Workspace Administrator and Remediation - SC

Job Title: Workspace Administrator and Remediation - SCLocation: London, Manchester, Bristol, (Whichever is closest - 1-2 days/week on site)Contract Duration 31/03/2027Daily Rate: £550/day (Umbrella - Maximum)IR35 Status: Inside IR35Security Clearance: SC Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Google Administration team that manages the Google Workspace range of applications for the organisation totalling 13,000 accounts. What you''ll do: You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM. Main Responsibilities Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. It''s essential that you have: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google ..... full job details .....