https://jobs.co.uk/jobs-results?Keyword=Customer%20Service&Location=Shire%20Oak&RadiusMiles=10 RSS feed for Customer Service Jobs in Shire Oak. en-gb Sun, 26 Apr 2026 21:21:08 GMT https://jobs.co.uk/job/trainee-customer-service-executive-freight-forwarding-first-choice-staff--eaeecca5-25d1-4091-9e52-7eb94961b308 https://jobs.co.uk/job/trainee-customer-service-executive-freight-forwarding-first-choice-staff--eaeecca5-25d1-4091-9e52-7eb94961b308 Sun, 26 Apr 2026 11:51:54 GMT Location: Lichfield | Salary: 35000.00-35000.00 Annual | Type: Permanent | Trainee Customer Service Executive (Freight Forwarding)LichfieldWS14 Monday to Friday 9am 5pm (1hour lunch break) £24,784 - £35,000 (depending on experience) We are seeking a motivated Trainee Customer Service Executive to join a busy freight forwarding team.This is an excellent opportunity for someone looking to start a career in Freight Forwarding click apply for full job details Permanent https://jobs.co.uk/job/trainee-customer-service-executive-freight-forwarding-first-choice-staff--02d30b68-8d23-48c9-a3f6-c28ec2fb6b4a https://jobs.co.uk/job/trainee-customer-service-executive-freight-forwarding-first-choice-staff--02d30b68-8d23-48c9-a3f6-c28ec2fb6b4a Fri, 24 Apr 2026 23:00:00 GMT Location: Lichfield | Salary: £35,000 | Type: Permanent | Trainee Customer Service Executive (Freight Forwarding) LichfieldWS14 Monday to Friday 9am 5pm (1hour lunch break) £24,784 - £35,000 (depending on experience) We are seeking a motivated Trainee Customer Service Executive to join a busy freight forwarding team.This is an excellent opportunity for someone looking to start a career in Freight Forwarding.You will receive training and support while lea... Permanent https://jobs.co.uk/job/customer-service-team-leader-operations-support-trusted-resource-solutions--d5b1973e-db8b-4983-ba11-cbdc857ca09f https://jobs.co.uk/job/customer-service-team-leader-operations-support-trusted-resource-solutions--d5b1973e-db8b-4983-ba11-cbdc857ca09f Fri, 24 Apr 2026 11:52:56 GMT Location: Tamworth | Salary: 28000.00-28000.00 Annual | Type: Permanent | Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Team Leader - Operations Support to join their well-established team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while leading and developing a high-performing team click apply for full job details Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--dba29670-77d6-425b-a74f-e330b331cc7a https://jobs.co.uk/job/customer-service-manager-morrisons--dba29670-77d6-425b-a74f-e330b331cc7a Thu, 23 Apr 2026 11:52:54 GMT Location: Lichfield | Salary: 10000-500000 Annual | Type: Permanent | More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food and grocery and, uniquely, we source and process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver traini... Permanent https://jobs.co.uk/job/customer-service-manager-trusted-resource-solutions--6c93757b-3d54-4d9a-92fc-396c619771f6 https://jobs.co.uk/job/customer-service-manager-trusted-resource-solutions--6c93757b-3d54-4d9a-92fc-396c619771f6 Wed, 22 Apr 2026 11:52:56 GMT Location: Tamworth | Salary: 35000.00-35000.00 Annual | Type: Permanent | Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level click apply for full job details Permanent https://jobs.co.uk/job/customer-service-agent-adecco--41b14e93-3143-4f93-ac8b-ca4562730cc0 https://jobs.co.uk/job/customer-service-agent-adecco--41b14e93-3143-4f93-ac8b-ca4562730cc0 Wed, 22 Apr 2026 11:52:43 GMT Location: Tamworth | Salary: 12.71-12.71 Hourly | Type: Temporary | Join Our Team as a Contact Centre AgentLocation: TamworthContract Type: Temporary 12.71phAre you a customer service superstar ready to make a difference? We''re excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that''s all about helping our customers and ensuring their experiences are nothing short of exceptional.Roles Available:Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details:Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview:As a key member of our customer service department, your role will encompass a variety of exciting tasks, including:Handling inbound and outbound customer calls with a friendly demeanour.Booking and managing repairs and replacement appointments.Delivering excellent customer service and providing clear, concise information.Accurately updating customer details in our internal systems.Collaborating with internal teams to ensure smooth scheduling of appointments.What We Offer:A supportive and upbeat work environment.O... Temporary https://jobs.co.uk/job/customer-service-team-leader-operations-support-trusted-resource-solutions--1d4e5436-52ca-4ca5-9436-5911e1756e45 https://jobs.co.uk/job/customer-service-team-leader-operations-support-trusted-resource-solutions--1d4e5436-52ca-4ca5-9436-5911e1756e45 Tue, 21 Apr 2026 23:00:00 GMT Location: Tamworth | Salary: £28,000 | Type: Permanent | Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Team Leader – Operations Support to join their well-established team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while leading and developing a high-performing team. Salary is bet... Permanent https://jobs.co.uk/job/customer-service-manager-morrisons--67bbb3ad-add3-4139-b285-7e36dd2d170b https://jobs.co.uk/job/customer-service-manager-morrisons--67bbb3ad-add3-4139-b285-7e36dd2d170b Tue, 21 Apr 2026 23:00:00 GMT Location: Lichfield | Salary: Negotiable | Type: Permanent | More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.  We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.  Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.  Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department  Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations ... Permanent https://jobs.co.uk/job/customer-service-advisor-full-time-alma-personnel--8047c908-9afa-42c3-b8d1-8d4d5967ec66 https://jobs.co.uk/job/customer-service-advisor-full-time-alma-personnel--8047c908-9afa-42c3-b8d1-8d4d5967ec66 Tue, 21 Apr 2026 11:52:55 GMT Location: Tamworth | Salary: 12.21-12.21 Hourly | Type: Permanent | Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable. Permanent https://jobs.co.uk/job/customer-service-manager-trusted-resource-solutions--cd18457d-72ae-4510-a707-0fb6e3abfa89 https://jobs.co.uk/job/customer-service-manager-trusted-resource-solutions--cd18457d-72ae-4510-a707-0fb6e3abfa89 Mon, 20 Apr 2026 23:00:00 GMT Location: Tamworth | Salary: £35,000 | Type: Permanent | Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000... Permanent https://jobs.co.uk/job/customer-service-agent-adecco--736982f4-7982-42fc-b2ec-054bf7af8bcf https://jobs.co.uk/job/customer-service-agent-adecco--736982f4-7982-42fc-b2ec-054bf7af8bcf Mon, 20 Apr 2026 23:00:00 GMT Location: Tamworth | Salary: £12.71/hour | Type: Temporary | Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary -12.71ph Are you a customer service superstar ready to make a difference? We''re excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that''s all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing clear, concise information. Accurately updating customer details in our internal systems. Collaborating with internal teams to ensure smooth scheduling o... Temporary https://jobs.co.uk/job/customer-service-manager-proftech-talent--ff3f3dd2-5d23-402a-9eac-2238c75482ab https://jobs.co.uk/job/customer-service-manager-proftech-talent--ff3f3dd2-5d23-402a-9eac-2238c75482ab Sat, 18 Apr 2026 11:51:56 GMT Location: Tamworth | Salary: 33000.00-33000.00 Annual | Type: Permanent | Customer Service ManagerOur Tamworth based client is seeking an experienced and driven Customer Service Manager to lead a high performing Customer Service function. This is a key leadership role focused on delivering operational excellence, developing teams, and ensuring a consistently outstanding customer experience.Working closely with senior leadership, the successful candidate will play a pivotal role in shaping service delivery, driving continuous improvement, and enhancing overall performance across the department. This is an excellent opportunity for a proactive and customer focused leader who thrives in a fast paced environment and is passionate about making a tangible impact.As a Customer Service Manager, you will need to have/be:Proven experience managing high-performing customer service teamsStrong leadership, coaching, and people development capabilityExperience managing escalations and resolving complex customer issuesAbility to analyse performance data and drive KPI/SLA improvementsExcellent communication and stakeholder management skillsStrong decision-making ability with a proactive, solutions-focused approachHighly organised with the ability to manage multiple prio... Permanent https://jobs.co.uk/job/customer-service-coordinator-smurfit-westrock--fa180319-2881-4b71-a3a7-d317b89f5928 https://jobs.co.uk/job/customer-service-coordinator-smurfit-westrock--fa180319-2881-4b71-a3a7-d317b89f5928 Sat, 18 Apr 2026 11:51:55 GMT Location: Rushall | Salary: 10000-500000 Annual | Type: Permanent | Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Smurfit Westrock Diss are looking for a Sales Team Coordinator to join their internal sales team. Reporting to the Customer Service Manager, this is a full-time post working 8.30am to 5pm each day. The successful candidate will need to be driven to provide a comprehensive front-line service to deal with customer enquiries in a responsive and professional manner to provide the best possible customer service and represent the Company positively. Key responsibilities will include: Dealing with customer calls as the first point of contact, ensuring the best possible customer service is always provided. The provision of quotations to match customer enquiries. C... Permanent https://jobs.co.uk/job/customer-service-manager-proftech-talent--2b52a2a8-cb34-436a-b817-fe28ead0426c https://jobs.co.uk/job/customer-service-manager-proftech-talent--2b52a2a8-cb34-436a-b817-fe28ead0426c Fri, 17 Apr 2026 23:00:00 GMT Location: Tamworth | Salary: £33000 - £38000/annum | Type: Permanent | Customer Service Manager Our Tamworth based client is seeking an experienced and driven Customer Service Manager to lead a high performing Customer Service function. This is a key leadership role focused on delivering operational excellence, developing teams, and ensuring a consistently outstanding customer experience. Working closely with senior leadership, the successful candidate will play a pivotal role in shaping service delivery, driving continuous improvement, and enhancing overall performance across the department. This is an excellent opportunity for a proactive and customer focused leader who thrives in a fast paced environment and is passionate about making a tangible impact. As a Customer Service Manager, you will need to have/be: Proven experience managing high-performing customer service teams Strong leadership, coaching, and people development capability Experience managing escalations and resolving complex customer issues Ability to analyse performance data and drive KPI/SLA improvements Excellent communication and stakeholder management skills Strong decision-making ability with a proactive, solutions-focused approach Highly organised with the ability... Permanent https://jobs.co.uk/job/customer-service-and-sales-assistant-inc-recruitment--8b20f7be-bfd5-48a5-a5a2-a9702a9bbe68 https://jobs.co.uk/job/customer-service-and-sales-assistant-inc-recruitment--8b20f7be-bfd5-48a5-a5a2-a9702a9bbe68 Thu, 16 Apr 2026 23:00:00 GMT Location: Wolverhampton | Salary: £24000 - £29000/annum | Type: Permanent | Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role?- The great customer service and sales skills you will have gained are ideal for this role in one of the UK''s fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal c... Permanent https://jobs.co.uk/job/customer-service-administrator-pertemps-wolverhampton-commercial--48828949-8b08-403b-a8fa-090a816b8f4f https://jobs.co.uk/job/customer-service-administrator-pertemps-wolverhampton-commercial--48828949-8b08-403b-a8fa-090a816b8f4f Tue, 14 Apr 2026 14:27:11 GMT Location: Aldridge | Salary: £26000 - £28000 per annum, Benefits: Training programme, Hybrid working, Generous holiday | Type: Full time, Hybrid remote, Permanent | Customer Service Administrator Up to £28,000 depending on experience Permanent | Monday to Friday | 38.5 hours We are recruiting on behalf of a well-established and growing organisation looking to strengthen their team with a confident and organised Customer Service Administrator. This is a varied and fast-paced role supporting customers, partner businesses and regional teams across the UK. It’s ideal for someone who enjoys relationship-building, coordination and delivering excellent service within a busy commercial environment. What’s on offer: Structured training programme with ongoing development Opportunity for hybrid working once training is completed Generous holiday allowance Generous pension scheme Friendly and supportive team environment The role: Managing incoming enquiries via phone and email Processing customer orders and supporting delivery coordination Resolving queries and complaints professionally Supporting regional teams with account updates and communication Maintaining accurate CRM records and tracking activity Assisting with onboarding new customers Supporting internal projects and service improvements where required What we’re looking fo... Full time, Hybrid remote, Permanent https://jobs.co.uk/job/customer-service-advisor-sf-partners-admin--8d0f340b-95ae-4c53-96d6-ce434e571166 https://jobs.co.uk/job/customer-service-advisor-sf-partners-admin--8d0f340b-95ae-4c53-96d6-ce434e571166 Fri, 10 Apr 2026 23:00:00 GMT Location: Cannock | Salary: Negotiable | Type: Permanent | Customer Service Coordinator South Staffordshire Full-time (08:30 – 17:00) Permanent Our client is a well-established manufacturer with a long-standing heritage and a strong workforce nationwide. With a strong focus on sustainability and continuous improvement, they continue to invest in their people, processes and future growth. We''re recruiting two Customer Service Coordinators to join a busy and su... Permanent https://jobs.co.uk/job/customer-service-pertemps-wolverhampton-industrial--e0f1c1eb-6117-4840-828e-221f7c0974fd https://jobs.co.uk/job/customer-service-pertemps-wolverhampton-industrial--e0f1c1eb-6117-4840-828e-221f7c0974fd Fri, 10 Apr 2026 11:55:38 GMT Location: Walsall Wood | Salary: 12.71-12.71 Hourly | Type: Temporary | Customer Service Brownhills 12.71 per hour Temporary to Permanent position Hours negotiable for the right personCustomer ServiceMy client who is based in Brownhills is looking for a customer service office to join the existing team.Duties of a customer services officer:Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets Temporary https://jobs.co.uk/job/customer-service-pertemps-wolverhampton-industrial--b974a6e1-a1a3-4f23-9825-b21f91aca98c https://jobs.co.uk/job/customer-service-pertemps-wolverhampton-industrial--b974a6e1-a1a3-4f23-9825-b21f91aca98c Wed, 08 Apr 2026 23:00:00 GMT Location: Walsall Wood | Salary: £12.71/hour | Type: Temporary | Customer Service Brownhills -12.71 per hour Temporary to Permanent position Hours negotiable for the right person Customer Service My client who is based in Brownhills is looking for a customer service office to join the existing team. Duties of a customer services officer: Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets Temporary https://jobs.co.uk/job/customer-service-assistant-manager-proftech-talent--6be35e7d-2db3-4b7f-adea-2c2d5e39264b https://jobs.co.uk/job/customer-service-assistant-manager-proftech-talent--6be35e7d-2db3-4b7f-adea-2c2d5e39264b Tue, 31 Mar 2026 11:52:30 GMT Location: Tamworth | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Service Assistant ManagerWe are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager.As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You''ll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards.As a Customer Service Assistant Manager, you will need to have/be:Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations.Strong track record of leading, coaching, and developing teams to achieve targets.Experience managing escalated complaints and complex customer queries.Background in workload planning and delivering against KPIs and SLAs.Experience with training, onboarding, and team development.Strong leadership skills with the ability to motivate and engage teams.Confident in performance management, including 1:1s and appraisals.Excellent communication skills with the ability to influence stakeholders.Highly organised with the ability to man... Permanent https://jobs.co.uk/job/customer-service-representative-michael-page--88b4c0e6-f028-4722-bf5c-53dfe8214feb https://jobs.co.uk/job/customer-service-representative-michael-page--88b4c0e6-f028-4722-bf5c-53dfe8214feb Mon, 30 Mar 2026 23:00:00 GMT Location: Cannock | Salary: £29000 - £30000/annum | Type: Permanent | Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Cannock to work for a reputable business within the Construction Sector. This would be an exciting opportunity for someone experienced within customer services looking to join a business that put customers at the forefront of everything they do and have lots of exciting plans for the year! Immediate interviews being held please apply now! Client Details Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Cannock to work for a reputable business within the Construction Sector. This would be an exciting opportunity for someone experienced within customer services looking to join a business that put customers at the forefront of everything they do and have lots of exciting plans for the year! Immediate interviews being held please apply now! Description As a Customer Service Representative you will be forefront of the business supporting clients going through their sales order process journey. You will be handling the initial enquiry providing quotations and taking orders alongside processing on sap. The role will be... Permanent https://jobs.co.uk/job/customer-service-assistant-manager-proftech-talent--cc01f683-3b94-4420-8a2d-b0b7031371c9 https://jobs.co.uk/job/customer-service-assistant-manager-proftech-talent--cc01f683-3b94-4420-8a2d-b0b7031371c9 Sun, 29 Mar 2026 23:00:00 GMT Location: Tamworth | Salary: £30000 - £35000/annum | Type: Permanent | Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You''ll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organ... Permanent