Workshop Manager

We are seeking a highly capable Front of House Workshop Manager on behalf of a respected, family-run business located in Norwich.This Workshop Manager position offers an excellent opportunity for a motivated individual with automotive industry experience to assume a leadership role within a supportive environment.The successful Workshop Manager will play a vital part in delivering exceptional customer service whilst ensuring the smooth running of workshop operations.Benefits:Competitive salary of up to 35,000Monday to Friday working hours, with no weekendsLong-term career progression within a well-established businessSupportive team environment promoting professional developmentOpportunity to lead and motivate a dedicated workshop teamDuties:Manage the front of house operations to ensure top-quality customer serviceOversee workshop workflows and daily operationsCoordinate between the service department and customers for seamless communicationSupervise, support, and develop workshop staffMaintain high standards of quality and workshop performanceEnsure adherence to health and safety protocols and workshop proceduresRequirements:Proven experience in a similar automotive industry role, preferably within workshop managementStrong organisational and communication skillsAbility to lead and motivate a team effectivelyKnowledge of workshop procedures, customer service standards, and health and safety complianceA proactive approach to workshop management and problem-solvingThis Front ..... full job details .....