https://jobs.co.uk/jobs-results?Keyword=Customer%20Service%20Agent&RadiusMiles=10 RSS feed for Customer Service Agent Jobs. en-gb Wed, 26 Aug 2026 22:09:27 GMT https://jobs.co.uk/job/customer-service-agent-thrifty-car-van-rental--db702268-4bd2-41b5-bc68-a2bd3844cb22 https://jobs.co.uk/job/customer-service-agent-thrifty-car-van-rental--db702268-4bd2-41b5-bc68-a2bd3844cb22 Wed, 26 Aug 2026 11:54:06 GMT Location: Exeter | Salary: 10000-500000 Annual | Type: Permanent | Job Title: Customer Service Agent Location: Exeter Head Office - Full Time Hours: 40 hours Monday-Friday + Saturday shift rota Benefits:22 days holiday, increasing to 27 plus bank holidays Free onsite parking Free onsite gym Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates The Role:You will be a valued member of a team, providin click apply for full job details Permanent https://jobs.co.uk/job/customer-service-agenthelpdesk-agent-prospero-integrated--94c50d6b-c12f-4ee6-90f3-377241c67061 https://jobs.co.uk/job/customer-service-agenthelpdesk-agent-prospero-integrated--94c50d6b-c12f-4ee6-90f3-377241c67061 Tue, 25 Aug 2026 23:00:00 GMT Location: Egham | Salary: £26000 - £32000/annum + Package | Type: Permanent | My client are a leading global Systems Integrator who specialise in Audio Visual and Video Conferencing Solutions and currently have an active requirement for a Customer Service Agent/Helpdesk Agent to join their ever-growing team. Key Responsibilities Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Weekly touch-point meeting, reports and chairing of conference calls. Person specification Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsib... Permanent https://jobs.co.uk/job/quickstat-customer-service-agent-kuehnenagel--e055565c-b83d-4774-8cfb-9e1b7efcf40f https://jobs.co.uk/job/quickstat-customer-service-agent-kuehnenagel--e055565c-b83d-4774-8cfb-9e1b7efcf40f Mon, 24 Aug 2026 23:00:00 GMT Location: Staines | Salary: Negotiable | Type: Permanent | Company description: Khne + Nagel (AG and Co.) KG Job description: ? The purpose of this role is to assist clients in all phases of consignment preparation as well as handle and monitor client activities ensuring compliance with all agreed company policies. How you create impact Processing of consignment orders from clients via email, telephone and via Quicks online booking portal Quickonline, (which... Permanent https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--277f5512-5d3b-485c-bd00-87bdd30ea621 https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--277f5512-5d3b-485c-bd00-87bdd30ea621 Fri, 21 Aug 2026 11:52:45 GMT Location: Elsenham | Salary: 26436.00-26436.00 Annual | Type: Permanent | Customer Service and Claims Administrator Location: Near Bishop''s Stortford Salary: £26,436 per annum (pro rata) + annual bonus Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent We are looking for a Customer Service and Claims Administrator to join an established and friendly team near Bishop''s Stortford. This is a busy and varied position where you will be dealing directly with customers, managing claims and providing day-to-day administrative support. No two days will be exactly the same. You''ll be handling customer enquiries across telephone, email and live chat, processing claims, maintaining accurate records and helping customers with the collection of their personal effects. We''re looking for someone who enjoys working with people, is organised and accurate, and can confidently manage a varied workload. Previous customer service or administration experience would be ideal, and full training will be provided. You''ll be joining a supportive and experienced team within a stable working environment, with the added benefits of free parking and excellent transport links. Key Responsibilities Handling passenger enquiries by telephone, email and live chat Proc... Permanent https://jobs.co.uk/job/customer-service-agent-proav-limited--b2e81d0d-1796-42a5-95eb-8e89b85bb658 https://jobs.co.uk/job/customer-service-agent-proav-limited--b2e81d0d-1796-42a5-95eb-8e89b85bb658 Fri, 21 Aug 2026 11:52:36 GMT Location: Englefield Green | Salary: 10000-500000 Annual | Type: Permanent | About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of conta... Permanent https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--a28eac48-167e-428c-ad52-50efc2096a15 https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--a28eac48-167e-428c-ad52-50efc2096a15 Thu, 20 Aug 2026 23:00:00 GMT Location: Elsenham | Salary: £26436/annum per annum (pro rata) + annual bonus | Type: Permanent | Customer Service & Claims Administrator   Location: Near Bishop''s Stortford   Salary: £26,436 per annum (pro rata) + annual bonus   Hours: Monday to Friday, 8:30am - 5:00pm   Contract: Permanent   We are looking for a Customer Service & Claims Administrator to join an established and friendly team near Bishop''s Stortford. This is a busy and varied position where you will be dealing directly with customers, managing claims and providing day-to-day administrative support.   No two days will be exactly the same. You''ll be handling customer enquiries across telephone, email and live chat, processing claims, maintaining accurate records and helping customers with the collection of their personal effects. We''re looking for someone who enjoys working with people, is organised and accurate, and can confidently manage a varied workload. Previous customer service or administration experience would be ideal, and full training will be provided.   You''ll be joining a supportive and experienced team within a stable working environment, with the added benefits of free parking and excellent transport links. Key Responsibilities Handling passenger enquiries by ... Permanent https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--21aba2c2-47c5-4318-9a27-a237fde7c087 https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--21aba2c2-47c5-4318-9a27-a237fde7c087 Thu, 20 Aug 2026 11:52:28 GMT Location: Hertfordshire | Salary: 24784.00-24784.00 Annual | Type: Permanent | Job Title: Customer Service Agent Salary: £24,784.50 pa Location: Bishop''s Stortford Term: Permanent An exciting opportunity has arisen for a Customer Service Agent to join a busy and customer-focused team based in Bishop''s Stortford. This could be an ideal opportunity for someone starting out in their career who already has some customer service experience and is looking to develop their skills within a professional and supportive environment. You will be a key point of contact for customers, providing friendly, patient and professional support across telephone, email and online platforms. Key Responsibilities for the Customer Service Agent role: Handle incoming customer enquiries by telephone, email and online platforms. Provide a high level of customer service and ensure enquiries are dealt with promptly and professionally. Listen carefully to customers, understand their needs and provide appropriate support and guidance. Handle complaints and challenging situations calmly and professionally. Aim to resolve customer queries at the first point of contact wherever possible. Maintain accurate and up-to-date customer records. Follow company policies, procedures and customer... Permanent https://jobs.co.uk/job/3-month-contract-customer-service-agent-recruitability-ltd--0bc69a1a-28e6-43ca-b028-3e60692985d0 https://jobs.co.uk/job/3-month-contract-customer-service-agent-recruitability-ltd--0bc69a1a-28e6-43ca-b028-3e60692985d0 Thu, 20 Aug 2026 11:52:28 GMT Location: Hertfordshire | Salary: 24784.00-24784.00 Annual | Type: Contract | Job Title: Customer Service Agent - 3 Month Fixed Term Contract Salary: £24,784.50 pa Location: Bishop''s Stortford Term: 3 Month Fixed Term Contract An exciting opportunity has arisen for a Customer Service Agent to join a busy and customer-focused team in Bishop''s Stortford on a 3-month fixed term contract. This role would be ideal for someone looking for a short-term opportunity, including those on a gap year, between studies or looking to gain valuable customer service experience within a professional and supportive environment. Previous customer service experience would be beneficial, and this could be a great opportunity to develop your communication, administration and customer service skills. Hours and Working Pattern: 5 days per week Monday to Saturday working pattern Saturday working on a rota basis, with a weekday off in lieu 3 month fixed term contract Key Responsibilities for the Customer Service Agent role: Handle incoming customer enquiries by telephone, email and online platforms. Provide a high level of customer service and ensure enquiries are dealt with promptly and professionally. Listen carefully to customers, understand their needs and provide appro... Contract https://jobs.co.uk/job/customer-service-agent-nigel-wright-recruitment--a9eba4bb-c1d3-4f5e-b71c-418edc23805c https://jobs.co.uk/job/customer-service-agent-nigel-wright-recruitment--a9eba4bb-c1d3-4f5e-b71c-418edc23805c Thu, 20 Aug 2026 11:52:28 GMT Location: Newcastle Upon Tyne | Salary: 27984.00-27984.00 Annual | Type: Permanent | Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent. This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do. The Opportunity As a Customer Service Agent, you''ll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You''ll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service. Key Responsibilities Handle customer enquiries via phone, email and live chat. Provide clear and accurate information regarding products and services. Resolve customer issues efficiently, escalating complex cases when required. Work closely with internal teams and external suppliers to resolve service-related queries. Maintain accurate customer records and update internal systems. Identify opportunities to promote additional products and services where appropriate. Manage your workload effectively to m... Permanent https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--d0180273-920a-494c-a41f-b046ebc9c3d5 https://jobs.co.uk/job/customer-service-agent-recruitability-ltd--d0180273-920a-494c-a41f-b046ebc9c3d5 Tue, 18 Aug 2026 23:00:00 GMT Location: Bishops Stortford | Salary: £24784/annum Per Annum | Type: Permanent | Job Title: Customer Service Agent   Salary: £24,784.50 pa   Location: Bishop''s Stortford   Term: Permanent   An exciting opportunity has arisen for a Customer Service Agent to join a busy and customer-focused team based in Bishop''s Stortford. This could be an ideal opportunity for someone starting out in their career who already has some customer service experience and is looking to develop their skills within a professional and supportive environment.   You will be a key point of contact for customers, providing friendly, patient and professional support across telephone, email and online platforms.   Key Responsibilities for the Customer Service Agent role: Handle incoming customer enquiries by telephone, email and online platforms. Provide a high level of customer service and ensure enquiries are dealt with promptly and professionally. Listen carefully to customers, understand their needs and provide appropriate support and guidance. Handle complaints and challenging situations calmly and professionally. Aim to resolve customer queries at the first point of contact wherever possible. Maintain accurate and up-to-date customer records. Foll... Permanent https://jobs.co.uk/job/3-month-contract-customer-service-agent-recruitability-ltd--ea15b134-b560-434d-81bc-337e919dc8fe https://jobs.co.uk/job/3-month-contract-customer-service-agent-recruitability-ltd--ea15b134-b560-434d-81bc-337e919dc8fe Tue, 18 Aug 2026 23:00:00 GMT Location: Bishops Stortford | Salary: £24784/annum Per Annum | Type: Contract | Job Title: Customer Service Agent - 3 Month Fixed Term Contract   Salary: £24,784.50 pa   Location: Bishop''s Stortford   Term: 3 Month Fixed Term Contract   An exciting opportunity has arisen for a Customer Service Agent to join a busy and customer-focused team in Bishop''s Stortford on a 3-month fixed term contract.   This role would be ideal for someone looking for a short-term opportunity, including those on a gap year, between studies or looking to gain valuable customer service experience within a professional and supportive environment.   Previous customer service experience would be beneficial, and this could be a great opportunity to develop your communication, administration and customer service skills.   Hours & Working Pattern: 5 days per week Monday to Saturday working pattern Saturday working on a rota basis, with a weekday off in lieu 3 month fixed term contract Key Responsibilities for the Customer Service Agent role: Handle incoming customer enquiries by telephone, email and online platforms. Provide a high level of customer service and ensure enquiries are dealt with promptly and professionally. Listen carefully to c... Contract https://jobs.co.uk/job/customer-service-agent-nigel-wright-recruitment--921c52bc-8bc6-4b09-adef-dad741a67513 https://jobs.co.uk/job/customer-service-agent-nigel-wright-recruitment--921c52bc-8bc6-4b09-adef-dad741a67513 Tue, 18 Aug 2026 23:00:00 GMT Location: Newcastle upon Tyne | Salary: £27984/annum | Type: Permanent | Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent. This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do. The Opportunity As a Customer Service Agent, you''ll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You''ll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service. Key Responsibilities Handle customer enquiries via phone, email and live chat. Provide clear and accurate information regarding products and services. Resolve customer issues efficiently, escalating complex cases when required. Work closely with internal teams and external suppliers to resolve service-related queries. Maintain accurate customer records and update internal systems. Identify opportunities to promote additional products and services where appropriate. Manage your wor... Permanent https://jobs.co.uk/job/customer-service-agent-boden-group--a2139128-b5d4-4fb9-a844-779db6e2046c https://jobs.co.uk/job/customer-service-agent-boden-group--a2139128-b5d4-4fb9-a844-779db6e2046c Fri, 14 Aug 2026 11:52:16 GMT Location: Cambridge | Salary: 18.00-18.00 Hourly | Type: Contract | Are you an experienced Customer Service Agent who enjoys working in a busy, people-focused environment? We re recruiting for a Customer Service Agent to join a student accommodation team in Central Cambridge. You ll be the first point of contact for students, visitors and contractors, providing a welcoming front of house service while supporting the smooth day-to-day running of the site. The Role As the Customer Service Agent, you will: Provide a professional and welcoming front of house service. Respond to student enquiries in person, by phone and via email. Manage bookings, appointments and meeting room reservations. Resolve customer queries and escalate issues where required. Maintain accurate records and update internal systems. Support reception and general administrative duties. About You To be successful as the Customer Service Agent, you ll have: Previous customer service, reception or administration experience. Excellent communication and interpersonal skills. A friendly, professional and approachable manner. Good organisation with the ability to manage multiple priorities. Confidence using Microsoft Office and general computer systems. Experience within student ac... Contract https://jobs.co.uk/job/customer-service-agent-boden-group--287a8b48-2bbd-4674-96bb-987c3afa558d https://jobs.co.uk/job/customer-service-agent-boden-group--287a8b48-2bbd-4674-96bb-987c3afa558d Wed, 12 Aug 2026 23:00:00 GMT Location: Cambridge | Salary: £18.00/hour | Type: Contract | Are you an experienced Customer Service Agent who enjoys working in a busy, people-focused environment? We’re recruiting for a Customer Service Agent to join a student accommodation team in Central Cambridge. You’ll be the first point of contact for students, visitors and contractors, providing a welcoming front of house service while supporting the smooth day-to-day running of the site. The Role   As the Customer Service Agent, you will: Provide a professional and welcoming front of house service. Respond to student enquiries in person, by phone and via email. Manage bookings, appointments and meeting room reservations. Resolve customer queries and escalate issues where required. Maintain accurate records and update internal systems. Support reception and general administrative duties. About You   To be successful as the Customer Service Agent, you’ll have: Previous customer service, reception or administration experience. Excellent communication and interpersonal skills. A friendly, professional and approachable manner. Good organisation with the ability to manage multiple priorities. Confidence using Microsoft Office and general comput... Contract https://jobs.co.uk/job/customer-service-agent-adecco--beff1456-5713-4478-9427-e4f1d3453693 https://jobs.co.uk/job/customer-service-agent-adecco--beff1456-5713-4478-9427-e4f1d3453693 Tue, 11 Aug 2026 11:56:32 GMT Location: Tamworth | Salary: 12.71-12.71 Hourly | Type: Temporary | Join Our Team as a Contact Centre AgentLocation: TamworthContract Type: Temporary 12.71phAre you a customer service superstar ready to make a difference? We''re excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that''s all about helping our customers and ensuring their experiences are nothing short of exceptional.Roles Available:Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details:Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview:As a key member of our customer service department, your role will encompass a variety of exciting tasks, including:Handling inbound and outbound customer calls with a friendly demeanour.Booking and managing repairs and replacement appointments.Delivering excellent customer service and providing clear, concise information.Accurately updating customer details in our internal systems.Collaborating with internal teams to ensure smooth scheduling of appointments.What We Offer:A supportive and upbeat work environment.O... Temporary https://jobs.co.uk/job/customer-service-agent-adecco--e6f2e58e-f691-4854-9036-6cfaa8c5fd2b https://jobs.co.uk/job/customer-service-agent-adecco--e6f2e58e-f691-4854-9036-6cfaa8c5fd2b Sun, 09 Aug 2026 23:00:00 GMT Location: Tamworth | Salary: £12.71/hour | Type: Temporary | Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary -12.71ph Are you a customer service superstar ready to make a difference? We''re excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that''s all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling o... Temporary https://jobs.co.uk/job/customer-service-agent-airfreight-industry-skillframe-ltd--b612b811-1b53-4a18-a553-1a0419e93265 https://jobs.co.uk/job/customer-service-agent-airfreight-industry-skillframe-ltd--b612b811-1b53-4a18-a553-1a0419e93265 Thu, 06 Aug 2026 11:52:07 GMT Location: Hounslow | Salary: 27000.00-27000.00 Annual | Type: Permanent | Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you! Customer Service Agent, with AIRFREIGHT EXPERIENCE Location: Heathrow Area Working Hours: Monday - Friday, 08.30 AM - 5:30 PM Salary: Circa. £30,000 per annum for the right person Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences. Requirements: A genuine love for animals and a friendly, approachable demeanour. Strong communication and interpersonal skills. FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed. Airfreight experience required, Excellent organisational skills and attention to detail. Ability to work well in... Permanent https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--fdcc64ea-71bb-499f-889f-431ac79eb8d3 https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--fdcc64ea-71bb-499f-889f-431ac79eb8d3 Wed, 05 Aug 2026 11:51:26 GMT Location: Newcastle Upon Tyne | Salary: 15.00-15.00 Hourly | Type: Contract | Role: Customer Service Agent Type: Contract (6 Months)Location: Newcastle, UKWorking Model: OnsiteWe are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to:Acting as first point of contact for Personal Loans account holders via inbound callsTake responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer serviceStriving to ensure a first-outcome resolution for our customersAble to work in a fast-paced environment while ensuring that processes and procedures are followedCan ensure that customer records are kept accurate and up to dateAble to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre ExperienceCustomer Service ExperienceDesirable:Financial Customer Service ExperiencePersonal Loans Service Experience Customer Records Management This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. ComRandstad Technologies is acting as an Employment Bu... Contract https://jobs.co.uk/job/customer-service-agent-fortus-recruitment-group--3a2ad29d-1433-4d3a-809d-2d4fe5027f9b https://jobs.co.uk/job/customer-service-agent-fortus-recruitment-group--3a2ad29d-1433-4d3a-809d-2d4fe5027f9b Tue, 04 Aug 2026 23:00:00 GMT Location: Leatherhead | Salary: £26000/annum | Type: Temporary | Customer Service Agent - Repairs & Maintenance Location: Leatherhead Salary: Up to £26,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a leading repairs and maintenance contractor that is looking to recruit a Customer Service Agent to join their busy team based in Leatherhead. This is an excellent opportunity for an experienced customer service professional with a background in social housing, property services or repairs and maintenance. You will be the first point of contact for residents, handling repair enquiries, booking appointments and providing updates, ensuring an excellent customer experience throughout the repairs process. Key Responsibilities: Act as the first point of contact for residents reporting repairs and maintenance issues. Log repair requests accurately onto the internal repairs management system. Handle incoming telephone calls, emails and customer enquiries professionally and efficiently. Liaise with planners, s... Temporary https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--2e85c90a-000a-4947-bb17-bd0f15db795d https://jobs.co.uk/job/customer-service-agent-newcastle-uk-randstad-technologies-recruitment--2e85c90a-000a-4947-bb17-bd0f15db795d Mon, 03 Aug 2026 23:00:00 GMT Location: Newcastle upon Tyne | Salary: £15 - £20/hour | Type: Contract | Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling Time Required: Call Centre/Contact Centre Experience Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it prave... Contract https://jobs.co.uk/job/customer-service-agent-thrifty-car-van-rental--cf1ea6b9-d3bf-49c3-9df3-0144604570c8 https://jobs.co.uk/job/customer-service-agent-thrifty-car-van-rental--cf1ea6b9-d3bf-49c3-9df3-0144604570c8 Thu, 30 Jul 2026 23:00:00 GMT Location: Exeter | Salary: Negotiable | Type: Permanent | Job Title: Customer Service Agent Location: Exeter Head Office - Full Time Hours: 40 hours Monday-Friday + Saturday shift rota Benefits: 22 days holiday, increasing to 27 plus bank holidays Free onsite parking Free onsite gym Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates The Role: You will be a valued member of a team, providin... Permanent