Customer Service Manager Jobs RSS Feed

Customer Service Manager - Leading Tech firm - Hunter Bond

Fri, 24 Apr 2026 11:52:58 GMT

Location: London | Salary: 10000-500000 Annual | Type: Permanent | My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You''ll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. You''ll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience is essential: Strong Customer Service background Previously managed or overseen a Contact Centre Experience working with outsourced vendors Analytical skills (Excel) Any experience with Fraud Investigation is desirable Tableau, Power BI or similar tool is desirable Degree educated Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are interested in this Customer Service Manager position and meet the above requirements please apply immediately.

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 23:00:00 GMT

Location: Stockport | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Customer Service Manager - MuscleSquad

Thu, 23 Apr 2026 11:53:21 GMT

Location: Milton Keynes | Salary: 30000.00-30000.00 Annual | Type: Permanent | At MuscleSquad, fitness is more than a product, its a promise. We put the customer at the heart of everything we do, which is why were proud to be one of the highest-rated fitness equipment brands on Trustpilot in the UK. As a fast-growing e-commerce business, our reputation is built on trust, clarity, and communication click apply for full job details

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:55 GMT

Location: Boroughbridge | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:55 GMT

Location: Yorkshire | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:54 GMT

Location: Bracknell | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:54 GMT

Location: Ripon | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:54 GMT

Location: Staffordshire | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Thu, 23 Apr 2026 11:52:54 GMT

Location: Lichfield | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Morrisons

Wed, 22 Apr 2026 23:00:00 GMT

Location: Starbeck | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Customer Service Manager - Morrisons

Wed, 22 Apr 2026 23:00:00 GMT

Location: Bracknell | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Customer Service Manager - Morrisons

Wed, 22 Apr 2026 23:00:00 GMT

Location: Boroughbridge | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Customer Service Manager - Trusted Resource Solutions

Wed, 22 Apr 2026 11:52:56 GMT

Location: Tamworth | Salary: 35000.00-35000.00 Annual | Type: Permanent | Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level click apply for full job details

Customer Service Manager - Faith Recruitment

Wed, 22 Apr 2026 11:52:43 GMT

Location: Guildford | Salary: 37000.00-37000.00 Annual | Type: Permanent | Customer Services ManagerGuildford 37,000 An excellent opportunity for an experienced Customer Services Manager to lead a fast paced customer service team, ensuring a smooth end-to-end customer experience from order processing to aftercare. Key ResponsibilitiesManage daily fulfilment operations, including order processing and routingOversee customer service across multiple channels and handle escalationsMonitor performance against KPIs (SLAs, accuracy, customer satisfaction)Lead, coach, and develop operational teamsIdentify and implement process improvementsWork with internal teams to ensure efficient service delivery About YouProven experience in team management in a customer services environmentStrong leadership and organisational skillsCustomer-focused with excellent communicationAnalytical and confident using data to drive decisionsExperience with CRM or similar systems QualificationsGCSEs/A-Levels (or equivalent)Relevant management or improvement qualifications desirable

Customer Service Manager - Morrisons

Tue, 21 Apr 2026 23:00:00 GMT

Location: Lichfield | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Customer Service Manager - Morrisons

Tue, 21 Apr 2026 23:00:00 GMT

Location: Ripon | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Software Customer Service Manager - Advanced Technical Recruitment

Tue, 21 Apr 2026 11:53:19 GMT

Location: Bristol | Salary: 40000.00-40000.00 Annual | Type: Permanent | We are now looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back into Product and Engineering teams. Your contribution will reduce customer downtime, enhance customer trust, protect revenue, improve Customer Service Engineer capability and confidence and accelerate feedback loops from the field. Where required, you will visit customer sites and / or Field based teams, to ensure swift resolution of any issues, and build stronger relationships with customers....

Customer Service Manager - 8 Month Contract - Office Angels

Tue, 21 Apr 2026 11:53:18 GMT

Location: Tunbridge Wells | Salary: 45000.00-45000.00 Annual | Type: Permanent | Customer Service Manager8-Month Contract, starting May 2026.Location: Tunbridge WellsSalary: 45,400 per annum + Excellent Benefits, generous holiday, pension, parking, Hours: 35 hours a week - 9-5pm Monday - Friday. Option for 1 day hybrid working following initial 3 month induction period.Are you a dynamic leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and possess the ability to inspire and motivate a team?Our client, based in Tunbridge Wells is looking for an enthusiastic individual to join their vibrant and busy team for an exciting 8-month contract. If you''re ready to make a significant impact and help our clients feel valued, this is the opportunity for you!What You''ll Do:Lead and manage a dedicated team of customer service representatives.To be responsible for the Customer Services/Repairs Service Teams in relation to the planning and control of their workload as well as their training, overall performance, providing guidance and direction to ensure enquires and requests are responded to within agreed performance targets for speed, efficiency, and quality.Maintain and develop internal customer relationships thro...

Customer Service Manager - Proprec

Tue, 21 Apr 2026 11:52:48 GMT

Location: Wigginton | Salary: 33000.00-33000.00 Annual | Type: Permanent | Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000 to £38,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Manager, you will: Lead, coach, and develop a high-performing Customer Service team Ensure delivery of KPIs, SLAs, and service standards Manage escalations and complex customer complaints to resolution Improve processes to increase efficiency and accuracy Use data to identify trends and drive continuous improvement Collaborate with Supply Chain, Sales, Technical, and Operations teams Support key accounts and ensure service alignment across department...

Customer Service Manager - Integral UK Ltd

Tue, 21 Apr 2026 11:52:38 GMT

Location: Warrington | Salary: 10000-500000 Annual | Type: Permanent | Customer Success Manager - Birchwood About us If you''re looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you''ll have a chance to innovate with the world''s leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives click apply for full job details

Customer Service Manager - Faith Recruitment

Mon, 20 Apr 2026 23:00:00 GMT

Location: Guildford | Salary: £37000/annum | Type: Permanent | Customer Services Manager Guildford -37,000 An excellent opportunity for an experienced Customer Services Manager to lead a fast paced customer service team, ensuring a smooth end-to-end customer experience from order processing to aftercare. Key Responsibilities Manage daily fulfilment operations, including order processing and routing Oversee customer service across multiple channels and handle escalations Monitor performance against KPIs (SLAs, accuracy, customer satisfaction) Lead, coach, and develop operational teams Identify and implement process improvements Work with internal teams to ensure efficient service delivery About You Proven experience in team management in a customer services environment Strong leadership and organisational skills Customer-focused with excellent communication Analytical and confident using data to drive decisions Experience with CRM or similar systems Qualifications GCSEs/A-Levels (or equivalent) Relevant management or improvement qualifications desirable

Customer Service Manager - Trusted Resource Solutions

Mon, 20 Apr 2026 23:00:00 GMT

Location: Tamworth | Salary: £35,000 | Type: Permanent | Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000...

Customer Service Manager - 8 Month Contract - Office Angels

Mon, 20 Apr 2026 23:00:00 GMT

Location: Royal Tunbridge Wells | Salary: £45000/annum Excellent Benefits Package | Type: Permanent | Customer Service Manager 8-Month Contract, starting May 2026. Location: Tunbridge Wells Salary: -45,400 per annum + Excellent Benefits, generous holiday, pension, parking, +++ Hours: 35 hours a week - 9-5pm Monday - Friday. Option for 1 day hybrid working following initial 3 month induction period. Are you a dynamic leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and possess the ability to inspire and motivate a team? Our client, based in Tunbridge Wells is looking for an enthusiastic individual to join their vibrant and busy team for an exciting 8-month contract. If you''re ready to make a significant impact and help our clients feel valued, this is the opportunity for you! What You''ll Do: Lead and manage a dedicated team of customer service representatives. To be responsible for the Customer Services/Repairs Service Teams in relation to the planning and control of their workload as well as their training, overall performance, providing guidance and direction to ensure enquires and requests are responded to within agreed performance targets for speed, efficiency, and quality. Maintain and develop int...

Customer Service Manager - Morrisons

Mon, 20 Apr 2026 23:00:00 GMT

Location: Burnt Oak | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ...

Software Customer Service Manager - Advanced Technical Recruitment

Mon, 20 Apr 2026 23:00:00 GMT

Location: Bristol | Salary: £40000 - £50000/annum plus benefits | Type: Permanent | We are now looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back into Product and Engineering teams. Your contribution will reduce customer downtime, enhance customer trust, protect revenue, improve Customer Service Engineer capability and confidence and accelerate feedback loops from the field. Where required, you will visit customer sites and / or Field based teams, to ensure swift resolution of any issues, and build stronger relationships with ...

Customer Service Manager - Integral UK Ltd

Sun, 19 Apr 2026 23:00:00 GMT

Location: Warrington | Salary: Negotiable | Type: Permanent | Customer Success Manager - Birchwood About us If you''re looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you''ll have a chance to innovate with the world''s leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You''ll also make long-lasting professional connec...

Customer Service Manager - Proftech Talent

Sat, 18 Apr 2026 11:51:56 GMT

Location: Tamworth | Salary: 33000.00-33000.00 Annual | Type: Permanent | Customer Service ManagerOur Tamworth based client is seeking an experienced and driven Customer Service Manager to lead a high performing Customer Service function. This is a key leadership role focused on delivering operational excellence, developing teams, and ensuring a consistently outstanding customer experience.Working closely with senior leadership, the successful candidate will play a pivotal role in shaping service delivery, driving continuous improvement, and enhancing overall performance across the department. This is an excellent opportunity for a proactive and customer focused leader who thrives in a fast paced environment and is passionate about making a tangible impact.As a Customer Service Manager, you will need to have/be:Proven experience managing high-performing customer service teamsStrong leadership, coaching, and people development capabilityExperience managing escalations and resolving complex customer issuesAbility to analyse performance data and drive KPI/SLA improvementsExcellent communication and stakeholder management skillsStrong decision-making ability with a proactive, solutions-focused approachHighly organised with the ability to manage multiple prio...

Customer Service Manager - Morrisons

Sat, 18 Apr 2026 11:51:55 GMT

Location: London | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini...

Customer Service Manager - Proftech Talent

Fri, 17 Apr 2026 23:00:00 GMT

Location: Tamworth | Salary: £33000 - £38000/annum | Type: Permanent | Customer Service Manager Our Tamworth based client is seeking an experienced and driven Customer Service Manager to lead a high performing Customer Service function. This is a key leadership role focused on delivering operational excellence, developing teams, and ensuring a consistently outstanding customer experience. Working closely with senior leadership, the successful candidate will play a pivotal role in shaping service delivery, driving continuous improvement, and enhancing overall performance across the department. This is an excellent opportunity for a proactive and customer focused leader who thrives in a fast paced environment and is passionate about making a tangible impact. As a Customer Service Manager, you will need to have/be: Proven experience managing high-performing customer service teams Strong leadership, coaching, and people development capability Experience managing escalations and resolving complex customer issues Ability to analyse performance data and drive KPI/SLA improvements Excellent communication and stakeholder management skills Strong decision-making ability with a proactive, solutions-focused approach Highly organised with the ability...

Customer Service Manager - Vectis Recruitment Limited

Fri, 17 Apr 2026 11:54:15 GMT

Location: Leicester | Salary: 55000.00-55000.00 Annual | Type: Permanent | Due to expansion, a global manufacturer has a new vacancy for a Customer Service Manager to join its European head office and central manufacturing plant. The successful candidate will lead and manage the team while taking a hands-on approach to resolve customer issues, candidates are sought with experience in a B2B customer service leadership position click apply for full job details

Customer Service Manager - Aspire Jobs

Fri, 17 Apr 2026 11:53:52 GMT

Location: Bournemouth | Salary: 50000.00-50000.00 Annual | Type: Permanent | Location: Bournemouth Salary: £50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If you re a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one you ll want to read. Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function. This is a pivotal hire: someone who can bring structure, raise standards, and lead from the front in a lively, high-energy environment. This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance. The business has grown quickly and is now at the stage where processes need refining and strengthening so this role is perfect for someone who thrives on building, improving, and making things better. You ll also play a key rol...

Customer Service Manager - Aspire Jobs Limited

Thu, 16 Apr 2026 23:00:00 GMT

Location: Bournemouth | Salary: £55,000 | Type: Permanent | Location: Bournemouth Salary: £50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If youre a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one...

Repairs Customer Service Manager - Hamilton Woods

Thu, 16 Apr 2026 23:00:00 GMT

Location: Heckmondwike | Salary: £45,000 | Type: Contract | Repairs Customer Service Manager Fixed Term Contract, 12 months+ £45,000 Heckmondwike, West Yorkshire / hybrid Hamilton Woods Associates are currently recruiting for a Repairs Customer Service Manager to lead and manage the repairs call team, on a fixed term contract for 12 months. Duties and Responsibilities of the Repairs Customer Service Manager: Lead and manage the Repairs inbound call team, along w...

Repairs Customer Service Manager - Hamilton Woods

Thu, 16 Apr 2026 23:00:00 GMT

Location: Heckmondwike | Salary: £45000/annum | Type: Contract | Repairs Customer Service Manager Fixed Term Contract, 12 months+ -45,000 Heckmondwike, West Yorkshire / hybrid Hamilton Woods Associates are currently recruiting for a Repairs Customer Service Manager to lead and manage the repairs call team, on a fixed term contract for 12 months. Duties and Responsibilities of the Repairs Customer Service Manager: Lead and manage the Repairs inbound call team, along with scheduling and administrative functions. Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required. Take ownership of supply chain processes, including materials management and availability. Manage the company''s vehicle fleet, ensuring effective coordination and upkeep. Track, analyse and report on service performance, identifying areas for improvement. Undertake broader service management duties as needed, including complaints handling and maintaining policies and procedures. Essential Requirements of the Repairs Customer Service Manager: Previous eperience managing schedulers and customer service advisors Experience working within a repairs or housing back...

Customer Service Manager - Aspire Jobs

Wed, 15 Apr 2026 23:00:00 GMT

Location: Bournemouth | Salary: £50000 - £55000/annum 25 days hols, office based | Type: Permanent | Location: Bournemouth Salary: £50,000 – £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If you’re a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability — this is one you’ll want to read. Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function. This is a pivotal hire: someone who can bring structure, raise standards, and lead from the front in a lively, high-energy environment. This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance. The business has grown quickly and is now at the stage where processes need refining and strengthening — so this role is perfect for someone who thrives on building, improving, and making things...

Customer Service Manager - Solus Accident Repair Centres

Wed, 15 Apr 2026 11:53:01 GMT

Location: Lanarkshire | Salary: 30000.00-30000.00 Annual | Type: Temporary | OverviewAre youable tomentor and lead a team withfocus on the customer and what matters to them,whilepromoting Solus and Aviva values,principles andgoalsat one of ouraward-winningsites?ResponsibilitiesThe Role:To lead ourCustomer Servicedepartment,demonstrating our values and work principles, and those of Aviva. Working together to create a supportive andcollaborative team working environment, which focuses on the customer and what matters to them.Ourleadersidentify opportunitiestopromote customer satisfaction and help embed a culture on site where everyone is responsible for the customer experience and work as a team to meet our customer expectations. QualificationsWho are Solus?Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.Why Join Solus?We have so much to offer when it comes to being a Solus colleague:Competitive salary based on location, skills, experience, and qualifications.Bonus opportunity tied to your per...

Customer Service Manager - Jonathan Lee Recruitment Ltd

Fri, 10 Apr 2026 11:55:34 GMT

Location: Halesowen | Salary: 50000.00-50000.00 Annual | Type: Permanent | Step into a rewarding career opportunity as a Customer Service Manager , where leadership meets innovation in an environment dedicated to excellence. This role offers the chance to lead a dynamic customer service team, drive operational efficiency, and contribute to the company''s ambitious goals. With a focus on professional development, collaboration, and continuous improvement, this position is perfect for someone looking to make a meaningful impact in a supportive and growth-oriented setting. What You Will Do: - Lead, coach, and motivate the customer service team to achieve exceptional results.- Manage daily operations to ensure efficient workflows and high-quality customer interactions.- Oversee the resolution of customer enquiries and issues with precision and professionalism.- Drive performance improvement projects and implement innovative solutions.- Collaborate closely with external sales, finance, marketing, and international teams.- Ensure compliance with internal controls, trade regulations, and quality standards. What You Will Bring: - Proven experience in managing a customer service or internal sales team.- Strong knowledge of SAP systems and CRM tools.- Exceptional l...

Customer Service Manager - Town & Country Housing Group

Thu, 09 Apr 2026 11:52:42 GMT

Location: Tunbridge Wells | Salary: 45407.00-45407.00 Annual | Type: Contract | Role Summary: Responsible for the management of the Customer Services Team, including the Repairs Service Advisors (Kent), providing leadership and direction to the team members to ensure that a consistently excellent standard of service is provided and maintained. To plan ahead to deliver business objectives, setting clear goals and supporting the team to meet and exceed agreed targets, including all revenue targets and Key Performance Indicators. To ensure that the service is delivered efficiently, cost effectively and is accessible to all customers in accordance with agreed service standards. To act as an advocate and champion of the customer, collaborating effectively across the organisation and championing a culture where everyone understands that they have a role to play in delivering a service that puts the customer first. Regular travel will be required to sites across our area of operation. Salary: 45,407 per year Contract: FTC 8 months minimum Based: 3 days office, 2 days at home Interview dates: 8th May and 12th May For more information, and to apply, please click ''Apply Now''.

Customer Service Manager - Martin Veasey Talent Solutions

Thu, 09 Apr 2026 11:52:28 GMT

Location: Leicester | Salary: 38000.00-38000.00 Annual | Type: Permanent | Customer Service Manager - Order Fulfilment and Manufacturing Supply Chain Lead customer order fulfilment in a make-to-order engineering manufacturing environment where delivery performance is critical.Salary c (phone number removed) + Excellent BenefitsEast MidlandsCommutable from Leicester, Coventry, Rugby, Northampton, Loughborough, South Derbyshire, South Staffordshire The RoleAn opportunity to lead a customer-facing supply chain function within a complex manufacturing environment supplying global customers with time-critical engineered products.This is not a traditional customer service role. It sits at the centre of: Manufacturing Supply chain Customer delivery performance You will lead a team responsible for managing the full order lifecycle, ensuring customer commitments are met despite production constraints, supply challenges, and changing demand. Key Responsibilities Lead and develop a customer service / fulfilment team (5 reports) Manage order flow from receipt through to delivery Coordinate cross-functional activity across: o Production o Planning o Procurement Act as escalation point for delivery-critical issues Drive customer satisfaction and service performanc...

Customer Service Manager - Jonathan Lee Recruitment Ltd

Wed, 08 Apr 2026 23:00:00 GMT

Location: Halesowen | Salary: £50000 - £60000/annum | Type: Permanent | Step into a rewarding career opportunity as a **Customer Service Manager**, where leadership meets innovation in an environment dedicated to excellence. This role offers the chance to lead a dynamic customer service team, drive operational efficiency, and contribute to the company''s ambitious goals. With a focus on professional development, collaboration, and continuous improvement, this position is perfect for someone looking to make a meaningful impact in a supportive and growth-oriented setting. What You Will Do: - Lead, coach, and motivate the customer service team to achieve exceptional results. - Manage daily operations to ensure efficient workflows and high-quality customer interactions. - Oversee the resolution of customer enquiries and issues with precision and professionalism. - Drive performance improvement projects and implement innovative solutions. - Collaborate closely with external sales, finance, marketing, and international teams. - Ensure compliance with internal controls, trade regulations, and quality standards. What You Will Bring: - Proven experience in managing a customer service or internal sales team. - Strong knowledge of SAP sy...

Customer Service Manager - Town & Country Housing Group

Tue, 07 Apr 2026 23:00:00 GMT

Location: Royal Tunbridge Wells | Salary: £45407/annum | Type: Contract | Role Summary: Responsible for the management of the Customer Services Team, including the Repairs Service Advisors (Kent), providing leadership and direction to the team members to ensure that a consistently excellent standard of service is provided and maintained. To plan ahead to deliver business objectives, setting clear goals and supporting the team to meet and exceed agreed targets, including all revenue targets and Key Performance Indicators. To ensure that the service is delivered efficiently, cost effectively and is accessible to all customers in accordance with agreed service standards. To act as an advocate and champion of the customer, collaborating effectively across the organisation and championing a culture where everyone understands that they have a role to play in delivering a service that puts the customer first. Regular travel will be required to sites across our area of operation. Salary: -45,407 per year Contract: FTC 8 months minimum Based: 3 days office, 2 days at home Interview dates: 8th May &-12th May For more information, and to apply, please click ''Apply Now''.

Customer Service Manager - Pertemps Leeds Commercial

Tue, 07 Apr 2026 14:26:04 GMT

Location: Leeds | Salary: £40000 - £45000 per annum, Benefits: plus benefits | Type: Full time | Customer Service Manager Salary: Up to £45,000 DOE Benefits Location: Leeds Hrs of Work - Mon- Friday 37.5 The Opportunity We are seeking an experienced and driven Customer Service Manager a business with a proud heritage and a reputation for excellence, supplying premium products to leading retailers including John Lewis. In this pivotal role, you will lead and develop a multi-functional team across customer service, sales support, and administration, ensuring an outstanding end-to-end experience for business customers. Renowned for quality and innovation, the company is also deeply committed to sustainability, embedding eco-friendly practices throughout its operations. This is an exciting opportunity offering genuine career progression with an established and loyal client base. If you are passionate about delivering exceptional customer experiences and inspiring teams to consistently exceed expectations before, during, and after the sale, this role offers the perfect platform. Key Responsibilities Lead, coach and develop the customer service team to deliver exceptional service across all communication channels Motivate and support the team to achieve and ...

Customer Service Manager - Martin Veasey Talent Solutions

Mon, 06 Apr 2026 23:00:00 GMT

Location: Leicester | Salary: £38000 - £45000/annum Benefits | Type: Permanent | Customer Service Manager - Order Fulfilment & Manufacturing Supply Chain Lead customer order fulfilment in a make-to-order engineering manufacturing environment where delivery performance is critical. Salary c-(phone number removed) + Excellent Benefits East Midlands Commutable from Leicester, Coventry, Rugby, Northampton, Loughborough, South Derbyshire, South Staffordshire The Role An opportunity to lead a customer-facing supply chain function within a complex manufacturing environment supplying global customers with time-critical engineered products. This is not a traditional customer service role. It sits at the centre of: * Manufacturing * Supply chain * Customer delivery performance You will lead a team responsible for managing the full order lifecycle, ensuring customer commitments are met despite production constraints, supply challenges, and changing demand. Key Responsibilities * Lead and develop a customer service / fulfilment team (5 reports) * Manage order flow from receipt through to delivery * Coordinate cross-functional activity across: o Production o Planning o Procurement * Act as escalation point for delivery-critical issue...

Customer Service Manager - Cavendish Maine

Sat, 04 Apr 2026 11:51:59 GMT

Location: London | Salary: 45000.00-45000.00 Annual | Type: Permanent | Customer Service Manager (Sales-Focused) Branded consumer goods (health and beauty) We are seeking an experienced and dynamic Customer Service Manager to lead our customer support team through a transformation towards a more commercially driven approach. This role will be pivotal in shifting the teams focus from traditional customer service to a proactive, sales-oriented strategy that enhances custo click apply for full job details

Assistant Customer Service Manager - Halmer Recruit

Fri, 03 Apr 2026 11:52:39 GMT

Location: Aldershot | Salary: 34000.00-34000.00 Annual | Type: Permanent | Assistant Customer Service ManagerLocation: Aldershot, HampshireSalary: 36,000 (depending on experience)Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based)OverviewWe are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot.This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers.This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment.The RoleWorking closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries.Key responsibilities Include:Training and DevelopmentCreating clear and user-friendly training documentation across the departmentProducing product briefing materials for the Customer Service teamSupporting induction and training of new startersDelivering training sessions and refreshers to upskill the t...

Field Sales/ Customer service Manager - Adecco

Fri, 03 Apr 2026 11:52:21 GMT

Location: Sudbury | Salary: 40000.00-40000.00 Annual | Type: Permanent | Join Our Team as a Business Development/Customer Service Manager!Location: SudburyContract Type: PermanentAre you ready to embark on an exciting journey with us? We''re a leading name in the manufacturing and production industry, and we''re on the lookout for a dynamic business development/customer service manager to join our vibrant team in Acton, Babergh! If you have a passion for building relationships and driving growth, this is the role for you!What You''ll Do:As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Your role will be a perfect blend of strategic thinking and hands-on service, where you''ll get to: Build Strong Relationships: Engage with customers to understand their needs and foster long-lasting partnerships.Drive Growth: Identify new business opportunities and develop strategies to increase market share.Lead with Enthusiasm: Manage and mentor our customer service team to ensure excellence in service delivery.Collaborate Across Teams: Work closely with sales, production, and marketing to align efforts and achieve shared goals.Analyze and Report: Utilize data to meas...

Customer Service Manager - Cavendish Maine

Thu, 02 Apr 2026 23:00:00 GMT

Location: South West London | Salary: £45,000 | Type: Permanent | Customer Service Manager (Sales-Focused) Branded consumer goods (health and beauty) We are seeking an experienced and dynamic Customer Service Manager to lead our customer support team through a transformation towards a more commercially driven approach. This role will be pivotal in shifting the teams focus from traditional customer service to a proactive, sales-oriented strategy that enhances custo...

Assistant Customer Service Manager - Halmer Recruit

Thu, 02 Apr 2026 23:00:00 GMT

Location: Aldershot | Salary: £34000 - £36000/annum | Type: Permanent | Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: -36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 | Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering tr...

Field Sales/ Customer service Manager - Adecco

Tue, 31 Mar 2026 23:00:00 GMT

Location: Sudbury | Salary: £40000 - £45000/annum | Type: Permanent | Join Our Team as a Business Development/Customer Service Manager! Location: Sudbury Contract Type: Permanent Are you ready to embark on an exciting journey with us? We''re a leading name in the manufacturing & production industry, and we''re on the lookout for a dynamic business development/customer service manager to join our vibrant team in Acton, Babergh! If you have a passion for building relationships and driving growth, this is the role for you! What You''ll Do: As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Your role will be a perfect blend of strategic thinking and hands-on service, where you''ll get to: Build Strong Relationships: Engage with customers to understand their needs and foster long-lasting partnerships. Drive Growth: Identify new business opportunities and develop strategies to increase market share. Lead with Enthusiasm: Manage and mentor our customer service team to ensure excellence in service delivery. Collaborate Across Teams: Work closely with sales, production, and marketing to align efforts and achieve shared goals. Anal...

Customer Service Manager - MuscleSquad

Tue, 24 Mar 2026 00:00:00 GMT

Location: Milton Keynes | Salary: £30,000 | Type: Permanent | At MuscleSquad, fitness is more than a product, its a promise. We put the customer at the heart of everything we do, which is why were proud to be one of the highest-rated fitness equipment brands on Trustpilot in the UK. As a fast-growing e-commerce business, our reputation is built on trust, clarity, and communication. Were now looking for a Customer Service Manager who understands online retail,...