https://jobs.co.uk/jobs-results?Keyword=First%20Line%20Support%20Analyst&RadiusMiles=10 RSS feed for First Line Support Analyst Jobs. en-gb Sun, 03 May 2026 03:29:40 GMT https://jobs.co.uk/job/first-line-support-analyst-manpower-uk-ltd--76b40a40-a132-4dc9-a7ed-7db044240da3 https://jobs.co.uk/job/first-line-support-analyst-manpower-uk-ltd--76b40a40-a132-4dc9-a7ed-7db044240da3 Fri, 01 May 2026 11:51:14 GMT Location: Stevenage | Salary: 12.71-12.71 Hourly | Type: Temporary | First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: 12.71 per hour, rising to 13.45 after 12 weeks Clearance: BPSS and SC requiredOur Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users.What you''ll be doing: Handling a high volume of calls and emails from end users, providing clear and professional support Troubleshooting issues over the phone or escalating to other support teams when needed Offering advice and guidance, even when issues are outside of IT support scope Creating and managing support tickets to record resolutions and follow-up actions Managing ticket queues and requests efficiently Striving to meet quality targets such as First Time Fix Rate and average call durationWhat you''ll bring: Excellent communication skills with the ability to adapt to all levels of seniority A passion for problem solving and delivering results Strong comp... Temporary https://jobs.co.uk/job/first-line-support-analyst-manpower--b6d35936-2b46-4f91-89f8-5dceaa181db6 https://jobs.co.uk/job/first-line-support-analyst-manpower--b6d35936-2b46-4f91-89f8-5dceaa181db6 Thu, 30 Apr 2026 11:57:07 GMT Location: Stevenage | Salary: 12.71-12.71 Hourly | Type: Temporary | First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS and SC requiredOur Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns click apply for full job details Temporary https://jobs.co.uk/job/first-line-support-analyst-the-workshop--57b33acd-6cb2-47d1-968d-26ed7a88b8a2 https://jobs.co.uk/job/first-line-support-analyst-the-workshop--57b33acd-6cb2-47d1-968d-26ed7a88b8a2 Fri, 24 Apr 2026 11:52:58 GMT Location: Fareham | Salary: 28000.00-28000.00 Annual | Type: Permanent | We are recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear progression into more technical and mid-level click apply for full job details Permanent https://jobs.co.uk/job/first-line-support-analyst-workshop-recruitment--99241a33-d055-4772-9562-ff818d998527 https://jobs.co.uk/job/first-line-support-analyst-workshop-recruitment--99241a33-d055-4772-9562-ff818d998527 Fri, 24 Apr 2026 11:52:29 GMT Location: Hampshire | Salary: 27000.00-27000.00 Annual | Type: Permanent | We are recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear progression into more technical and mid-level roles over time. You will support customers with system queries, technical issues and operational processes, ensuring a high-quality service and smooth day-to-day platform performance. This role offers exposure to software systems, APIs, transaction processing and operational data, making it ideal for someone looking to develop technical skills within a structured and supportive environment.Key ResponsibilitiesProvide first-line support to customers, resolving system and transaction queriesTroubleshoot issues relating to system configuration, integrations and operational processesManage customer onboarding and support setup of new accountsMonitor and process daily operational activities, ensuring accuracy and efficiencyEscalate complex issues while maintaining ownership and communication w... Permanent https://jobs.co.uk/job/first-line-support-analyst-the-workshop--409817b9-e784-48af-a21b-86e1d1aea66f https://jobs.co.uk/job/first-line-support-analyst-the-workshop--409817b9-e784-48af-a21b-86e1d1aea66f Wed, 22 Apr 2026 23:00:00 GMT Location: Fareham | Salary: £28,000 | Type: Permanent | We are recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear progression into more technical and mid-level ... Permanent https://jobs.co.uk/job/first-line-support-analyst-manpower--cc3b6e5b-76f3-4598-8090-31f99acbadad https://jobs.co.uk/job/first-line-support-analyst-manpower--cc3b6e5b-76f3-4598-8090-31f99acbadad Wed, 08 Apr 2026 23:00:00 GMT Location: Stevenage | Salary: £12.71 - £13.45 per hour | Type: Temporary | First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS and SC required Our Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level... Temporary https://jobs.co.uk/job/first-line-support-analyst-manpower-uk-ltd--1fba9efa-a532-4500-b7ef-fd9840a4b173 https://jobs.co.uk/job/first-line-support-analyst-manpower-uk-ltd--1fba9efa-a532-4500-b7ef-fd9840a4b173 Tue, 07 Apr 2026 23:00:00 GMT Location: Stevenage | Salary: £12.71 - £13.45/hour | Type: Temporary | First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: -12.71 per hour, rising to -13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users. What you''ll be doing: * Handling a high volume of calls and emails from end users, providing clear and professional support * Troubleshooting issues over the phone or escalating to other support teams when needed * Offering advice and guidance, even when issues are outside of IT support scope * Creating and managing support tickets to record resolutions and follow-up actions * Managing ticket queues and requests efficiently * Striving to meet quality targets such as First Time Fix Rate and average call duration What you''ll bring: * Excellent communication skills with the ability to adapt to all levels of seniority * A passion for p... Temporary