Customer Success Manager Jobs RSS Feed

Customer Success Manager - CCA Recruitment Group

Fri, 31 Jul 2026 11:57:25 GMT

Location: Bournemouth | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Success ManagerBournemouth Hybrid (3 Days Office / 2 Days Home) 30,000+ Commission Realistic OTE 52,000Monday to Friday, 09:00 - 17:30Are you a commercially minded customer-facing professional who thrives in a fast-paced, target-driven environment? Do you enjoy building relationships, helping customers achieve results, and identifying opportunities for growth?You''ll manage a portfolio of existing customers and so this is a high-activity role where success comes from building strong customer relationships through regular phone and video engagement.You''ll help customers maximise value from the platform while driving retention, identifying commercial opportunities, and contributing to overall business growth.The Role as a Customer Success ManagerAs a Customer Success Manager, you''ll take ownership of a portfolio of over 200 subscribers, working closely with both users and decision-makers to ensure they achieve their goals.You''ll be responsible for delivering a high volume of quality customer interactions, helping clients embed the systems into their daily workflows and get the most from their subscription.Alongside customer success activities, you''ll play an important co...

Service Delivery and Customer Success Manager - Sanderson Recruitment Plc

Fri, 31 Jul 2026 11:57:23 GMT

Location: Hamilton | Salary: 45000.00-45000.00 Annual | Type: Permanent | Service Delivery andamp; Client Success ManagerHamiltonOffice basedc£50kWe''re looking for a Service Delivery andamp; Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business.If you come from a data centre, MSP, managed services, hosting, cloud, infrastructure, or consultancy environment and thrive when juggling multiple priorities and stakeholders, this could be a fantastic opportunity.The OpportunityJoining a close-knit and growing Service Delivery team, you''ll become the primary point of contact for a portfolio of customers, ensuring they receive an exceptional service experience from day one.This role sits at the heart of the business, working closely with customers, internal technical teams, operations, and sales to ensure services are delivered effectively and continuously improved.You''ll be given the autonomy to challenge existing ways of working, introduce best practice, and help drive service maturity as the business continues its impressive growth journey.What You''ll Be DoingBuilding strong, trusted relationships with customers across a ...

Customer Success Manager - TEAM

Fri, 31 Jul 2026 11:57:23 GMT

Location: City | Salary: 30000.00-30000.00 Annual | Type: Permanent | A leading provider of asset management software for the Construction industry are looking for a Customer Success Manager to own the entire post-sale journey. Their platform helps customers track equipment, manage inspections, and monitor asset status in real time. What you''ll do as Customer Success Manager: Lead onboarding for new customers, remote and on-site. Run regular check-ins to spot risks early and boost adoption. Be the customer''s voice inside the business. Turn feedback into clear, actionable change requests. Spot at-risk accounts and turn them around before renewal. What you''ll bring as Customer Success Manager: Experience in customer success, account management, or a similar customer-facing role (SaaS a big plus). Brilliant communication skills, you build trust fast, with anyone from end users to execs. Genuine empathy and a knack for solving problems. Sharp organisational skills, self reliant. Comfortable learning new software. A full UK driving licence and able to travel nationwide. What''s in it for you: Competitive salary, £30,000 - 35,000 Staff pension Free parking 33 days holiday (including Bank Holidays) If this sounds like the Customer Success Mana...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Thu, 30 Jul 2026 23:00:00 GMT

Location: North London | Salary: £65,000 | Type: Permanent | Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV. Opportunity to join one of the UKs fastest-growing AI companies, doing meani...

Customer Success Manager - Quest Employment

Thu, 30 Jul 2026 23:00:00 GMT

Location: Peterborough | Salary: £35,000 | Type: Permanent | Do you thrive on building long-term relationships rather than chasing new business? Are you someone who genuinely enjoys helping clients achieve their goals, spotting opportunities to add value and delivering an outstanding customer experience? If so, we''d love to hear from you. We''re looking for a proactive and commercially minded Customer Success Manager to take ownership of a portfolio of high-val...

Service Delivery & Customer Success Manager - Sanderson Recruitment

Thu, 30 Jul 2026 23:00:00 GMT

Location: Hamilton | Salary: £50,000 | Type: Permanent | Service Delivery and Client Success Manager Hamilton Office based c£50k We''re looking for a Service Delivery and Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business. If you come from a data centre, MSP, managed services, hosting, cloud, infrastructure, or consultancy en...

Customer Success Manager - CCA Recruitment Group

Thu, 30 Jul 2026 23:00:00 GMT

Location: Bournemouth | Salary: £30000/annum 52k ote | Type: Permanent | Customer Success Manager Bournemouth | Hybrid (3 Days Office / 2 Days Home) -30,000+ Commission | Realistic OTE -52,000 Monday to Friday, 09:00 - 17:30 Are you a commercially minded customer-facing professional who thrives in a fast-paced, target-driven environment? Do you enjoy building relationships, helping customers achieve results, and identifying opportunities for growth? You''ll manage a portfolio of existing customers and so this is a high-activity role where success comes from building strong customer relationships through regular phone and video engagement. You''ll help customers maximise value from the platform while driving retention, identifying commercial opportunities, and contributing to overall business growth. The Role as a Customer Success Manager As a Customer Success Manager, you''ll take ownership of a portfolio of over 200 subscribers, working closely with both users and decision-makers to ensure they achieve their goals. You''ll be responsible for delivering a high volume of quality customer interactions, helping clients embed the systems into their daily workflows and get the most from their subscription. Alongside customer success activi...

Customer Success Manager - Avanti Recruitment

Thu, 30 Jul 2026 11:52:23 GMT

Location: Brighton | Salary: 35000.00-35000.00 Annual | Type: Permanent | Customer Success Manager Remote First Permanent Help businesses succeed with market-leading SaaS technology Are you passionate about delivering a great customer experience? Do you enjoy building relationships, solving problems and helping customers get the most from technology? We''re looking for a Customer Success Manager to join a fast-growing SaaS business that''s helping organisations around the world strengthen their information security, data privacy and AI governance. This is a fantastic opportunity to join an award-winning technology company with an ambitious growth journey, where you''ll play a key role in helping customers achieve success while developing your own career. About the Role As a Customer Success Manager, you''ll own the customer journey after implementation, working closely with customers to help them adopt the platform, achieve their goals and get maximum value from their investment. You''ll become a trusted point of contact, supporting customers throughout their lifecycle, building strong relationships and ensuring they have an excellent experience from onboarding through to renewal. Whether you''re already working in Customer Success or have experience man...

Customer Success Manager - Avanti Recruitment

Wed, 29 Jul 2026 23:00:00 GMT

Location: Brighton | Salary: £35000 - £38000/annum +6.7k bonus | Type: Permanent | Customer Success Manager Remote First | Permanent Help businesses succeed with market-leading SaaS technology Are you passionate about delivering a great customer experience? Do you enjoy building relationships, solving problems and helping customers get the most from technology? We''re looking for a Customer Success Manager to join a fast-growing SaaS business that''s helping organisations around the world strengthen their information security, data privacy and AI governance. This is a fantastic opportunity to join an award-winning technology company with an ambitious growth journey, where you''ll play a key role in helping customers achieve success while developing your own career. About the Role As a Customer Success Manager, you''ll own the customer journey after implementation, working closely with customers to help them adopt the platform, achieve their goals and get maximum value from their investment. You''ll become a trusted point of contact, supporting customers throughout their lifecycle, building strong relationships and ensuring they have an excellent experience from onboarding through to renewal. Whether you''re already working in Customer Success or have ...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Wed, 29 Jul 2026 23:00:00 GMT

Location: South West London | Salary: £65,000 | Type: Permanent | Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV. Opportunity to join one of the UKs fastest-growing AI companies, doing meani...

Customer Success Manager - TEAM

Tue, 28 Jul 2026 23:00:00 GMT

Location: Liverpool | Salary: £30000 - £35000/annum | Type: Permanent | A leading provider of asset management software for the Construction industry are looking for a Customer Success Manager to own the entire post-sale journey.- Their platform helps customers track equipment, manage inspections, and monitor asset status in real time. What you''ll do as Customer Success Manager: Lead onboarding for new customers,-remote and on-site. Run regular check-ins to spot risks early and boost adoption. Be the customer''s voice inside the business. Turn feedback into clear, actionable change requests. Spot at-risk accounts and turn them around before renewal. - What you''ll bring as Customer Success Manager: Experience in customer success, account management, or a similar customer-facing role (SaaS a big plus). Brilliant communication skills, you build trust fast, with anyone from end users to execs. Genuine empathy and a knack for solving problems. Sharp organisational skills, self reliant. Comfortable learning new software. A full UK driving licence and able to travel nationwide. What''s in it for you: Competitive salary, -30,000 - 35,000 Staff pension Free parking 33 days holiday (including Bank Holidays) - If this sounds like the...

Customer Success Manager - TEAM

Tue, 28 Jul 2026 23:00:00 GMT

Location: Liverpool | Salary: £35,000 | Type: Permanent | A leading provider of asset management software for the Construction industry are looking for a Customer Success Manager to own the entire post-sale journey. Their platform helps customers track equipment, manage inspections, and monitor asset status in real time. What you''ll do as Customer Success Manager: Lead onboarding for new customers,remote and on-site. Run regular check-ins to spot risks ea...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Mon, 27 Jul 2026 23:00:00 GMT

Location: London | Salary: £65,000 | Type: Permanent | Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV. Opportunity to join one of the UKs fastest-growing AI companies, doing meani...

Growth and Customer Success Manager - £65k + Uncapped commission - Exalto Consulting

Sat, 25 Jul 2026 11:51:33 GMT

Location: Slough | Salary: 65000.00-65000.00 Annual | Type: Permanent | Growth and Customer Success Manager Location: Slough, hybrid working with two office days per weekSalary: £65,000 plus uncapped commissionType: Permanent, full time We are looking for a Growth and Customer Success Manager to manage new business sales alongside existing customer relationships. The role will involve building a pipeline, closing new opportunities and ensuring customers continue to adopt, renew and expand their use of the platform. Key Responsibilities Generate, qualify and close new B2B SaaS opportunities Build and manage a sales pipeline Run discovery calls, product demonstrations and commercial negotiations Manage customer adoption, retention, renewals and account growth Deliver regular customer reviews focused on value, ROI and cost savings Identify opportunities to expand existing accounts Gather customer feedback and support product development Contribute to go to market messaging and customer-focused content Experience Required B2B SaaS sales and account management experience Experience selling into manufacturing, industrial or supply chain businesses Understanding of spare parts, OEMs, aftersales, MRO or BoMs Experience closing new business and growing exist...

Customer Success Manager - Acorn by Synergie

Fri, 24 Jul 2026 11:52:08 GMT

Location: Bridport | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Success Manager Customer Service Manager Operations Coordinator Customer Relationship Manager Customer Support ManagerBridport, Dorset Up to 40,000 per annum Monday to Friday 8am-4:30pm PermanentIntroductionAcorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport.Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions.This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence.Key DutiesCustomer Support and CommunicationAct as the main point of contact for customer enquiries and requests.Respond to customer queries professionally and promptly.Support the resolution of scheduling, reporting, and billing issues.Build and maintain strong customer relationships through excellent communication.Invoicing and Bi...

ER / HR Senior Customer Success Manager - CIPD L5+. Remote - RecruitmentRevolution.com

Fri, 24 Jul 2026 11:52:04 GMT

Location: City | Salary: 50454.00-50454.00 Annual | Type: Permanent | Enterprise Customer Success Employee Relations HR Technology Strategic and Value-add Account Relationships Help Some of the UK''s Biggest Employers Transform Employee Relations Do you enjoy building trusted relationships with senior HR leaders and helping organisations navigate complex employee relations challenges? Are you CIPD Level 5 qualified or above, with 5+ years experience across employee relations, HR or people advisory, a strong understanding of UK employment law and the commercial instinct to spot opportunities to create greater customer value? Do you have experience growing customer relationships and ARR through strategic upselling and cross-selling, ideally within B2B SaaS or professional services? Looking for a role where you can influence strategic HR conversations, strengthen long-term partnerships and help enterprise organisations get the very best from their HR technology and advisory services? At AdviserPlus, we re looking for 2x experienced Customer Success Managers to become a trusted strategic partner to some of the UK s best-known employers. The Role at a Glance ER / HR Customer Success Manager Remote Working Occasional Travel to our Ellesmere Port, C...

Customer Success Manager - Maintech Recruitment

Fri, 24 Jul 2026 11:51:48 GMT

Location: Slough | Salary: 50000.00-50000.00 Annual | Type: Permanent | Location; Slough (Flexible/hybrid home working with in-person office days for collaborative work) We are working with a fast-growing B2B SaaS business covering the full spectrum of parts management, from buying and stocking through to selling. Their software supports both machine builders who sell parts and the end customers who buy them, and their global customer base includes major names in food manufacturing and automotive engineering. This is a niche, specialist market rather than a broad volume sell, with a proven product, verified ROI and enterprise customers already on board. This is a hybrid growth and customer success role, split roughly 75% new business and account growth, 25% customer success. You''ll work with leadership to shape go-to-market strategy and marketing content, using AI tools to help scale this efficiently, before moving into generating, qualifying and closing new business with industrial and manufacturing prospects. You''ll also look after existing accounts, driving adoption, renewals and expansion, and running value reviews that clearly demonstrate ROI. Buyers in this space are subject matter experts, so a genuine understanding of parts, maintenance or as...

Customer Success Manager, Software, SaaS, Remote Working, COR7600A - Corriculo Ltd

Thu, 23 Jul 2026 23:00:00 GMT

Location: Reading | Salary: £40,000 | Type: Permanent | Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make a measurable difference? If you thrive in a close-knit, fast-moving technology environment, this could be exactly the right ...

Customer Success Manager - True Worth Consulting Ltd

Thu, 23 Jul 2026 23:00:00 GMT

Location: Manchester | Salary: £45,000 | Type: Permanent | Customer Success Manager / Manchester (hybrid, Northwest based) | £30,000 £45,000 + benefits | Reports into Head of Customer Success About The Company Fast-growing, investor-backed data and AI consultancy based in central Manchester. The business helps organisations unlock the value of their data through modern data platforms, analytics and managed services, productised on Snowflake, and it is sca...

Customer Success Manager - Acorn by Synergie

Thu, 23 Jul 2026 23:00:00 GMT

Location: Bridport | Salary: £40000/annum | Type: Permanent | Customer Success Manager | Customer Service Manager | Operations Coordinator | Customer Relationship Manager | Customer Support Manager Bridport, Dorset | Up to -40,000 per annum | Monday to Friday | 8am-4:30pm | Permanent Introduction Acorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport . Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions. This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence. Key Duties Customer Support & Communication Act as the main point of contact for customer enquiries and requests. Respond to customer queries professionally and promptly. Support the resolution of scheduling, reporting, and billing issues. Build and maintain strong customer rela...

ER / HR Senior Customer Success Manager - CIPD L5+. Remote - Recruitment Revolution

Thu, 23 Jul 2026 23:00:00 GMT

Location: Manchester | Salary: £65,000 | Type: Permanent | Enterprise Customer Success | Employee Relations | HR Technology | Strategic and Value-add Account Relationships Help Some of the UK''s Biggest Employers Transform Employee Relations Do you enjoy building trusted relationships with senior HR leaders and helping organisations navigate complex employee relations challenges? Are you CIPD Level 5 qualified or above , with 5+ years experience across employ...

ER / HR Senior Customer Success Manager - CIPD L5+. Remote - RecruitmentRevolution.com

Wed, 22 Jul 2026 23:00:00 GMT

Location: Manchester | Salary: £50454 - £65454/annum | Type: Permanent | Enterprise Customer Success | Employee Relations | HR Technology | Strategic & Value-add Account Relationships Help Some of the UK''s Biggest Employers Transform Employee Relations Do you enjoy building trusted relationships with senior HR leaders and helping organisations navigate complex employee relations challenges? Are you CIPD Level 5 qualified or above , with 5+ years’ experience across employee relations, HR or people advisory, a strong understanding of UK employment law and the commercial instinct to spot opportunities to create greater customer value? Do you have experience growing customer relationships and ARR through strategic upselling and cross-selling, ideally within B2B SaaS or professional services? Looking for a role where you can influence strategic HR conversations, strengthen long-term partnerships and help enterprise organisations get the very best from their HR technology and advisory services? At AdviserPlus , we’re looking for 2x experienced Customer Success Managers to become a trusted strategic partner to some of the UK’s best-known employers. The Role at a Glance ER / HR Customer Success Manager Remote Working | Occasiona...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Wed, 22 Jul 2026 23:00:00 GMT

Customer Success Manager - Maintech Recruitment

Tue, 21 Jul 2026 23:00:00 GMT

Location: Slough | Salary: £50000 - £70000/annum | Type: Permanent | Location; Slough (Flexible/hybrid – home working with in-person office days for collaborative work) We are working with a fast-growing B2B SaaS business covering the full spectrum of parts management, from buying and stocking through to selling. Their software supports both machine builders who sell parts and the end customers who buy them, and their global customer base includes major names in food manufacturing and automotive engineering. This is a niche, specialist market rather than a broad volume sell, with a proven product, verified ROI and enterprise customers already on board. This is a hybrid growth and customer success role, split roughly 75% new business and account growth, 25% customer success. You'll work with leadership to shape go-to-market strategy and marketing content, using AI tools to help scale this efficiently, before moving into generating, qualifying and closing new business with industrial and manufacturing prospects. You'll also look after existing accounts, driving adoption, renewals and expansion, and running value reviews that clearly demonstrate ROI. Buyers in this space are subject matter experts, so a genuine understanding of parts, maintenance or...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Tue, 21 Jul 2026 23:00:00 GMT

Location: London | Salary: £65,000 | Type: Permanent | Customer Success Manager | Hybrid Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV. Opportunity to join one of the UKs fastest-...

Senior Customer Success Manager - CMR Jobs Limited

Mon, 20 Jul 2026 23:00:00 GMT

Location: Eastleigh | Salary: £55,000 | Type: Permanent | £55,000 + Bonus | Hybrid (London and South East) | FinTech Are you passionate about building long-term customer relationships rather than simply managing accounts? We''re working with a fast-growing fintech business that''s transforming the way recruitment companies access funding. Through a technology-led funding platform, they help recruitment agencies improve cash flow, scale their businesses and ope...

Senior Customer Success Manager - Gem Partnership

Mon, 20 Jul 2026 23:00:00 GMT

Location: Bristol | Salary: £80,000 | Type: Permanent | Senior Customer Success Manager Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus Location: Remote (Bristol HQ) My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. There is a clear roadmap for future business transformation, which would lead to a doubling their size over the next 2...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Sun, 19 Jul 2026 23:00:00 GMT

Customer Success Manager - Acorn by Synergie

Thu, 16 Jul 2026 23:00:00 GMT

Location: Belfast | Salary: Negotiable | Type: Permanent | Customer Success Manager Belfast, Northern Ireland | Competitive Salary | Full-Time | Permanent Introduction Join a Growing Business Where Customer Experience Drives Success Are you a highly organised and customer-focused professional who thrives in a fast-paced environment? Do you enjoy coordinating multiple priorities, building strong customer relationships, and ensuring operations run smoothly behind the scenes? Our client is a rapidly growing provider of specialist technical and compliance services, supporting organisations across highly regulated industries. Due to continued expansion, they are seeking a Customer Success Manager to join their Belfast team and play a key role in delivering an exceptional customer experience while supporting day-to-day operational performance. This is an excellent opportunity for someone looking to develop a long-term career within customer operations, service delivery, or business support, with exposure to a growing and dynamic organisation. The Role As Customer Success Manager, you will be at the centre of customer and operational activity, ensuring work is scheduled efficiently, reports are delivered accurately, invoices are proces...

Veterinary Customer Success Manager - HR Employment Bureau Ltd

Thu, 16 Jul 2026 23:00:00 GMT

Location: Newport | Salary: £40,000 | Type: Permanent | Basic salary: Up to £40,000kpa, plus an OTE of up to £15,000kpa and a company car allowance. We''re looking for 2 people to cover the UK - one in the North and the other in the South (eventually these positions will be more regionalised). You will be field based once/twice each week and then working remotely. Ideally you will travel to the Newport/Telford office once each week but only if this is man...

Customer Success Manager - IMT Resourcing Solutions

Wed, 15 Jul 2026 23:00:00 GMT

Location: Cheltenham | Salary: Negotiable | Type: Permanent | Customer Success Manager Location: Gloucestershire, Herefordshire & Worcestershire (Hybrid with customer visits) Salary: Up to £45,000 + benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. This isn't a sales role. It's about becoming a trusted advisor to your customers, understanding their business, ensuring they're getting the most from their technology, and identifying opportunities where additional services could genuinely help them achieve their goals. You'll work closely with technical teams across IT Support, Cyber Security and Software to ensure customers receive an outstanding experience while helping shape long-term technology roadmaps. If you enjoy building relationships, solving problems and making a real difference to customers, we'd love to hear from you. What you'll be doing: Manage a portfolio of existing customers, becoming their trusted point of contact. Build strong relationships with business owners, directors and key stakeholders. Hold regular account rev...

Customer Success Manager - ALFA TECHNOLOGY RECRUITMENT LTD

Sat, 11 Jul 2026 23:00:00 GMT

Customer Success Manager - Voicescape - Michael Page

Fri, 10 Jul 2026 11:52:19 GMT

Location: Salford | Salary: 10000-500000 Annual | Type: Permanent | The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levelsClient DetailsAt Voicescape we help our customers connect with the communities they serve. We use data science, behavioural insights and digital technology to create positive customer engagement in the most efficient and effective way possible. Our solutions address significant business challenges in the Social Housing, Local Authority and Healthcare sectors. Our solutions allow our customers and their communities to have a much-improved experience. Our flexible technology is fully Cloud-based and highly configurable. Our solutions integrate machine-learning artificial intelligence with sophisticated web front-ends and support hundreds of thousands of individual interactions every week. Our support teams are renowned and praised for providing high quality, expert and responsive service,...

Customer Success Manager - Voicescape - Michael Page

Wed, 08 Jul 2026 23:00:00 GMT

Location: Salford | Salary: Negotiable | Type: Permanent | The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levels Client Details At Voicescape we help our customers connect with the communities they serve. We use data science, behavioural insights and digital technology to create positive customer engagement in the most efficient and effective way possible. Our solutions address significant business challenges in the Social Housing, Local Authority and Healthcare sectors. Our solutions allow our customers and their communities to have a much-improved experience. Our flexible technology is fully Cloud-based and highly configurable. Our solutions integrate machine-learning artificial intelligence with sophisticated web front-ends and support hundreds of thousands of individual interactions every week. Our support teams are renowned and praised for providing high quality, expert and respo...

Customer Success Manager - Hypercreate Ltd

Tue, 07 Jul 2026 11:51:38 GMT

Location: Yorkshire | Salary: 30000.00-30000.00 Annual | Type: Permanent | Our client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service, and ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer updates. Work with sales, support and product teams to improve customer outcomes. About You Excellent communication and relationship-building skills. Strong organisation and ability to manage multiple customer requests. Customer service, account management or administrative experience is beneficial. Comfortable using CRM or ticketing systems. Commercial awareness and a proactive approach to problem-solving.

Customer Success Manager - Robert Half Limited

Mon, 06 Jul 2026 23:00:00 GMT

Location: Surrey | Salary: Negotiable | Type: Permanent | Robert Half is partnering with a fast-growing, investor-backed B2B organisation that''s undergoing an exciting period of expansion. They''re looking for a Customer Success Manager to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term growth. Location: Surrey Hybrid : 3 days in office Customer Success Manager The opportunity: This is a...

Customer Success Manager - Alexander Mae (Bristol) Ltd

Mon, 06 Jul 2026 23:00:00 GMT

Location: Bristol | Salary: £40,000 | Type: Permanent | The Role On behalf of our client, we are seeking a Customer Success Manager. This is a leadership role within the Commercial Team, driving client value and commercial growth. The role leads the Customer Success team, overseeing client onboarding, implementation projects, and strategic relationship management. Reporting to the Head of Commercial, you will work closely with Technical Services, Product...

Customer Success Manager - Hypercreate Ltd

Sun, 05 Jul 2026 23:00:00 GMT

Location: South Yorkshire | Salary: £30000 - £36000/annum | Type: Permanent | Our client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service, and ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer updates. Work with sales, support and product teams to improve customer outcomes. About You Excellent communication and relationship-building skills. Strong organisation and ability to manage multiple customer requests. Customer service, account management or administrative experience is beneficial. Comfortable using CRM or ticketing systems. Commercial awareness and a proactive approach to problem-solving.

Customer Success Manager - Greys Specialist Recruitment

Sat, 04 Jul 2026 11:52:29 GMT

Location: Loughton | Salary: 30000.00-30000.00 Annual | Type: Permanent | An exciting opportunity has arisen for a Client Success Manager to join a leading organiser of large-scale B2B exhibitions and live events. This is a highly client-focused role where you''ll be the main point of contact for exhibitors and sponsors, ensuring they receive an outstanding experience before, during and after each event. You''ll work closely with clients to help them maximise the value of their investment while supporting the successful delivery of a portfolio of well-established industry exhibitions. Working alongside the Sales, Marketing, Content and Operations teams, you''ll play a key role in managing the exhibitor journey, building long-term relationships and delivering an exceptional customer experience. The Role As Client Success Manager, you will: Act as the dedicated point of contact for exhibitors and sponsors from contract through to post-event follow-up. Ensure sponsor deliverables are fulfilled accurately and on time. Build strong relationships with clients and help them maximise the value of their event participation. Manage the exhibitor onboarding process, providing guidance on exhibitor platforms and online systems. Deliver training and support on lead ...

Customer Success Manager - Greys Specialist Recruitment

Fri, 03 Jul 2026 23:00:00 GMT

Location: Loughton | Salary: £30000 - £35000/annum + Commission | Type: Permanent | An exciting opportunity has arisen for a Client Success Manager to join a leading organiser of large-scale B2B exhibitions and live events. This is a highly client-focused role where you''ll be the main point of contact for exhibitors and sponsors, ensuring they receive an outstanding experience before, during and after each event. You''ll work closely with clients to help them maximise the value of their investment while supporting the successful delivery of a portfolio of well-established industry exhibitions. Working alongside the Sales, Marketing, Content and Operations teams, you''ll play a key role in managing the exhibitor journey, building long-term relationships and delivering an exceptional customer experience. The Role As Client Success Manager, you will: Act as the dedicated point of contact for exhibitors and sponsors from contract through to post-event follow-up. Ensure sponsor deliverables are fulfilled accurately and on time. Build strong relationships with clients and help them maximise the value of their event participation. Manage the exhibitor onboarding process, providing guidance on exhibitor platforms and online systems. Deliver training and ...

Customer Success Manager* Electronics Simulation - CADFEM UK Ltd

Mon, 29 Jun 2026 23:00:00 GMT

Location: Cambridge | Salary: Negotiable | Type: Permanent | About us We are CADFEM , and simulation is what we love and what we live. As an Ansys Elite Channel Partner, we distribute the products of the worlds largest independent developer of simulation software. But software alone doesnt guarantee simulation success. Thats why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. About 300 employees a...