Young People Support Worker

Young People Support Worker (Floating Support)

This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.

Location: Chester, Cheshire

Salary: £26,436 per annum

Closing Date: 02 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Young People Support Worker (Floating Support) – Cheshire West & Chester

Help young people leaving care build the confidence and skills to live independently. As a Young People Support Worker, you'll provide practical, trauma-informed support to young people aged 15–19, helping them secure housing, develop life skills, access education or employment, and achieve their personal goals.

You will be someone who can build trusting relationships, manage a varied caseload, and work effectively with social workers, partner agencies and local services. In addition, you will have experience supporting young people with complex needs, strong safeguarding knowledge, and a passion for empowering others to succeed.

In return, you'll join an inclusive and values-driven organisation committed to preventing youth homelessness, with excellent training, ongoing development and the opportunity to make a genuine impact every day.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

• To complete a full assessment of each young person’s strengths, needs and goals to develop a holistic and strengths-based support plan and tailored programme of support.
• Provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment and learning and social and emotional issues.
• To support young people aged 16+ to prepare for independent living and develop necessary skills.
• To understand and support young people using a trauma-informed approach, awareness and understanding of adverse childhood approaches and acceptance and commitment therapy (ACT)
• Where young people have moved in to accommodation the worker will provide support through a programme of regular visits. These may include support and advice or more structured life-skills training as required.
• Help young people to apply for benefits, complete relevant application forms, train to learn budgeting skills and managing money, including support to prioritise and pay bills and rent.
• Actively support young people to stay in or enter suitable education, employment and training.
• Support young people to access and liaise with health services, including mental health services, drug and alcohol support services and counselling referrals.
• To create a package of support around the young person, signposting and making onward referrals for specialized support where appropriate.
• To be available to represent the charity at meetings and to provide updates to all professionals involved with the young person, and keep clear and relevant records.
• To establish and build links with housing providers in order to maximise the alternatives available to young people and work closely with social care partners.
• To make a positive contribution to team meetings, case management meetings and make a contribution to any policy reviews and consultations.
• To demonstrate commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of the charity to clients and holding residents meetings
• To work in a manner that promotes positive team work.
• To have flexibility to ensure that all young people can access support around their employment, training and education commitments, which may involve some evening and weekend working.

About You

To carry out this role we are looking for the following from you in terms of experience, skills and competencies

• A commitment to the ethos and values of the charity including the organisation’s policies and procedures
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Experience of helping Young People with setting up benefits, developing independent living skills and maintaining their accommodation
• Experience of working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse and offending behavior. (this list is not exhaustive)
• Ability and commitment to work as part of a multi-agency team to ensure young people in care and who are leaving care, achieve the best possible outcomes
• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with young people.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.