https://jobs.co.uk/jobs-results?Keyword=Customer%20Service%20Manager&RadiusMiles=10 RSS feed for Customer Service Manager Jobs. en-gb Mon, 15 Jun 2026 11:09:38 GMT https://jobs.co.uk/job/customer-service-manager-altitude-recruitment-limited--f17f3af2-2885-4220-bb3c-834f0ef83de3 https://jobs.co.uk/job/customer-service-manager-altitude-recruitment-limited--f17f3af2-2885-4220-bb3c-834f0ef83de3 Sat, 13 Jun 2026 11:51:36 GMT Location: Aylesbury | Salary: 40000.00-40000.00 Annual | Type: Permanent | Permanent Customer Service ManagerBased in AylesburyHybridup to £45,000 pa Our client are looking to recruit a Customer Service Manager to lead and motivate the Customer Service team to deliver a consistently high standard of customer care, ensuring accurate timely order processing and effective end-to-end management of customer queries and after care. Leading a dedicated customer care team that ensure the smooth processing of customer orders, communicating effectively with both internal and external customers. Proven stakeholder management skills are required as you will work closely with other internal departments and stakeholders to seek the right resolution outcome in relation to any customer related issues relating to deliveries, shortages, damaged goods, returns and invoicing. Providing support to a small team, ensuring any issues are resolved offering one to one mentoring and support to team members to ensure continuous professional growth and an accountable high-performance culture. Hold regular team meetings to communicate priorities, performance, risks and key business updates. Proactively manage the end-to-end processes by monitoring and communicating process performance... Permanent https://jobs.co.uk/job/customer-service-manager-robert-walters--018d9941-8b29-493c-84d1-3343de27e519 https://jobs.co.uk/job/customer-service-manager-robert-walters--018d9941-8b29-493c-84d1-3343de27e519 Sat, 13 Jun 2026 11:51:29 GMT Location: Manchester | Salary: 50000.00-50000.00 Annual | Type: Permanent | We''re seeking a Customer Service Manager to lead and develop a high-performing customer service function with a strong connection to supply chain operations, order fulfilment and service performance. This is a key role for someone who thrives at the intersection of people leadership, process improvement and technology adoption click apply for full job details Permanent https://jobs.co.uk/job/customer-service-manager-michael-page--a80533bf-8f64-4eae-857a-3f6a61ee91f7 https://jobs.co.uk/job/customer-service-manager-michael-page--a80533bf-8f64-4eae-857a-3f6a61ee91f7 Fri, 12 Jun 2026 11:52:33 GMT Location: City | Salary: 55000.00-55000.00 Annual | Type: Permanent | The Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction.Client DetailsThe hiring company is a small but very successful and scaling technology company, known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees.DescriptionService Operations Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty and repairs, spares orders, and UK on-site service calls. Own and uphold SLA deliverables, ensuring timely, consistent, and high-quality resolution across phone and email channels. Act as escalation point for complex technical or commercial issues, maintaining the company''s reputation for outstanding service. Monitor team workload, prioritise tickets effectively, and maintain visibility across all open cases.Leadership and Team Development Build the structure and processes needed to s... Permanent https://jobs.co.uk/job/assistant-customer-service-manager-insight-select-ltd--b6c08d9a-1963-4db6-b9d2-3fcd5d00add2 https://jobs.co.uk/job/assistant-customer-service-manager-insight-select-ltd--b6c08d9a-1963-4db6-b9d2-3fcd5d00add2 Fri, 12 Jun 2026 11:52:27 GMT Location: London | Salary: 30000.00-30000.00 Annual | Type: Permanent | Assistant Customer Services Manager London City (on-site) £31,500My client, a leader in the luxury office space, are looking for an Assistant Customer Services Manager to join them in their London office. Within this position you will have the responsibility of ensuring first-class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.Role and Responsibilities:Deliver customer service in a "front of house" capacity, alongside taking calls from the switchboard and ensuring they are loggedEnsure that customer and visitor relationships are built and maintainedCommunicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are metEnsure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purposeBe confident when showing new customers/ visitors the officeMake sure that high levels of customer service are always provided and have a strong "can do" attitudeAssist the centre manager with various duties including stock levels and trainingBuild relationships with clients and ensure they a... Permanent https://jobs.co.uk/job/customer-service-manager-reed--4cdc9966-22af-4916-be0d-6fbd8e7d025f https://jobs.co.uk/job/customer-service-manager-reed--4cdc9966-22af-4916-be0d-6fbd8e7d025f Fri, 12 Jun 2026 11:52:26 GMT Location: Leeds | Salary: 40000.00-40000.00 Annual | Type: Permanent | Senior Customer Service ManagerSalary: £40,000 - £50,000 Full-time PermanentAre you a driven customer service leader ready to step into a role where you can truly make your mark?We''re partnering with a fast-growing, entrepreneurial business that is investing heavily in its people, processes, and service delivery. As part of this exciting growth phase, a brand-new leadership role has been created - giving you the opportunity to shape, influence, and elevate the entire customer experience function from day one.This isn''t a "steady-state" role - it''s a chance to build, refine, and lead in a company that values ideas, innovation, and impact. The OpportunityYou''ll take ownership of the full customer service operation, leading both a UK-based team and an offshore order processing function. With strong backing from senior leadership, your focus will be to bring structure, accountability, and continuous improvement to a busy, fast-paced environment.You''ll have the autonomy to:Implement new processes and ways of workingDrive performance and service excellenceImprove cross-department collaborationInfluence how customer service supports wider business growth What You''ll Be DoingLeading ... Permanent https://jobs.co.uk/job/customer-service-manager-reed--eb5945a5-0c35-4017-be0f-911e98f4118f https://jobs.co.uk/job/customer-service-manager-reed--eb5945a5-0c35-4017-be0f-911e98f4118f Fri, 12 Jun 2026 11:52:21 GMT Location: Norwich | Salary: 32000.00-32000.00 Annual | Type: Permanent | Team Manager - Customer ServiceA fantastic opportunity to lead a customer service team within a fast-paced, technology-driven environment. This role focuses on delivering high-quality customer interactions, driving team performance, and ensuring smooth day-to-day operations.You will be responsible for managing and developing a team, monitoring performance against KPIs, improving service delivery, and handling escalated queries. The role also involves working with internal systems, ensuring compliance, and contributing to continuous improvement initiatives.We are looking for a people-focused leader with experience in customer service or operations, strong communication skills, and the ability to motivate teams in a busy environment.Key points:Team leadership and developmentOperational performance and KPI managementCustomer service and complaint resolutionProcess improvement and complianceHybrid working with flexible hoursPlease apply to day or email with an updated CV! Permanent https://jobs.co.uk/job/customer-service-manager-reed--88aca037-12e6-4e79-841f-93f090fce2bf https://jobs.co.uk/job/customer-service-manager-reed--88aca037-12e6-4e79-841f-93f090fce2bf Fri, 12 Jun 2026 11:52:20 GMT Location: Ashford | Salary: 27000.00-27000.00 Annual | Type: Permanent | Reed Business Support are pleased to be recruiting for a Customer Service Manager on behalf of our established client based in Ashford. This senior-level opportunity is ideal for a confident leader with a passion for delivering exceptional customer experiences and driving team performance.As the Customer Service Manager, you will oversee daily operations, lead a team, and implement strategies to enhance service quality and efficiency.About the Role:Managing and developing a customer service teamMonitoring KPIs and driving continuous improvementHandling escalated customer queries and complaintsDeveloping service processes and training programmesCollaborating with internal departments to improve customer journeysAbout You:Proven experience in a senior customer service roleStrong leadership and team management skillsExcellent problem-solving and decision-making abilityExperience working with KPIs and performance metricsProfessional, empathetic, and customer-focused approachSalary and Working Pattern:£27,000 - £28,000 per annumFull-time, Monday to FridayBenefits:Bonus scheme based on performance25 days annual leave + bank holidaysPrivate healthcare contributionCareer development opport... Permanent https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--cd7bcc0d-5273-4063-b8a6-2bc4cc575f5e https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--cd7bcc0d-5273-4063-b8a6-2bc4cc575f5e Fri, 12 Jun 2026 11:52:18 GMT Location: Manchester | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Service Manager £ Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work.The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business.DutiesEnsuring all incoming and outgoing phone/email enquiries are handled dailyChecking all orders are processed on the system (Salesforce/NAV) every dayMonitoring exceptional order demand during order entry process, reporting concernsObtaining authorisation for all specified product orders as and when required.Ensuring continued smooth transmission of orders to warehouse and logisticsBeing the main point of contact with key operational contacts at the war... Permanent https://jobs.co.uk/job/customer-service-manager-huntress--6e0a9b13-d593-4952-8c17-416fd0f00221 https://jobs.co.uk/job/customer-service-manager-huntress--6e0a9b13-d593-4952-8c17-416fd0f00221 Fri, 12 Jun 2026 11:52:16 GMT Location: West Malling | Salary: 35000.00-35000.00 Annual | Type: Permanent | Job Title: Customer Service ManagerLocation: Kings Hill, KentSalary: £35,000 per annumJob Type: Permanent, Full-TimeCustomer Service Manager - Kings Hill - £35,000We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence.The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment.Key ResponsibilitiesLead, motivate, and develop a team of 8-10.Monitor individual and team performance against agreed KPIs and service standards.Conduct regular one-to-one meetings, performance reviews, and coaching sessions.Manage team rotas, resource planning, and workload allocation.Handle and resolve escalated customer queries and complaints professionally and efficiently.Identify training and development needs within the team and support ongoing learning.Analyse customer feedback and service metrics to identify opportunities for improvement.Work cl... Permanent https://jobs.co.uk/job/customer-service-manager-reed--6db96437-9158-4bb9-9e19-da81a40cd4ab https://jobs.co.uk/job/customer-service-manager-reed--6db96437-9158-4bb9-9e19-da81a40cd4ab Fri, 12 Jun 2026 11:52:16 GMT Location: Wigan | Salary: 50000.00-50000.00 Annual | Type: Permanent | A fantastic opportunity has arisen for an experienced Customer Service Manager to join a leading manufacturing organisation within a fast-paced commercial environment. This is a full-time, permanent role based in Wigan.Benefits:Salary - £50,000 to £55,000 per annum, dependant on experienceWorking Hours - Monday to Friday, 9am to 5pmHolidays - 25 days per annum, plus 8 Bank Holidays4.5% Matched Pension ContributionOffice-basedThe Role:You will be responsible for leading a customer service team, ensuring the delivery of exceptional service, and acting as a key link between customers, sales, production, and logistics. This role is critical in driving customer satisfaction and supporting the wider commercial strategy.Key Responsibilities:Lead, develop, and manage a team of Customer Service Coordinators Deliver outstanding customer service and manage expectations effectively Oversee order management, ensuring accuracy across pricing, stock, and delivery timelinesWork cross-functionally with production, logistics, and sales to achieve OTIF targets Support account planning and customer review meetingsDrive continuous improvement across customer service processesSpecification:Experience wo... Permanent https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--8c54ba0c-22a1-49de-b197-8b7f1324b7bb https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--8c54ba0c-22a1-49de-b197-8b7f1324b7bb Thu, 11 Jun 2026 11:52:02 GMT Location: Brackley | Salary: 44000.00-44000.00 Annual | Type: Permanent | We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between 44,000 to 46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships.Key Skills Required for the Customer Service Manager:Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and developmentBuild and maintain strong, effective relationships with a portfolio of Key AccountsTake full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIsHandle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvementOversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retentionManage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchiseesSupport the onboarding and training of new team membersManage and continuously enhance t... Permanent https://jobs.co.uk/job/customer-service-manager-ubt--3aec6b43-6cf1-4ed7-a711-5dddcf1a9f6d https://jobs.co.uk/job/customer-service-manager-ubt--3aec6b43-6cf1-4ed7-a711-5dddcf1a9f6d Thu, 11 Jun 2026 11:51:53 GMT Location: Leeds | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Service ManagerSalary: £40,000 - £50,000 per annum plus monthly bonusLocation: LeedsDepartment: Customer ServiceReporting To: Internal Sales ManagerAn Excellent Opportunity to Lead a Growing Customer Operations TeamOur client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business.Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You''ll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency.Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries.The RoleThis is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams.... Permanent https://jobs.co.uk/job/customer-service-manager-michael-page--3d4df47c-048b-45c0-b04f-fffa0220260c https://jobs.co.uk/job/customer-service-manager-michael-page--3d4df47c-048b-45c0-b04f-fffa0220260c Wed, 10 Jun 2026 23:00:00 GMT Location: City of London | Salary: £55000 - £65000/annum | Type: Permanent | The Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small but very successful and scaling technology company, known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations * Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty and repairs, spares orders, and UK on-site service calls. * Own and uphold SLA deliverables, ensuring timely, consistent, and high-quality resolution across phone and email channels. * Act as escalation point for complex technical or commercial issues, maintaining the company''s reputation for outstanding service. * Monitor team workload, prioritise tickets effectively, and maintain visibility across all open cases. Leadership & Team Development * Build the structur... Permanent https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--301bed04-893f-47e1-827c-6769a5e29646 https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--301bed04-893f-47e1-827c-6769a5e29646 Wed, 10 Jun 2026 23:00:00 GMT Location: Brackley | Salary: £44000 - £46000/annum Benefits | Type: Permanent | We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between -44,000 to -46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships. Key Skills Required for the Customer Service Manager: Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and development Build and maintain strong, effective relationships with a portfolio of Key Accounts Take full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIs Handle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvement Oversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retention Manage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchisees Support the onboarding and training of new team members Manage a... Permanent https://jobs.co.uk/job/customer-service-manager-cameo-consultancy-recruitment-limited--cea974ea-e5e4-45c0-8947-4a8913543712 https://jobs.co.uk/job/customer-service-manager-cameo-consultancy-recruitment-limited--cea974ea-e5e4-45c0-8947-4a8913543712 Wed, 10 Jun 2026 23:00:00 GMT Location: Brackley | Salary: £45,000 | Type: Permanent | We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between £44,000 to £46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships. Key Skills Required for the Customer ... Permanent https://jobs.co.uk/job/senior-customer-service-manager-cass-art--42bb82a7-c7a9-4699-a655-95068705529b https://jobs.co.uk/job/senior-customer-service-manager-cass-art--42bb82a7-c7a9-4699-a655-95068705529b Tue, 09 Jun 2026 11:52:57 GMT Location: Newark | Salary: 10000-500000 Annual | Type: Permanent | The Senior Customer Services Manager will own the process, systems and insight that make great service sustainable and scalable. Responsible for the end-to-end customer experience across our omnichannel operation (retail stores, online, membership and loyalty) the Senior Customer Services Manager will have an operational focus coupled with the ability to own escalations and step in on tickets when click apply for full job details Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--93182516-5d60-4c84-9450-08db4a8acdeb https://jobs.co.uk/job/customer-service-manager-morrisons--93182516-5d60-4c84-9450-08db4a8acdeb Sun, 07 Jun 2026 23:00:00 GMT Location: Boroughbridge | Salary: Negotiable | Type: Permanent | We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.  We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.  Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.  Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department  Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to e... Permanent https://jobs.co.uk/job/customer-service-manager-aspire-recruitment--7b25cc4c-ace8-499d-bd4c-e3ba1b0d3ab4 https://jobs.co.uk/job/customer-service-manager-aspire-recruitment--7b25cc4c-ace8-499d-bd4c-e3ba1b0d3ab4 Fri, 05 Jun 2026 11:52:14 GMT Location: Altrincham | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Service Manager Altrincham (fully office-based) £32,000 £35,000 monthly bonus (up to £700) MondayFriday, 9am5pm (35 hours) Free onsite parkingLead a team, shape processes, and make a real impact. Were partnering with a well established, growing manufacturing business within the construction supply sector, known for its strong reputation, modern facilities, and genuine investment in its p click apply for full job details Permanent https://jobs.co.uk/job/customer-service-manager-universal-business-team--5911da08-dff8-486b-a03e-b8b58be2e0f1 https://jobs.co.uk/job/customer-service-manager-universal-business-team--5911da08-dff8-486b-a03e-b8b58be2e0f1 Thu, 04 Jun 2026 23:00:00 GMT Location: Leeds | Salary: £40000 - £50000/annum | Type: Permanent | Customer Service Manager Salary: -40,000 - -50,000 per annum plus monthly bonus Location: Leeds Department: Customer Service Reporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You''ll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in... Permanent https://jobs.co.uk/job/senior-customer-service-manager-cass-art--da41d915-638e-4f03-9dee-1071ecd6ffed https://jobs.co.uk/job/senior-customer-service-manager-cass-art--da41d915-638e-4f03-9dee-1071ecd6ffed Thu, 04 Jun 2026 23:00:00 GMT Location: Newark | Salary: Negotiable | Type: Permanent | The Senior Customer Services Manager will own the process, systems and insight that make great service sustainable and scalable. Responsible for the end-to-end customer experience across our omnichannel operation (retail stores, online, membership and loyalty) the Senior Customer Services Manager will have an operational focus coupled with the ability to own escalations and step in on tickets when... Permanent https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--8ade09fb-087d-4742-968b-ec843fb60476 https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--8ade09fb-087d-4742-968b-ec843fb60476 Wed, 03 Jun 2026 11:53:57 GMT Location: Trafford Park | Salary: 40000.00-40000.00 Annual | Type: Permanent | Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing ... Permanent https://jobs.co.uk/job/sales-and-customer-service-manager-mutual-clothing-supply-company-ltd--4bb7ba0b-a286-4a31-a51a-5b2ad104253d https://jobs.co.uk/job/sales-and-customer-service-manager-mutual-clothing-supply-company-ltd--4bb7ba0b-a286-4a31-a51a-5b2ad104253d Tue, 02 Jun 2026 23:00:00 GMT Location: Oxford | Salary: £40,000 | Type: Permanent | Sales and Customer Service Manager Mutual Clothing and Supply Co. Ltd., is seeking a Sales and Customer Service Manager for our Oxford Branch. The role involves managing a team of sales representatives and the customers they look after. Our business is home collected consumer credit. We are looking for candidates with experience managing sales teams and/or those candidates who have previous experience... Permanent https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--fcc8958f-b8b4-4ac7-b40e-65ab8b75df84 https://jobs.co.uk/job/customer-service-manager-gibson-hollyhomes--fcc8958f-b8b4-4ac7-b40e-65ab8b75df84 Mon, 01 Jun 2026 23:00:00 GMT Location: Trafford Park | Salary: £40000 - £55000/annum | Type: Permanent | Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; -Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contac... Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--e6d1539b-adcd-4cf8-a24c-7ad295a12d44 https://jobs.co.uk/job/customer-service-manager-morrisons--e6d1539b-adcd-4cf8-a24c-7ad295a12d44 Mon, 01 Jun 2026 23:00:00 GMT Location: Lincolnshire | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.  We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.  Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.  Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department  Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations De... Permanent https://jobs.co.uk/job/customer-service-manager-reed--6c6c5060-4076-4789-af3b-ffd5ec2ec2aa https://jobs.co.uk/job/customer-service-manager-reed--6c6c5060-4076-4789-af3b-ffd5ec2ec2aa Mon, 01 Jun 2026 11:51:39 GMT Location: Peterborough | Salary: 50000.00-50000.00 Annual | Type: Permanent | Customer Service ManagerLocation: PeterboroughSalary: Competitive + benefitsWe are currently partnering with a well-established and growing logistics operation to recruit an experienced Customer Support Manager. This is a key leadership role responsible for driving service excellence, enhancing customer experience, and managing a high-performing customer support team.The RoleAs Customer Support Manager, you will play a pivotal role in ensuring customers receive a consistently high-quality service aligned to agreed service levels. You will oversee day-to-day customer operations, act as a key escalation point, and work closely with internal teams to resolve issues efficiently.You''ll lead, motivate and develop a customer-focused team, whilst implementing continuous improvement initiatives that enhance both service delivery and operational performance.Key ResponsibilitiesLead and develop the Customer Support team, driving engagement and high performanceAct as the primary point of contact for internal stakeholders, escalating issues where appropriateEnsure all customer queries and communications are handled within agreed SLAs and to a high standard Collaborate cross-functionally to res... Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--2da479af-db36-4aef-9111-0041667b668a https://jobs.co.uk/job/customer-service-manager-morrisons--2da479af-db36-4aef-9111-0041667b668a Mon, 01 Jun 2026 11:51:37 GMT Location: Lincolnshire | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver train... Permanent https://jobs.co.uk/job/customer-service-manager-cummins-mellor--68ed67e4-054b-44a3-9afa-bc46771822bd https://jobs.co.uk/job/customer-service-manager-cummins-mellor--68ed67e4-054b-44a3-9afa-bc46771822bd Thu, 28 May 2026 23:00:00 GMT Location: Blackburn | Salary: £35,000 | Type: Permanent | ?? Blackburn | Full-Time | Permanent| In Office Role The Company Our client is a highly respected and fast-growing legal services organisation based in Blackburn, delivering specialist support to clients nationwide. Operating within a regulated environment, the business has built an excellent reputation for providing outstanding customer outcomes, professional integrity, and exceptional client ... Permanent https://jobs.co.uk/job/customer-service-manager-henley-executive--2d384ab1-c7f3-4329-a72f-d1d01abda92c https://jobs.co.uk/job/customer-service-manager-henley-executive--2d384ab1-c7f3-4329-a72f-d1d01abda92c Thu, 28 May 2026 11:51:29 GMT Location: Oldham | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Service Manager Salary: £40,000 £42,000 Location: Oldham Are you an experienced Customer Service professional looking to join a fast-growing, environmentally focused business? We are recruiting on behalf of a thriving company specialising in helping businesses reduce waste and make a positive environmental impact. We are seeking a proactive, organised Customer Service Manager to lead and improve customer service operations as they continue to grow. With the aim of having zero landfill from the products they recycle, they need to ensure that the process is seamless for their customers. The Role As Customer Service Manager, you will play a key role in ensuring excellent service delivery while driving efficiency across the business. Responsibilities include: Managing customer enquiries, issues and service requests in a professional and timely manner. Coordinating collections and deliveries with customers and logistics companies. Reviewing current customer service processes and identifying potential improvements. Streamlining and automating workflows to increase efficiency. Implementing new systems and processes to support continued growth. Leading by example to delive... Permanent https://jobs.co.uk/job/customer-service-manager-telecoms-spectrum-it-recruitment--26fb3622-0426-4356-be19-9c07cea653d1 https://jobs.co.uk/job/customer-service-manager-telecoms-spectrum-it-recruitment--26fb3622-0426-4356-be19-9c07cea653d1 Wed, 27 May 2026 23:00:00 GMT Location: Eastleigh | Salary: £50000/annum | Type: Permanent | Customer Service Manager - Telecoms / VoIP Southampton - Office Based - Full Time -50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You''ll manage a team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You''ll oversee KPIs, ticket volumes, escalations, SLAs and team output while helping introduce better processes, reporting and operational rigour. What we''re looking for: Experience managing a customer support or service desk team Background in telecoms support environments working with VoIP, broadband, ISPs Comfortable managing KPIs, ticket queues and team performance Strong-minded and confident dealing with customers and escalations Organised, pragmatic and process-driven Understanding of VoIP / telecoms terminology such as CDRs is helpful The business has an established customer bas... Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--1414441e-6bfa-4f49-9825-41910476476b https://jobs.co.uk/job/customer-service-manager-morrisons--1414441e-6bfa-4f49-9825-41910476476b Tue, 26 May 2026 23:00:00 GMT Location: Hatch End | Salary: Negotiable | Type: Permanent | About The Role We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing  Customer Service Manager  to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Delive... Permanent https://jobs.co.uk/job/customer-service-manager-vibe-recruit-limited--0e3d7315-ad3c-44d9-a451-cd9505f0c2dd https://jobs.co.uk/job/customer-service-manager-vibe-recruit-limited--0e3d7315-ad3c-44d9-a451-cd9505f0c2dd Wed, 20 May 2026 23:00:00 GMT Location: Ammanford | Salary: £40,000 | Type: Permanent | Customer Service Manager Location - Ammanford Salary - £40,000 per annum Hours of work - Monday - Friday, 8:30am - 5:00pm Vibe Recruit are proud to be working on behalf of a well-established and growing manufacturing business in the Ammanford area in their search for an experienced Customer Service Manager. This is an exciting opportunity for a customer-focused leader to take ownership of a busy Custo... Permanent https://jobs.co.uk/job/customer-service-manager-aspire-recruitment--82e5102b-9a40-426d-aacc-1cd9d3923017 https://jobs.co.uk/job/customer-service-manager-aspire-recruitment--82e5102b-9a40-426d-aacc-1cd9d3923017 Thu, 07 May 2026 23:00:00 GMT Location: Altrincham | Salary: £30,000 | Type: Permanent | Customer Service Manager Altrincham (fully office-based) £32,000 £35,000 monthly bonus (up to £700) MondayFriday, 9am5pm (35 hours) Free onsite parking Lead a team, shape processes, and make a real impact. Were partnering with a well established, growing manufacturing business within the construction supply sector, known for its strong reputation, modern facilities, and genuine investment in its p... Permanent https://jobs.co.uk/job/customer-service-manager-robert-walters--222908e0-0c4c-4e66-8b47-82823c731a36 https://jobs.co.uk/job/customer-service-manager-robert-walters--222908e0-0c4c-4e66-8b47-82823c731a36 Wed, 06 May 2026 23:00:00 GMT Location: Manchester | Salary: £50,000 | Type: Permanent | We''re seeking a Customer Service Manager to lead and develop a high-performing customer service function with a strong connection to supply chain operations, order fulfilment and service performance . This is a key role for someone who thrives at the intersection of people leadership, process improvement and technology adoption . The successful candidate will play a pivotal role in enhancing the end-... Permanent