--630a74f5-9100-4009-9357-abd669a4a52a Wed, 22 Apr 2026 23:00:00 GMT Location: Exeter | Salary: £50,000 | Type: Permanent | About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will be based out of our Exeter office.... Permanent https://jobs.co.uk/job/service-delivery-manager-veolia--330d7498-a312-4570-a9d7-598683efce18 https://jobs.co.uk/job/service-delivery-manager-veolia--330d7498-a312-4570-a9d7-598683efce18 Wed, 22 Apr 2026 23:00:00 GMT Location: Fleetwood | Salary: £32786/annum | Type: Permanent | Ready to find the right role for you? Service Delivery Manager Location: Wyre Salary: Competitive Hours : Full Time -40hours Per Week What we can offer you; 25 days of annual leave. Access to our people''s pension scheme. Free physiotherapy service. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. 24 hour access to a virtual GP, 365 days a year, for you and family members in your household. Ongoing training and development opportunities, allowing you to reach your full potential. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you''re looking to overhaul the industry, or just do a good day''s work, we know that everyone here at Veolia can help us work alongside our communit... Permanent https://jobs.co.uk/job/service-delivery-manager-mandr-national-highways--3b5abee0-b753-45d7-88ae-4216c035f682 https://jobs.co.uk/job/service-delivery-manager-mandr-national-highways--3b5abee0-b753-45d7-88ae-4216c035f682 Wed, 22 Apr 2026 11:52:53 GMT Location: Warrington | Salary: 50000.00-50000.00 Annual | Type: Permanent | About the job.National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet the required techn click apply for full job details Permanent https://jobs.co.uk/job/it-service-delivery-manager-frossell-recruitment--eb689479-cca5-4865-a25f-c0b75d4ee6dd https://jobs.co.uk/job/it-service-delivery-manager-frossell-recruitment--eb689479-cca5-4865-a25f-c0b75d4ee6dd Wed, 22 Apr 2026 11:52:47 GMT Location: Cambridgeshire | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowanceLocation: St Ives, Cambridgeshire (On-site working)Full-time 24x7 Shift Environment (4 days on - 4 days off)About the RoleWe are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape.You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience.Key Responsibilities:Lead service operations during shift, ensuring seamless 24x7 service coverageTake ownership of major incidents, acting as escalation point and ensuring effective resolutionMonitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvementsOversee all tickets within the service management platform, ensuring full lifecycle ... Permanent https://jobs.co.uk/job/service-delivery-manager-veolia--37b9d41e-445e-4d0b-a244-98f031cbcc30 https://jobs.co.uk/job/service-delivery-manager-veolia--37b9d41e-445e-4d0b-a244-98f031cbcc30 Tue, 21 Apr 2026 23:00:00 GMT Location: Fleetwood | Salary: £32786/annum | Type: Permanent | Ready to find the right role for you? Service Delivery Manager Location: Wyre Salary: Competitive Hours : Full Time- 40 hours Per Week What we can offer you; 25 days of annual leave. Access to our people''s pension scheme. Free physiotherapy service. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. 24 hour access to a virtual GP, 365 days a year, for you and family members in your household. Ongoing training and development opportunities, allowing you to reach your full potential. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you''re looking to overhaul the industry, or just do a good day''s work, we know that everyone here at Veolia can help us work alongside our com... Permanent https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment-limited--3abf8cd2-b2b8-48ba-8f9f-6c3254b93adc https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment-limited--3abf8cd2-b2b8-48ba-8f9f-6c3254b93adc Tue, 21 Apr 2026 11:53:07 GMT Location: Christchurch | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear val click apply for full job details Permanent https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment-limited--444dcb34-6732-4676-bca5-d6c6b021320f https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment-limited--444dcb34-6732-4676-bca5-d6c6b021320f Mon, 20 Apr 2026 23:00:00 GMT Location: Waterlooville | Salary: £50,000 | Type: Permanent | Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to s... Permanent https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--b6c3de81-980e-4fdd-8b36-f361bb7e42a4 https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--b6c3de81-980e-4fdd-8b36-f361bb7e42a4 Mon, 20 Apr 2026 11:51:04 GMT Location: Christchurch | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients across the board.Key Responsibilities Assisting the Head of Technical with the development of our services and service deliveryLiaising with the Operations Department to improve our security and meet ISO 27001 compliance requirementsA point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service deliveriesBuild and maintain relationships with key customer and software partners to support our message of excellenceOverseeing Managed Service requests and maintaining SLA''sManagement of Professional Services bookings with clientsAssisting in the creation of Statement of Work and Job sheets for Professional Services engagementsProviding first and second line help desk technical supportProviding internal office IT support to the ... Permanent https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment--50f3507b-3247-4df7-a73a-ed4446cb91dd https://jobs.co.uk/job/service-delivery-manager-spectrum-it-recruitment--50f3507b-3247-4df7-a73a-ed4446cb91dd Sun, 19 Apr 2026 23:00:00 GMT Location: Waterlooville | Salary: £47000 - £53000/annum | Type: Permanent | Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) -47,000 to -53,000 per annum In this role, you will be working within a team of 11 accountable for the day-to-day performance of managed IT services, the development of the Service Desk and Specialist Engineering teams, and the overall customer experience. Looking fir someone experienced, logical, and driven - someone who can hit the ground running, bring clarity and structure, and isn''t afraid to constructively challenge when needed. Key Responsibilities Lead, support, and develop the Service Desk and Specialist Engineering teams in a positive, people-first environment * Own day-to-day service delivery across all managed services *... Permanent https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--7c9c501d-0558-4b17-9091-15192879581b https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--7c9c501d-0558-4b17-9091-15192879581b Sun, 19 Apr 2026 11:51:15 GMT Location: Cardiff | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts click apply for full job details Permanent https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--3dfd483e-1a1d-45a2-be64-202912b0a618 https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--3dfd483e-1a1d-45a2-be64-202912b0a618 Sat, 18 Apr 2026 11:51:48 GMT Location: Christchurch | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients across the board.Key Responsibilities Assisting the Head of Technical with the development of our services and service deliveryLiaising with the Operations Department to improve our security and meet ISO 27001 compliance requirementsA point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service deliveriesBuild and maintain relationships with key customer and software partners to support our message of excellenceOverseeing Managed Service requests and maintaining SLA''sManagement of Professional Services bookings with clientsAssisting in the creation of Statement of Work and Job sheets for Professional Services engagementsProviding first and second line help desk technical supportProviding internal office IT support to the ... Permanent https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment-limited--ed578a8d-6849-4d80-9528-310c20ec6509 https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment-limited--ed578a8d-6849-4d80-9528-310c20ec6509 Fri, 17 Apr 2026 23:00:00 GMT Location: Christchurch | Salary: £45,000 | Type: Permanent | IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear val... Permanent https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--d81577c1-dd03-47ce-8ae1-c1b8e99b0789 https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--d81577c1-dd03-47ce-8ae1-c1b8e99b0789 Fri, 17 Apr 2026 11:53:55 GMT Location: Cardiff | Salary: 46000.00-46000.00 Annual | Type: Permanent | IT Service Delivery ManagerLocation: Nr Cardiff (Hybrid)Salary: £46,500 + Bonus + BenefitsThe Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer?facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step.What You''ll DoLead service onboarding and go?live activitiesManage day?to?day service delivery across multiple accountsProduce and present monthly service performance reportsMaintain service documentation, registers, and action plansManage change requests and ensure process complianceIdentify and implement service improvementsWork closely with technical, solutions, and sales teamsSupport customer meetings, service reviews, and account developmentWhat You''ll BringEssential:Experience in Service Delivery ManagementStrong background in IT and communications managed servicesExcellent customer?facing and relationship?building skillsConfident with Excel, PowerPoint, Visio, Power BI and WordITSM experienceSecurity Cleared or willing to obtain clearanceDesirable:ITIL Foundation ... Permanent https://jobs.co.uk/job/service-delivery-manager-ng-bailey--3a48bc70-66a1-46bd-9654-b3b4f0fe8dfb https://jobs.co.uk/job/service-delivery-manager-ng-bailey--3a48bc70-66a1-46bd-9654-b3b4f0fe8dfb Fri, 17 Apr 2026 11:53:38 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Service Delivery Manager Yorkshire Permanent Competitive Salary on Offer, Plus Car or Car Allowance, Plus Private Healthcare, Plus Flexible Benefits About the Role: We are looking for an experienced and dedicated Service Delivery Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across 2-3 high-profile Clients, based in and around the Yorkshire region. Key Responsibilities: Financial and PandL Management - Deliver cost-effective solutions while maintaining outstanding customer satisfaction to meet the required budgets in terms of revenue and margin. Oversee service delivery to meet all contractual requirements and performance metrics.Manage and develop a team of supervisors, engineers, and contract support staff to ensure high standards of service.Lead the entire mobilisation process from inception to completion, ensuring a smooth transition.Ensure compliance with Health and Safety standards, statutory requirements, and company policies.Deliver financial objectives, including gross profit targets, WIP, and debt collection.Conduct regular audits for quality assurance of both PPM and reactive works.Utilize CAFM systems and t... Permanent https://jobs.co.uk/job/service-delivery-manager-ng-bailey--e3620877-f789-4bf5-9dcd-ae22e9cf436c https://jobs.co.uk/job/service-delivery-manager-ng-bailey--e3620877-f789-4bf5-9dcd-ae22e9cf436c Fri, 17 Apr 2026 11:53:38 GMT Location: Leeds | Salary: 10000-500000 Annual | Type: Permanent | Service Delivery Manager Yorkshire Permanent Competitive Salary on Offer, Plus Car or Car Allowance, Plus Private Healthcare, Plus Flexible Benefits About the Role: We are looking for an experienced and dedicated Service Delivery Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across 2-3 high-profile Clients, based in and around the Yorkshire region. Key Responsibilities: Financial and PandL Management - Deliver cost-effective solutions while maintaining outstanding customer satisfaction to meet the required budgets in terms of revenue and margin. Oversee service delivery to meet all contractual requirements and performance metrics.Manage and develop a team of supervisors, engineers, and contract support staff to ensure high standards of service.Lead the entire mobilisation process from inception to completion, ensuring a smooth transition.Ensure compliance with Health and Safety standards, statutory requirements, and company policies.Deliver financial objectives, including gross profit targets, WIP, and debt collection.Conduct regular audits for quality assurance of both PPM and reactive works.Utilize CAFM systems and t... Permanent https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--c38171fa-da21-44fc-95bb-31eae0ad9a81 https://jobs.co.uk/job/it-service-delivery-manager-spectrum-it-recruitment--c38171fa-da21-44fc-95bb-31eae0ad9a81 Thu, 16 Apr 2026 23:00:00 GMT Location: Christchurch | Salary: £45000/annum | Type: Permanent | IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients across the board. Key Responsibilities Assisting the Head of Technical with the development of our services and service delivery Liaising with the Operations Department to improve our security and meet ISO 27001 compliance requirements A point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service deliveries Build and maintain relationships with key customer and software partners to support our message of excellence Overseeing Managed Service requests and maintaining SLA''s Management of Professional Services bookings with clients Assisting in the creation of Statement of Work and Job sheets for Professional Services engagements Providing first and second line help desk technical support Providing internal o... Permanent https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--e31db9dc-8e19-4f8b-9ff3-a8a9b03edf33 https://jobs.co.uk/job/service-delivery-manager-100-it-recruitment-ltd--e31db9dc-8e19-4f8b-9ff3-a8a9b03edf33 Thu, 16 Apr 2026 23:00:00 GMT Location: Cardiff | Salary: £45,000 | Type: Permanent | IT Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer?facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is... Permanent https://jobs.co.uk/job/service-delivery-manager-mr-national-highways--34f7e975-36c8-4c54-a0c0-017972b1775f https://jobs.co.uk/job/service-delivery-manager-mr-national-highways--34f7e975-36c8-4c54-a0c0-017972b1775f Mon, 13 Apr 2026 23:00:00 GMT Location: Warrington | Salary: £50,000 | Type: Permanent | About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet the required techn... Permanent https://jobs.co.uk/job/service-delivery-manager-veolia--345cff67-118d-42e0-b873-137fb1312534 https://jobs.co.uk/job/service-delivery-manager-veolia--345cff67-118d-42e0-b873-137fb1312534 Thu, 09 Apr 2026 23:00:00 GMT Location: Alperton | Salary: Negotiable | Type: Permanent | Ready to find the right role for you? Service Delivery Manager - Collections Grade : 5.1 Hours : 40 hours per week. Monday - Friday, 8:00am - 5:00pm. Location : Marsh Road Depot 4/7 Marsh Road HA0 1ES When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It''s why we''re looking for someone who''s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you''ll be doing; Organis... Permanent https://jobs.co.uk/job/it-service-delivery-manager-akkodis--4db43c82-f07f-4f6e-840b-0b4f832c9902 https://jobs.co.uk/job/it-service-delivery-manager-akkodis--4db43c82-f07f-4f6e-840b-0b4f832c9902 Thu, 09 Apr 2026 11:52:58 GMT Location: City | Salary: 60000.00-60000.00 Annual | Type: Permanent | IT Service Delivery Manger 55,000 - 65,000 + 7,500 car allowance, up to 20% bons and extensive benefitsFull Time / PermanentHybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: Management of the IT Service Desk in alignment with ITIL principles.Configuration and deployment management for end user compute estate.Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSATSupplier relationship management including SLA reviews, contract review, supplier processes and documentation.Tender and commercial Management including IT procurement and negotiations.To support the drive of Digital Transformation and AI adoption within the businessCarryi... Permanent https://jobs.co.uk/job/it-service-delivery-manager-akkodis--71111c49-2f98-43f8-b9cc-48af84b1dd6d https://jobs.co.uk/job/it-service-delivery-manager-akkodis--71111c49-2f98-43f8-b9cc-48af84b1dd6d Wed, 08 Apr 2026 23:00:00 GMT Location: Birmingham | Salary: £60000 - £65000/annum car allow, bonus and benefits | Type: Permanent | IT Service Delivery Manger -55,000 - -65,000 + -7,500 car allowance, up to 20% bons and extensive benefits Full Time / Permanent Hybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: Management of the IT Service Desk in alignment with ITIL principles. Configuration and deployment management for end user compute estate. Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT Supplier relationship management including SLA reviews, contract review, supplier processes and documentation. Tender and commercial Management including IT procurement and negotiations. To support the drive of Digital Tr... Permanent https://jobs.co.uk/job/it-service-delivery-manager-searchability-nsd--e1082f22-43ad-47ec-80a7-30a3c20be89a https://jobs.co.uk/job/it-service-delivery-manager-searchability-nsd--e1082f22-43ad-47ec-80a7-30a3c20be89a Wed, 08 Apr 2026 11:52:09 GMT Location: Cheltenham | Salary: 60000.00-60000.00 Annual | Type: Permanent | IT Service Manager - Cheltenham, UKUp to £70,000 Depending on ExperienceOffice in CheltenhamActive eDV requiredABOUT THE CLIENTOur client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements.THE BENEFITSFlexible working options, including hybrid arrangementsPrivate healthcare and cash health planHoliday buy and sell schemePerformance-related bonusOngoing training, development, and mentorshipClear career progression opportunitiesTHE IT SERVICE MANAGER ROLE:As IT Service Manager, you will oversee the full service lifecycle, ensuring services are designed, transitioned, and operated effectively. You will work closely with technical teams and stakeholders to maintain service quality, resolve issues, and drive continuous improvement. This role requires strong stakeholder engagement and the ability to operate within complex, secure environments.IT SER... Permanent https://jobs.co.uk/job/it-service-delivery-manager-nsd--721b9120-01e5-47c0-9c51-1040074b75fa https://jobs.co.uk/job/it-service-delivery-manager-nsd--721b9120-01e5-47c0-9c51-1040074b75fa Sat, 04 Apr 2026 11:51:50 GMT Location: Cheltenham | Salary: 70000.00-70000.00 Annual | Type: Permanent | IT Service Manager - Cheltenham, UKUp to £70,000 Depending on ExperienceOffice in CheltenhamActive eDV requiredABOUT THE CLIENTOur client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK click apply for full job details Permanent https://jobs.co.uk/job/it-service-delivery-manager-nsd--3f385f8f-36df-497c-a4bd-a16f73a61d94 https://jobs.co.uk/job/it-service-delivery-manager-nsd--3f385f8f-36df-497c-a4bd-a16f73a61d94 Thu, 02 Apr 2026 23:00:00 GMT Location: Cheltenham | Salary: £70,000 | Type: Permanent | IT Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering collaboration, and driving innovation in complex technical domains. Due... Permanent https://jobs.co.uk/job/it-service-delivery-manager-ecs-resource-group-ltd--a28aca1c-6851-4a01-90c9-9a185252fe9f https://jobs.co.uk/job/it-service-delivery-manager-ecs-resource-group-ltd--a28aca1c-6851-4a01-90c9-9a185252fe9f Thu, 02 Apr 2026 11:52:18 GMT Location: Alcester | Salary: 55000.00-55000.00 Annual | Type: Permanent | IT Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: 55kRole ProfileThe IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives continuous improvement, and ensures that IT services align with business needs.The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam.The SDM should have a broad understanding of cloud, infrastructure and applications in order to understand the service delivery landscape, ensuring effective communication with strategic partners, technical teams and key stakeholders.ResponsibilitiesOwn the end-to-end delivery of IT services to internal teams across Helping Hands.Manage and support cross-functional technical teams to resolve service issues efficiently.Ensure incident, problem, and change management processes are adhered to according to ITIL Principles.Support in the management of supplier relationships and third-party s... Permanent https://jobs.co.uk/job/it-service-delivery-manager-trusted-technology-partnership--f1b72360-ff41-4b88-b3fd-e651f4174ae9 https://jobs.co.uk/job/it-service-delivery-manager-trusted-technology-partnership--f1b72360-ff41-4b88-b3fd-e651f4174ae9 Tue, 31 Mar 2026 23:00:00 GMT Location: Ringwood | Salary: £40,000 | Type: Permanent | IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and dr... Permanent https://jobs.co.uk/job/it-service-delivery-manager-ecs-resource-group-ltd--5b104d98-1048-4431-a2df-ec056830daf0 https://jobs.co.uk/job/it-service-delivery-manager-ecs-resource-group-ltd--5b104d98-1048-4431-a2df-ec056830daf0 Tue, 31 Mar 2026 23:00:00 GMT Location: Alcester | Salary: £55000/annum | Type: Permanent | IT Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: -55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives continuous improvement, and ensures that IT services align with business needs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications in order to understand the service delivery landscape, ensuring effective communication with strategic partners, technical teams and key stakeholders. Responsibilities Own the end-to-end delivery of IT services to internal teams across Helping Hands. Manage and support cross-functional technical teams to resolve service issues efficiently. Ensure incident, problem, and change management processes are adhered to according to ITIL Principles. Support in the management of supplier relationshi... Permanent