https://jobs.co.uk/jobs-results?Keyword=Centre%20Manager&RadiusMiles=10 RSS feed for Centre Manager Jobs. en-gb Tue, 14 Apr 2026 20:27:15 GMT https://jobs.co.uk/job/contact-centre-manager-cactus-search--d15a132d-df41-4b68-a5a4-ffb3d3ceb3d0 https://jobs.co.uk/job/contact-centre-manager-cactus-search--d15a132d-df41-4b68-a5a4-ffb3d3ceb3d0 Fri, 03 Apr 2026 11:50:03 GMT Location: West Midlands | Salary: £45000 - £50000 per annum | Type: Permanent | We’re looking for an inspiring Contact Centre Manager to lead a high-performing team at the heart of a busy and exciting operation in the West Midlands. Location: West Midlands - Hybrid 2 days onsite Salary: 50k + bonus + bens This is a fantastic opportunity for someone who loves developing people, driving performance, and creating a positive, motivated culture where teams can truly excel. The Role: As Contact Centre Manager, you’ll take ownership of daily operations, ensuring exceptional customer experience while leading, coaching, and empowering your teams to perform at their best. You’ll play a key role in shaping the culture, driving engagement, and delivering operational excellence through progressive process improvement. You will work closely with the Planning and Digital teams to ensure the customer is at the heart of the organisations support strategy. Key Responsibilities - Lead, inspire, and develop Team Leaders and Advisors to achieve outstanding results - Drive a high-performance, customer-centric culture - Oversee day-to-day contact centre operations in a fast-moving environment - Monitor KPIs, identify trends, and implement improvements - Champion employee... Permanent