Workshop Supervisor

Role: Workshop Supervisor

Location: Ruislip

Duration: 3-6 months

Rate: -21.40/hour PAYE

Purpose

Primarily a workshop floor management role with focus on resource management, technical utilisation, workshop productivity, VOR reduction and health and safety policies and compliance

KEY DUTIES AND RESPONSIBILITIES

• Demonstrate visible leadership characteristics & behave in line with the ''Being Babcock'' principles
• Drive a culture of safety and wellbeing in the workplace. Deliver regular Toolbox talks to the workshop teams
• Supervise the workforce teams with both technical and administrative responsibilities
• Supervise Bodyshop teams
• Plan and progress work to ensure the effective use of both labour and equipment
• Provide technical expertise to the Technicians and Apprentices
• Drive the delivery of the most effective maintenance solution in line with agreed service perimeters
• Build effective relationships with key suppliers and internal and external stakeholders
• Ensure pass through costs are maximised and warranty parts are correctly dealt with
• Develop colleagues and processes to deliver optimum technical service. Provide 1-2-1 support and reviews for colleagues via the PDR process
• Planning and management of resource to ensure high service delivery levels are consistently achieved
• Be an active member of the Operations Team and participate in business wide issues and the development of operational strategy
• All job cards to be pre-timed/timings agreed with technicians prior to starting each job and monitored
• Participate in the duty manager on call rota
• During the work process supervisors must check hours booked against time allowed and update mobile Tranman. It is your responsibility to ensure all time booked is accounted for to maximise technician utilisation; any shortfalls must be justified
• Constantly monitor technician performance on jobs, complete job card write ups as you go so job change overtime is kept to a minimum
• Reflect changing needs of the operation in real time, able to demonstrate flexibility and re-prioritise activities accordingly.
• Ensure cost control is adhered to, managing and monitoring overtime use
• Support the rollout and engagement of workforce for Babcock processes and initiatives
• Work within established Company policies and procedures.
• Protect our people and comply with the Company''s Health and Safety policies and procedures at all times.
• Protect the information assets of the Company and comply with the Company''s Information Assurance policies and procedures at all times.
• Promote company values and standards and exhibit appropriate behaviour in accordance with Company ethos.
• Promote equality and diversity as part of the culture of the organisation.
• Demonstrate safety, integrity & commitment at all time.
• Carry out any other duties as and when necessary to meet the varying demands of the business and to satisfy customer needs.
• Carry out Monthly 121''s with your teams to monitor and promote Productivity and Efficiency, absence review reporting, training needs and identifying opportunities of development for your team through training solutions.
• Conduct absence reviews in line with Babcock policy to ensure where required support is given to your teams as required. Reduce short term sickness.
• Undertake Return to work, understanding the reasoning behind each absence, and steps taken by your team members to make an effort to return to work as soon as possible.
• Actively communicate to employees, contractors and visitors that a positive health, safety and environmental approach is a shared value for Babcock employees.
• Analyse work procedures and conduct risk assessments to ensure that control measures are documented and implemented to eliminate or minimize hazards. Ensure such controls are undertaken by staff under your leadership.
• Share information about hazards in the workplace with employees, contractors and visitors in your area of responsibility.
• Ensure the supply of the required safety equipment to individuals, and enforce the use of such equipment. Ensure that any necessary periodic inspections and machinery checks are carried out.
• When assigned, manage and monitor the work of 3rd Parties (e.g. contractors) to the agreed risk assessments and method statements.
• When assigned, manage and monitor the work of 3rd Parties (e.g. contractors) to the agreed risk assessments and method statements.

Knowledge and experience

• Knowledge of Tranman or similar information systems
• Knowledge of MS Office applications
• Experience in the repair and maintenance of HGVs
• Held a supervisory role for minimum of 12 months in a LGV workshop environment
• Experience of managing issues effectively via telephone/email
• Experience of working within an XXX team environment
• Must be able to demonstrate an historic background and knowledge of working in an LGV manufacturer or dealer in related business.
• Proven track record in the management and motivation of teams to deliver competitive advantage to the business
• IRTEC or HNC related certification
• Manufacturer accreditation
• Industry related certification or qualifications
• Eligible to obtain BPSS Clearance