https://jobs.co.uk/jobs-results?Keyword=2Nd%20Line%20It%20Support&RadiusMiles=10 RSS feed for 2Nd Line It Support Jobs. en-gb Fri, 31 Jul 2026 03:47:41 GMT https://jobs.co.uk/job/2nd-line-it-support-engineer-bluemoon-solutions-ltd--88b7776d-d0d3-482f-aeae-45568825c5a3 https://jobs.co.uk/job/2nd-line-it-support-engineer-bluemoon-solutions-ltd--88b7776d-d0d3-482f-aeae-45568825c5a3 Thu, 30 Jul 2026 11:52:17 GMT Location: Wellingborough | Salary: 35000.00-35000.00 Annual | Type: Permanent | 2nd Line IT Support Engineer - Microsoft 365 CloudRole Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer Microsoft 365 and Cloud, to beco click apply for full job details Permanent https://jobs.co.uk/job/1st2nd-line-it-support-engineer-paradigm-employment-services-ltd--d0abe2f5-9062-4fb9-bdd5-73dd03fe8f69 https://jobs.co.uk/job/1st2nd-line-it-support-engineer-paradigm-employment-services-ltd--d0abe2f5-9062-4fb9-bdd5-73dd03fe8f69 Wed, 29 Jul 2026 11:52:01 GMT Location: King''s Lynn | Salary: 30000.00-30000.00 Annual | Type: Permanent | 2nd Line IT EngineerA fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients click apply for full job details Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-microsoft-365-cloud-bluemoon-solutions-ltd--9194580d-2df9-4dea-aed0-dcc76ee60e20 https://jobs.co.uk/job/2nd-line-it-support-engineer-microsoft-365-cloud-bluemoon-solutions-ltd--9194580d-2df9-4dea-aed0-dcc76ee60e20 Tue, 28 Jul 2026 23:00:00 GMT Location: Wellingborough | Salary: £35,000 | Type: Permanent | Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 and Cloud, to become a key escalation point within our Service Desk ... Permanent https://jobs.co.uk/job/1st2nd-line-it-support-engineer-paradigm-employment-services-ltd--04303f5b-391e-4852-95ac-d9d3278e6d37 https://jobs.co.uk/job/1st2nd-line-it-support-engineer-paradigm-employment-services-ltd--04303f5b-391e-4852-95ac-d9d3278e6d37 Fri, 24 Jul 2026 23:00:00 GMT Location: King''s Lynn | Salary: £30,000 | Type: Permanent | 2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the custom... Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-node-it-solutions-ltd--12e5d22e-5d42-4c16-9fe2-27322237e92c https://jobs.co.uk/job/2nd-line-it-support-engineer-node-it-solutions-ltd--12e5d22e-5d42-4c16-9fe2-27322237e92c Fri, 24 Jul 2026 11:51:58 GMT Location: Biggleswade | Salary: 35000.00-35000.00 Annual | Type: Permanent | About Us Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join our team in Biggleswade click apply for full job details Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-ernest-gordon-recruitment-limited--684f1930-e627-44b9-9218-a2054fd5f5b9 https://jobs.co.uk/job/2nd-line-it-support-engineer-ernest-gordon-recruitment-limited--684f1930-e627-44b9-9218-a2054fd5f5b9 Thu, 23 Jul 2026 23:00:00 GMT Location: Camberley | Salary: £35000 - £40000/annum Progression Training Company Benefit | Type: Permanent | 2nd Line IT Support Engineer Yateley, Camberley -35,000 - -40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line helpdesk support. This role will involve working with Microsoft server and desktop operating systems. The ideal candidate is an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider looking to progress their career with a company leading in the industry. The role Responding to IT support requests raised through 1st line helpdesk support Address and troubleshoot issues Provide remote support to customers and resolve issues ... Permanent https://jobs.co.uk/job/2nd-line-it-support-michael-page--32934300-259c-43ec-9b22-eebb525085f3 https://jobs.co.uk/job/2nd-line-it-support-michael-page--32934300-259c-43ec-9b22-eebb525085f3 Thu, 23 Jul 2026 11:52:35 GMT Location: Harrogate | Salary: 36000.00-36000.00 Annual | Type: Permanent | As a 2nd line Support Analyst, you''ll oversee the day-to-day management and maintenance of IT systems, ensuring they run smoothly and efficiently. This role is essential in supporting the technology needs of the business and resolving any system-related issues promptly.Client DetailsThis organisation operates within the Fintech industry, offering services to meet the evolving needs of its clients.DescriptionManage and maintain IT systems to ensure optimal performance and reliability.Monitor system activities and troubleshoot any technical issues that arise.Collaborate with the Technology department to implement system upgrades and improvements.Support users with technical queries and provide solutions in a timely manner.Ensure data integrity and maintain system security protocols.Document system processes and create user guides where required.Coordinate with external vendors for system-related support and services.Stay updated on emerging technologies and recommend upgrades to existing systems.ProfileExperience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service requests, and technical issues.Exper... Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-node-it-solutions-ltd--dc0f5195-7e8c-4301-a8f1-c50166dcbb73 https://jobs.co.uk/job/2nd-line-it-support-engineer-node-it-solutions-ltd--dc0f5195-7e8c-4301-a8f1-c50166dcbb73 Tue, 21 Jul 2026 23:00:00 GMT Location: Biggleswade | Salary: £35,000 | Type: Permanent | About Us Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join our team in Biggleswade. We rely on Level 2 engineers to act as the operational spine - ... Permanent https://jobs.co.uk/job/1st-amp-2nd-line-it-support-engineer-time-appointments--7b8d7044-1498-4d07-92d2-45e780ef3509 https://jobs.co.uk/job/1st-amp-2nd-line-it-support-engineer-time-appointments--7b8d7044-1498-4d07-92d2-45e780ef3509 Mon, 20 Jul 2026 23:00:00 GMT Location: Ipswich | Salary: £27000 - £35000/annum | Type: Permanent | Time Appointments are delighted to be recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting technical issues, delivering exceptional customer service, and developing their skills within a supportive and forward-thinking business. You''ll work with a diverse client base, providing both remote and onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server and Windows 10/11 operating systems. Experience installing, configuring, and supporting desktop and mobile devices. Good understanding of Microsoft 365, Exchange, and email troubleshooting, including mail flow and client configuration. Excellent analytical and problem-solving skills with a methodical approach to fault finding. Strong communication skills with the ability to explain technic... Permanent https://jobs.co.uk/job/2nd-line-it-support-michael-page--3fda246e-7ee8-4af8-9230-a4c684a7247d https://jobs.co.uk/job/2nd-line-it-support-michael-page--3fda246e-7ee8-4af8-9230-a4c684a7247d Mon, 20 Jul 2026 23:00:00 GMT Location: Harrogate | Salary: £36000 - £40000/annum | Type: Permanent | As a 2nd line Support Analyst, you''ll oversee the day-to-day management and maintenance of IT systems, ensuring they run smoothly and efficiently. This role is essential in supporting the technology needs of the business and resolving any system-related issues promptly. Client Details This organisation operates within the Fintech industry, offering services to meet the evolving needs of its clients. Description Manage and maintain IT systems to ensure optimal performance and reliability. Monitor system activities and troubleshoot any technical issues that arise. Collaborate with the Technology department to implement system upgrades and improvements. Support users with technical queries and provide solutions in a timely manner. Ensure data integrity and maintain system security protocols. Document system processes and create user guides where required. Coordinate with external vendors for system-related support and services. Stay updated on emerging technologies and recommend upgrades to existing systems. Profile Experience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service r... Permanent https://jobs.co.uk/job/2nd-line-it-support-analyst-ecs-resource-group-ltd--84fc447f-6b2f-4a21-8b1f-912ae39fcf99 https://jobs.co.uk/job/2nd-line-it-support-analyst-ecs-resource-group-ltd--84fc447f-6b2f-4a21-8b1f-912ae39fcf99 Sat, 18 Jul 2026 11:51:29 GMT Location: City | Salary: 35000.00-35000.00 Annual | Type: Permanent | IT Support Analyst - 2nd Line Location: Paddington, London - Onsite 5 days per weekAre you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We''re recruiting for a Level 2 IT Support Analyst to join a rapidly growing, technology-driven media organisation that''s challenging industry norms and transforming how content is delivered across television, radio, and digital platforms.This is an exciting opportunity for someone who enjoys variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace.The RoleAs an IT Support Analyst, you''ll play a key role in ensuring the business operates without disruption. Acting as a central point of contact for IT support, you''ll provide hands-on Level 2 support, work closely with outsourced service providers, and help resolve a wide range of technical issues across the organisation.You''ll support users across multiple departments, manage incidents through to resolution, and contribute to the ongoing improvement of IT services and processes.Key ResponsibilitiesDeliver Level 2 IT support and assist with escalated Level 1 issues.Triage and manage support tic... Permanent https://jobs.co.uk/job/2nd-line-it-support-technician-get-staffed-online-recruitment--99580ce8-a1fa-4da2-808e-19de001da4e9 https://jobs.co.uk/job/2nd-line-it-support-technician-get-staffed-online-recruitment--99580ce8-a1fa-4da2-808e-19de001da4e9 Fri, 17 Jul 2026 11:51:56 GMT Location: Ilkley | Salary: 35000.00-35000.00 Annual | Type: Permanent | 2nd Line IT Support TechnicianLocation: IlkleySalary: £30,000 - £36,500 per annumType: Full-TimeOverviewOur client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service click apply for full job details Permanent https://jobs.co.uk/job/interim-2nd-line-it-support-engineer-michael-page--4869bf27-a326-4f8a-a20a-6233341b00b0 https://jobs.co.uk/job/interim-2nd-line-it-support-engineer-michael-page--4869bf27-a326-4f8a-a20a-6233341b00b0 Thu, 16 Jul 2026 11:52:13 GMT Location: Yorkshire | Salary: 180.00-180.00 Daily | Type: Contract | An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives.Client DetailsOur client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees.DescriptionReporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire.Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues.Supporting and administering A... Contract https://jobs.co.uk/job/2nd-line-it-support-analyst-ecs-resource-group-ltd--0dd927a6-d858-441e-a887-e927b4433e40 https://jobs.co.uk/job/2nd-line-it-support-analyst-ecs-resource-group-ltd--0dd927a6-d858-441e-a887-e927b4433e40 Wed, 15 Jul 2026 23:00:00 GMT Location: West End | Salary: £35000 - £40000/annum | Type: Permanent | IT Support Analyst - 2nd Line Location: Paddington, London - Onsite 5 days per week Are you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We''re recruiting for a Level 2 IT Support Analyst to join a rapidly growing, technology-driven media organisation that''s challenging industry norms and transforming how content is delivered across television, radio, and digital platforms. This is an exciting opportunity for someone who enjoys variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace. The Role As an IT Support Analyst, you''ll play a key role in ensuring the business operates without disruption. Acting as a central point of contact for IT support, you''ll provide hands-on Level 2 support, work closely with outsourced service providers, and help resolve a wide range of technical issues across the organisation. You''ll support users across multiple departments, manage incidents through to resolution, and contribute to the ongoing improvement of IT services and processes. Key Responsibilities Deliver Level 2 IT support and assist with escalated Level 1 issues. Tri... Permanent https://jobs.co.uk/job/interim-2nd-line-it-support-engineer-michael-page--6ac961c6-e1c9-4ab7-ae08-d6d96dc2596a https://jobs.co.uk/job/interim-2nd-line-it-support-engineer-michael-page--6ac961c6-e1c9-4ab7-ae08-d6d96dc2596a Sun, 12 Jul 2026 23:00:00 GMT Location: South Yorkshire | Salary: £180 - £200/day Inside IR35 | Type: Contract | An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Client Details Our client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire. Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues. Suppo... Contract https://jobs.co.uk/job/1st2nd-line-it-support-engineer-just-recruitment-group-ltd--fb0c420f-6179-4228-98f0-847a81312f8a https://jobs.co.uk/job/1st2nd-line-it-support-engineer-just-recruitment-group-ltd--fb0c420f-6179-4228-98f0-847a81312f8a Sun, 12 Jul 2026 11:51:08 GMT Location: Ipswich | Salary: 35000.00-35000.00 Annual | Type: Permanent | Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT click apply for full job details Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-lloyd-recruitment-epsom--fed95783-e48a-454f-b9a5-5da885bbe531 https://jobs.co.uk/job/2nd-line-it-support-engineer-lloyd-recruitment-epsom--fed95783-e48a-454f-b9a5-5da885bbe531 Sat, 11 Jul 2026 11:52:29 GMT Location: Redhill | Salary: 32000.00-32000.00 Annual | Type: Permanent | 2nd Line IT Support Engineer 32,000 - 45,000 DOE Established MSP Career Progression Supportive Team EnvironmentLooking for a 2nd Line role where you''re more than just a ticket number?We''re partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team.With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact.You''ll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments.The RoleAs an experienced MSP professional, you''ll act as a key escalation point for 1st Line Engineers, taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills.You''ll be involved in:Managing and resolving 2nd Line support tickets and escalationsSupporting a varied client base across multiple industriesAssisting with new ... Permanent https://jobs.co.uk/job/2nd-line-it-support-engineer-lloyd-recruitment-epsom--7e8618b5-9cd7-4ee2-9188-2f2e1ce8df8f https://jobs.co.uk/job/2nd-line-it-support-engineer-lloyd-recruitment-epsom--7e8618b5-9cd7-4ee2-9188-2f2e1ce8df8f Thu, 09 Jul 2026 23:00:00 GMT Location: Redhill | Salary: £32000 - £45000/annum DOE | Type: Permanent | 2nd Line IT Support Engineer -32,000 - -45,000 DOE | Established MSP | Career Progression | Supportive Team Environment Looking for a 2nd Line role where you''re more than just a ticket number? We''re partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team. With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact. You''ll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments. The Role As an experienced MSP professional, you''ll act as a key escalation point for 1st Line Engineers, taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You''ll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multi... Permanent https://jobs.co.uk/job/1st2nd-line-it-support-engineer-just-recruitment-group-ltd--2300c332-416d-403b-9e1c-ba582fb6a8b7 https://jobs.co.uk/job/1st2nd-line-it-support-engineer-just-recruitment-group-ltd--2300c332-416d-403b-9e1c-ba582fb6a8b7 Thu, 02 Jul 2026 23:00:00 GMT Location: Ipswich | Salary: £35,000 | Type: Permanent | Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT... Permanent