https://jobs.co.uk/jobs-results?Keyword=Lead%20Problem%20Analyst&RadiusMiles=10 RSS feed for Lead Problem Analyst Jobs. en-gb Fri, 24 Apr 2026 04:57:50 GMT https://jobs.co.uk/job/lead-problem-analyst-hays-specialist-recruitment-limited--f50b405e-2123-40c3-8413-8da681899d89 https://jobs.co.uk/job/lead-problem-analyst-hays-specialist-recruitment-limited--f50b405e-2123-40c3-8413-8da681899d89 Wed, 08 Apr 2026 11:52:23 GMT Location: Manchester | Salary: 45000.00-45000.00 Annual | Type: Permanent | Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We''re looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence.As our Lead Problem Analyst/Manager, you will:Own and lead Problem Management and Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes.Troubleshoot application specific, hardware, and endpoint problems.Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents.Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds.Support end-user computing (EU devices, mobile, printe... Permanent https://jobs.co.uk/job/lead-problem-analyst-hays--26c67694-49b9-436f-98aa-7d7b46a7f3e2 https://jobs.co.uk/job/lead-problem-analyst-hays--26c67694-49b9-436f-98aa-7d7b46a7f3e2 Sat, 04 Apr 2026 23:00:00 GMT Location: Manchester | Salary: £45,000 | Type: Permanent | Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We''re looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impa... Permanent https://jobs.co.uk/job/lead-problem-analystproblem-manager-hays-specialist-recruitment-limited--a5669196-caab-4dc2-80ac-b9bf1f8e5be0 https://jobs.co.uk/job/lead-problem-analystproblem-manager-hays-specialist-recruitment-limited--a5669196-caab-4dc2-80ac-b9bf1f8e5be0 Wed, 01 Apr 2026 11:54:13 GMT Location: Manchester | Salary: 45000.00-45000.00 Annual | Type: Permanent | Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We''re looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence.As our Lead Problem Analyst/Problem Manager, you will:Own and lead Problem Management and Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes.Troubleshoot application specific, hardware, and endpoint problems.Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents.Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds.Support end-user computing (EU devices... Permanent