https://jobs.co.uk/jobs-results?Keyword=Centre%20Operations%20Manager&RadiusMiles=10 RSS feed for Centre Operations Manager Jobs. en-gb Thu, 23 Apr 2026 01:29:24 GMT https://jobs.co.uk/job/contact-centre-operations-manager-txp--fca73e43-1451-423a-9776-ee381fb6de88 https://jobs.co.uk/job/contact-centre-operations-manager-txp--fca73e43-1451-423a-9776-ee381fb6de88 Wed, 22 Apr 2026 11:53:15 GMT Location: Birmingham | Salary: 10000-500000 Daily | Type: Contract | Contact Centre Operations Manager - Contract6-12 months | £650-£750 per day | Inside IR35 | Insurance | 1 day per week onsite (Birmingham)We are seeking an experienced Contact Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation.Key experience required:Senior Contact Centre Operations leadership within Insurance or highly regulated Financial ServicesManagement of large, multi-channel contact centres (250+ FTE)Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org designGovernance, controls, and MI frameworksHybrid working modelsContinuous improvement and changeStrong track record driving productivity through digital, automation, and AIOwnership of large operational budgets (£10m+)Proven delivery of strong customer outcomes and operational targetsThis is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. Contract https://jobs.co.uk/job/centre-operations-manager-hireful--4a55c974-d2e5-44eb-9118-f961b9c63e6c https://jobs.co.uk/job/centre-operations-manager-hireful--4a55c974-d2e5-44eb-9118-f961b9c63e6c Tue, 31 Mar 2026 11:52:43 GMT Location: Gillingham | Salary: 38000.00-38000.00 Annual | Type: Permanent | Are you a facilities management expert, with a background in retail and a talent for achieving seamless operational management? This role as Operations Manager is based at Hempstead Valley Shopping Centre in Gillingham, Kent - and part of the centre management team.You will ensure the centre remains a safe, welcoming, and high-performing environment for its retail store tenants and thousands of daily visitors. The salary on offer is circa £40,000 plus an excellent benefits package that includes generous holiday allowance, annual bonus, private healthcare and dental cover too.This isn''t just about "keeping the lights on", it''s about liaising with asset managers, marketers, building surveyors, and store managers to constantly improve the performance and appeal of the site.What you will be doing:Conduct daily inspections of common areas to ensure the highest standards of safety and presentation.Lead and monitor performance for security, cleaning, MandE, and seasonal decorations. You will be responsible for reviewing RAMS and issuing Permits to Work.Work closely with building surveyors to implement 5/10 year PPM reports and manage reactive maintenance.Take ownership of budget setting... Permanent https://jobs.co.uk/job/centre-operations-manager-hireful--9cafdf2b-1213-41e7-9499-a9d43ec837b7 https://jobs.co.uk/job/centre-operations-manager-hireful--9cafdf2b-1213-41e7-9499-a9d43ec837b7 Fri, 27 Mar 2026 12:55:31 GMT Location: Gillingham | Salary: 38000.00-38000.00 Annual | Type: Permanent | Are you a facilities management expert, with a background in retail and a talent for achieving seamless operational management? This role as Operations Manager is based at Hempstead Valley Shopping Centre in Gillingham, Kent - and part of the centre management team.You will ensure the centre remains a safe, welcoming, and high-performing environment for its retail store tenants and thousands of daily visitors. The salary on offer is circa £40,000 plus an excellent benefits package that includes generous holiday allowance, annual bonus, private healthcare and dental cover too.This isn t just about "keeping the lights on", it s about liaising with asset managers, marketers, building surveyors, and store managers to constantly improve the performance and appeal of the site.What you will be doing:Conduct daily inspections of common areas to ensure the highest standards of safety and presentation.Lead and monitor performance for security, cleaning, MandE, and seasonal decorations. You will be responsible for reviewing RAMS and issuing Permits to Work.Work closely with building surveyors to implement 5/10 year PPM reports and manage reactive maintenance.Take ownership of budget setting, ... Permanent https://jobs.co.uk/job/centre-operations-manager-hireful--449ae9d5-94c7-4487-9374-a8d879999be3 https://jobs.co.uk/job/centre-operations-manager-hireful--449ae9d5-94c7-4487-9374-a8d879999be3 Fri, 27 Mar 2026 00:00:00 GMT Location: Gillingham | Salary: £40,000 | Type: Permanent | Are you a facilities management expert, with a background in retail and a talent for achieving seamless operational management? This role as Operations Manager is based at Hempstead Valley Shopping Centre in Gillingham, Kent - and part of the centre management team. You will ensure the centre remains a safe, welcoming, and high-performing environment for its retail store tenants and thousands of da... Permanent https://jobs.co.uk/job/centre-operations-manager-hireful--464cc25c-71f4-4dca-bcd8-d7dad657e195 https://jobs.co.uk/job/centre-operations-manager-hireful--464cc25c-71f4-4dca-bcd8-d7dad657e195 Thu, 26 Mar 2026 00:00:00 GMT Location: Gillingham | Salary: £38000 - £42000/annum circa £40,000 | Type: Permanent | Are you a facilities management  expert, with a background in retail  and a talent for achieving seamless operational management?  This role as Operations Manager is based at Hempstead Valley Shopping Centre in Gillingham, Kent - and part of the centre management team. You will ensure the centre remains a safe, welcoming, and high-performing environment for its retail store tenants and thousands of daily visitors.  The salary on offer is circa £40,000 plus an excellent benefits package that includes generous holiday allowance, annual bonus, private healthcare and dental cover too. This isn’t just about "keeping the lights on", it’s about liaising with asset managers, marketers, building surveyors, and store managers to constantly improve the performance and appeal of the site. What you will be doing: Conduct daily inspections of common areas to ensure the highest standards of safety and presentation. Lead and monitor performance for security, cleaning, M&E, and seasonal decorations. You will be responsible for reviewing RAMS and issuing Permits to Work. Work closely with building surveyors to implement 5/10 year PPM reports and manage reactive mainte... Permanent